Customer feedback report for

Case Monmouth

10 Reviews

Overview
Reviews

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This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more

Customer satisfaction

Of 20 customers surveyed, 14 responded

Concern For Needs

[SALESPERSON] sought to understand my needs.

100%

Expertise

Case Monmouth had the necessary expertise to manage my project.

100%

Schedule

Case Monmouth adhered to our agreed upon schedule.

100%

Professional & Organized

Case Monmouth was professional and organized.

100%

Budget

Case Monmouth stayed within our agreed upon budget.

100%

Construction Quality

I am satisfied with the quality of materials and workmanship.

100%

Communication

Case Monmouth communicated with me effectively.

100%

Problem Resolution

Case Monmouth effectively addressed and resolved problems.

100%

Clean & Safe

The job site is kept clean and safe.

100%

Employees & Subcontractors

The employees and subcontractors of Case Monmouth are professional and courteous.

100%

Work Done Right

The work was done right the first time.

100%

Punchlist

Case Monmouth completed the punchlist in a timely manner.

100%

Value

I received a fair value for my money.

100%

Overall Experience

Case Monmouth delivers an exceptional customer experience.

100%

Likely To Recommend

I am likely to recommend Case Monmouth to a friend.

100%

Of 20 customers surveyed, 14 responded What does this data mean?

Reviews 10

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Of 14 respondents, 10 left a review. How are reviews verified?

Recent reviews

Customer in Ocean, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Ocean, NJ · Nov 08 2010

Additional Comments

Additional Comments - I would recommend them highly

Customer in Hazlet, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Hazlet, NJ · Apr 30 2010

Schedule

Schedule - I had a very tight deadline to get the project done and they met it perfectly. Very impressive

Recognized Excellence

Recognized Excellence - Lou M was fantastic. I could not be happier with his communication style. I was always made aware of the progress of the job.

Customer in Millstone, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Millstone, NJ · Feb 12 2010

Recognized Excellence

Recognized Excellence - Mike Farrell and his installation crew did a great job.

Additional Comments

Additional Comments - Overall, it was a wonderful experience.

Customer in Ocean Grove, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Ocean Grove, NJ · Feb 04 2010

Recognized Excellence

Recognized Excellence - Mike, Lou and Eric did a great job communicating with me about the job. I appreciate the fact that they were on time and kept me posted if they were going to be late. The work that was done in my basement turned out great. A+

Customer in Point Pleasant, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Point Pleasant, NJ · Nov 03 2009

Additional Comments

Additional Comments - Everything was great. I don't have any problems/concerns.

Customer in Howell, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Howell, NJ · Feb 25 2009

Recognized Excellence

Recognized Excellence - Eric (can't remember last name) did an exceptional job - I would hire him again in a minute & have already recommended him to neighbors.

Customer in Eatontown, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Eatontown, NJ · Feb 18 2009

Recognized Excellence

Recognized Excellence - Everyone was excellent...very satisfied with the bathroom!

Customer in Tinton Falls, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Tinton Falls, NJ · Feb 17 2009

Additional Comments

Additional Comments - They do a fabulous job, and that's why I keep going back.

Customer in Little Silver, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Little Silver, NJ · Feb 17 2009

Easier Than Expected

Easier Than Expected - I've done business with them before, it's always easy.

Customer in Eatontown, NJ

Verified

This review has been verified as part of GuildQuality's survey process.

· Eatontown, NJ · Feb 17 2009

Recognized Excellence

Recognized Excellence - Eric, he was terrific. He was knowledgeable and accommodating.

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Case Monmouth using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Case Monmouth

3421 Sunset Ave.,
Ocean, NJ www.casenj.com (732) 922-1700

GuildQuality surveys

GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.

Public reviews

When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.

Contact

Have any questions? Feel free to contact us. We will be happy to hear from you!

support@guildquality.com

(888) 355-9223

Customer satisfaction

Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Case Monmouth as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.

A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.

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Contact

Have any questions? Feel free to contact us. We will be happy to hear from you!

support@guildquality.com

(888) 355-9223

Case Monmouth

About surveys

GuildQuality surveys

Customer satisfaction

Reviews 10

Recent reviews

GuildQuality

Case Monmouth

Welcome to our
community of quality

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Case Monmouth

About surveys

GuildQuality surveys

Customer satisfaction

Reviews 10

Recent reviews

Customer in Ocean, NJ

Additional Comments

Customer in Hazlet, NJ

Schedule

Recognized Excellence

Customer in Millstone, NJ

Recognized Excellence

Additional Comments

Customer in Ocean Grove, NJ

Recognized Excellence

Customer in Point Pleasant, NJ

Additional Comments

Customer in Howell, NJ

Recognized Excellence

Customer in Eatontown, NJ

Recognized Excellence

Customer in Tinton Falls, NJ

Additional Comments

Customer in Little Silver, NJ

Easier Than Expected

Customer in Eatontown, NJ

Recognized Excellence

GuildQuality

Case Monmouth

GuildQuality surveys

Public reviews

Contact

Customer satisfaction

Contact

Welcome to our community of quality

Get started

Pricing

Welcome to our
community of quality