They were very professional!

Their customer service was excellent. All of it was perfect!

I highly recommend them. They did a great job. They were great people to work with.

Great finished product, but a lack of effective communication between HD and us, as well as internally at HD.

Excellent work!

While the finished project is in good shape, we are unable to confidently recommend HD Exteriors to friends and family. Given the price point of this project and how much the company did not deliver on what was promised with how the project was implemented and delivered, we would recommend people avoid working with HD Exteriors until significant changes are made with their internal processes.

The work was very well done and very professional. The deck looked exactly like we wanted, but the designer failed to check the building code, and the deck failed the inspection. HD Exteriors did everything they could to make sure that the deck passed the inspection, but it took an additional 6 months for the work to be completed.

Although it took longer than expected to complete our deck, they did a great job in building it.

Couldn't have asked for a better experience. We had a patio with a lot of unfortunate issues that needed redone, and Carl was so polite honest and professional with us beginning to end. The work crew showed up and gave nothing but excellent hard work , and direct polite communication from the foreman to answer a few simple questions in betwee pulling out the old and putting in the new. They got it all done with I believe the least damage they could to our yard , backfilled, cleaned up and graded around it for us. They turned an unusable patio into perfection in literally one long working day. Thanks HD!

I'm the customer that likes to not be inundated with too many text/calls. This experience was perfect for the extroverted introvert. I was communicated with when absolutely necessary, there was no up-sale, just exactly what I needed. I provided a budget and HD kept it within my needs with the quality I wanted. I loved this experience and hope that my neighbors get to enjoy it as well.

We have already recommended HD Exteriors to a number of friends and will continue to do so.

The process was incredibly smooth and stress free. Especially appreciated handling of the permitting and HOA review process and documents.

Yes I will.

All the staff of this company are responsive, courteous, professional and very good at what they do. They were super efficient, and I can't imagine contracting with any other company.

They provided excellent service and good communication, and we are extremely satisfied.

I would highly recommend your company

Our small concrete slab patio was converted into a beautiful and larger inviting outdoor space. Jeremiah was awesome and a big part of the reason we chose HD. Communication throughout the process was amazing…we always knew exactly where we were in the process and when the next step would take place.

Overall satisfied

The work was done exceptionally well.

Excellent work, super service, and a beautiful job.

They did a magnificent job on my deck. I am so impressed that my friends and neighbors wish they had known before they got theirs done. They come and do the job as it should be done, and then they get out.

HD Exteriors is not the cheapest, but they have good quality. That is probably why they are more expensive. The price is competitive. It is not overboard.

HD Exteriors provides good service and good craftsmanship.

The workmanship was outstanding. There were no shortcuts taken. When you compare the finished product to the sketches we received, the result is outstanding! The crew was very courteous, polite, responsive, and punctual. They should be considered a true asset to the company!

I will absolutely recommend HD to a friend!

The results exceeded my expectations.

They did a great job!

I thought they did a top-notch job.

Absolutely amazing work, and professional service from start to finish. Could not recommend HDE more!!

From start to finish, our patio project with HD Exteriors couldn't have gotten more smoothly. We first spoke with Austin and he helped tailor our project to meet a target price that worked for our budget. We had other companies come by, spend about 10 minutes taking measurements and giving us a quote but the way in which Austin took his time to explain the in's and out's and came to an agreement made all of the difference. We were consistently informed via auto-generated messages as well as direct emails about the project status. We got to meet with the project managers and went over the work being conducted. The installation crew showed up on time and knocked out the entire project in just under 2 days. Even after the project was completed, the folks at HD Exteriors were quick to answer follow-up questions we had about maintenance and other general inquiries. Highly recommend the work performed by HD Exteriors, it's nice to know there are still good folks out there that stand by their word.

Needed multiple punch list visits

always keeping you informed every step of the way

We liked Corey’s clear design option in the beginning. There was good communication throughout and the installation crew was amazing!

HD Exteriors was professional in every way. The on-site construction team answered questions throughout the process. Quality of the deck and fence is the highest!

Overall, I am satisfied with the finished product. However, the initial lack of communication with the original project manager makes me reluctant to recommend without reservations.

Defined not!

Very professional and very good work

HD Exteriors provided quality work.

Strong customer service and excellent communication from all team members. We appreciated the team

HD Exteriors was professional, reasonably priced, and did excellent work in building a stone patio with a fire ring and seating/retaining wall for us. They were on time, and kept us well informed of the status of the project throughout, from planning to finish. They made architectural recommendations that they discussed with us before implementing. All-in-all, an outstanding experience.

When getting our project approved by the HOA, I found out one of our board members had just used HD. They gave me a thumbs up so that was nice knowing you are in our neighborhood.

HD Exteriors was a wonderful company to work with. From the time I filled out the online inquiry, my husband and I were impressed with how well they communicated. If they took the time to do so well with someone who wasn't even a customer, we knew they would be great throughout the process-- and they were! HD even started our project earlier than projected, which was fantastic. The teams were experts in their areas of specialization and did a good job. We don't hesitate to tell anyone about our wonderful experience with HD Exteriors.

Given the high quality of job they performed from start to finish, I feel confident in recommending them.

Helpful and responsive with any issues that come up. Also very patient with my frustrating HOA.

From beginning to end, it was a very good experience. The communication was outstanding and the quality of the work was excellent!

Very professional operation.

They have a very personable staff and are very accommodating.

They didn't clean up after themselves after the job was complete, despite numerous request to do so.

Our old deck was builder grade, falling apart, and not the safest. We contacted HD Exteriors July 2022 and they sent their sales representative, Corey Robertson, out a few days later. Corey was excellent – patient, a wealth of knowledge, and so personable. He took measurements, listened to what we wanted, then spent about two hours discussing our options. We decided to have our old deck removed, a new composite deck built, and under the deck a stone paver patio with a retaining wall built. We knew that this was not going to be a cheap or easy job, but it was one we had been saving up for and knew that it needed to be done and done correctly. Corey helped us make adjustments according to our budget, our expectations, and even took into account supply chain issues.

When finished, we put down a deposit, told our project was understandably about 120 days out, and that the office would be in touch with us to handle HOA approval and building Permits. We were contacted the very next day by the President of HD Exteriors thanking us for our business, and a few days after by the HOA Team with a 40-page packet of all required information to submit to our HOA for approval of our deck build. Many contractors do not do this step, usually it’s up to the home owner and that’s not the case with HD Exteriors. Our HOA approved our application right away and we were waiting until November 2022 to start our project, but instead we were pleasantly surprised.

Middle of August 2022 we were contacted by HD Exteriors that our permits were filed and approved, and all of our materials were available so they were ready to start our project by the last week of August. This was such great news, and from there it was a whirlwind of activity. While at times it seemed a little overwhelming, we had nothing but open communication with management. Everything from when our supplies were going to be delivered to walk thru times. We also had all the contact information for our project managers and could reach out to them with any questions. HD Exteriors helped us every step of the way, and our final product was beyond our expectations.

Great communication, delivered early and with very impressive results. Can’t recommend enough. 10 out of 10!

They had exceptional customer service and an on time process.