Quality product and professional installation
I love them, they are fantastic. They have done a lot of work for me and are currently at my home working.
We needed several things done (roofing, siding, shutters, gutters and stone work) but didn’t want to work with multiple contractors. We met with Tim the sales rep and chose C&L Ward because of their reputation for quality and customer service. We also wanted to have one contact if there were questions or concerns. Nicole our Project Coordinator was that contact. As the crews worked on the projects they asked us questions to make sure that they were doing the job the way we wanted it done. They also made sure that they kept us informed along the way. The crews were very professional and obviously took pride in their work. We’ve received a lot of compliments from neighbors, relatives and friends on the work that C&L Ward did on our home. It looks great!
C&L Ward contact personnel, from sales, to project management, through to construction crew are competent, friendly, and professional.
We will definitely recommend C&L Ward to all our friends.
C&L definitely provide value for the money spent. Workmanship was well above expectation and attention to detail showed in the quality of the job.
C&L was quick to respond when I had another contractor fall through. The sales person was out within a few days and was very knowledgeable on what my needs were. The project was set up and I was given a date. Best of all- the date got moved up! They were quick and thorough and the installation guys were polite, clean, and personable. I would absolutely recommend C&L to anyone!
No, because of the length of time, it took for delivery, installation, the whole process basically. From the start of contacting it went from October to June.
They are a very reputable company, and they stand behind their work and windows.
It was a fantastic job done.
C&L Ward is a very reputable company which performed my roofing project to my expectations.
It was on time, professional and job well done.
The experience with C & L Ward was seamless from start to finish. Communication was excellent!
If somebody were to ask I would refer them to you
Great experience will recommend to others
There was multiple problems and even a DTE box stolen off my house. Eric Ward never returned my call like he said he would at the end of the job.
I am not really happy. I am hoping the inspector tomorrow will take care of some things.
C&L Ward are well organized, they stayed in constant contact with us and they have quality products. Our new roof looks great!
We had C&L replace all our windows. We did the first partial install in 2015 and another partial install in 2017 and then completed the project in 2020/2021. 2015 and 2017 went flawlessly. I would have given 5 stars had the last install went as well. However, the completion for our windows in 2020/2021 didn't go as expected. I had asked when I called to schedule the initial appointment if I needed to pull paperwork from last two installs and I was told no that you had all that on file. As it was I couldn't be there when the salesman drew up the paperwork because my father wasn't well. Therefore, my husband took care of it and signed the paperwork. He had showed the salesman another previously installed window from time before and said the remaining ones needed to look the same. He signed paperwork thinking all was the same and the salesman had everything right. However, at time of install I was surprised! The interior was white and should have been pecan and the screens were white and should have been stone. Therefore, they had to fix this and it ended up costing me another $1600.00 for new screens and the material and labor to fix which supposedly was at C&L's cost. So I agreed reluctantly but wanted the project completed as it had started! So they came back to fix several weeks later and the center pieces were missing on the two double windows. So that required another few weeks and then that was fixed.
I have hired C&L Ward for 4 home improvement projects over the years. I am completely satisfied with their integrity and how they honored 2 warranty claims.
They do good work.
I will definitely recommend CL Ward to everyone I know. Their work ethic, and project performance was exceptional.
We chose them to replace windows after reviewing jobs with other companies. We had bids compared with other companies. We were happy with them and happy with the job of installing the windows.
We are highly satisfied with the quality of the deck and workmanship performed. We have heard so many compliments on the deck and how it adds to the beauty of the house.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of C&L Ward as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys