Fine job meeting our needs for a front step railing and side step railing. The work quality was excellent. Although this wasn’t a very large job, it was handled with care and appropriate attention. Our questions were answered promptly and thoroughly. We are pleased to have this safety feature available from us & our guests.

They were fast and efficient.

They did a very good job.

Additional Comments

Additional Comments - I love my new deck! It’s perfect! The crew did an excellent job, very professional. They work very hard even in the rain to complete your project. At first I did the deck without stairs but after a couple weeks I decided I wanted stairs, I called HD Exterior, informed them about the change I wanted and they did it! I’m so pleased with the outcome! I love the colors I love the design it’s just perfect! The crew did an amazing job

Great to work with. Delivered as promised

Text and Email Communication

Text and Email Communication - The only thing I do not agree with on any of it is the pricing. I understand that during that time, everyone in the surrounding area was competing. They were just as high as everyone else. It is nice, but it is quite pricey.

Text and Email Communication

Text and Email Communication - The only thing I do not agree with on any of it is the pricing. I understand that during that time, everyone in the surrounding area was competing. They were just as high as everyone else. It is nice, but it is quite pricey.

Project Manager

Project Manager - Incredible service. Always available and ready to help.

Installation Crew

Installation Crew - The crew was absolutely incredible.

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - HD Exteriors was incredible to work with, from start to finish. Highly recommend.

Additional Comments

Additional Comments - HD exterior was with us all the way through the deck planning and building process, to include HOA approval, materials, delivery, and completion. We have had a lot of work done over the years and this is easily the most transparent and efficient contracting process we’ve ever experienced. They may not be the cheapest, but it is more than worth the premium to get the job done right and have them take care of all the approvals and permits - and they have the best warranty we’ve seen.

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - I would recommend HD Exterior for outdoor home projects that they do. Very professional and courteous. Plus they do the job expeditiously better than any other company that do decking that I know of.

Additional Comments

Additional Comments - We were very happy with the whole process. They did an excellent job. We are still happy.

Amazing crew, good communication, vastly built.

I would definitely recommend them. Everyone who has seen their work has commented on how fabulous it looks.

The entire process for the deck project was so simple. The team arrived as expected, performed their work, and cleaned up the area before leaving each day. The finished deck is absolutely stunning and the envy of the neighbors. I've already recommended HD Exteriors to my neighbors.

My project was somewhat delayed due to weather. But once the workers began the project, everything went very smoothly. The workers were all very efficient, they knew their craft well and very friendly and polite to me. Especially the head supervisor on the job who worked every day they were able to. My deck looks beautiful. The day after it was completed, I left the country for two weeks so I really haven’t had a chance to enjoy it, but I know I will.

They were very professional!

Their customer service was excellent. All of it was perfect!

I highly recommend them. They did a great job. They were great people to work with.

Additional Comments

Additional Comments - It was a positive experience all around. It was professional and seamless. They have a team approach, so you deal with various people throughout the process. It was all followed up and followed through with Corey.

Great finished product, but a lack of effective communication between HD and us, as well as internally at HD.

Excellent work!

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - Totally satisfied with the results!

Installation Crew

Installation Crew - The installation crew was fantastic through the entire build. Anytime we had questions during the build they addressed them and made sure we were happy with the final deck and covered deck.

While the finished project is in good shape, we are unable to confidently recommend HD Exteriors to friends and family. Given the price point of this project and how much the company did not deliver on what was promised with how the project was implemented and delivered, we would recommend people avoid working with HD Exteriors until significant changes are made with their internal processes.

The work was very well done and very professional. The deck looked exactly like we wanted, but the designer failed to check the building code, and the deck failed the inspection. HD Exteriors did everything they could to make sure that the deck passed the inspection, but it took an additional 6 months for the work to be completed.