Amazing employees that worked so hard and did more than they needed to.
Out of this world expensive. Beyond "Bozeman" expensive.
I will not be recommending Buffalo restoration to anyone in the valley.
I appreciate buffalo restoration
I would recommend Buffalo Restoration to anybody seeking a fast & friendly team of professionals to get the job done correctly!
They are very responsible and have good-quality subcontractors.
Super quick response time for mitigation of my issue - professional & quality workmanship. Good overall communication, estimate sheets were a bit difficult to interpret (although the Insurance company understood them).
They did a great job. They worked efficiently, did what they said they would do, and did high quality work.
They did a really good job and got everything done in a reasonable amount of time. I would recommend sharing feedback with anyone who wants to be restored like I was.
AJ Echols did a beautiful. Restore on our damage nice person and a hard worker
You left the job at my house unfinished. It is still not complete despite half a dozen promises to come finish a job you began a year ago. You left trash and other materials, which you’ve since claimed, you left the toilet unattached (since attached) and you left the repainting an covering at the side of the bathroom unfinished, all despite charging me tens of thousand of dollars. No way to run a rodeo. And I’m still waiting for my rebate for the unfinished work.
Buffalo restoration was at our home within an hour of being called. I run a business in the space that was needing water mitigation. They did an excellent job of working with me to make sure my business could still be up and running (and fielding many questions from curious preschoolers). The whole team was professional & proficient. I’d highly recommend Buffalo Restoration.
They have the best reputation in Bozeman. We are still waiting to see how the deconstru
Great company. They do what they say. Detailed quotes. Fabulous work. Great communication.
They work fast and thorough. And are very nice to work with.
I was so glad I called Buffalo Restoration to handle our water damage remediation for their responsiveness and professionalism. I had previously used the company for other services, duct and vent cleaning, and found them to be very helpful and reliable. I would certainly recommend to a friend.
There was no coordination between billing, the foreman, and the insurance company.
Buffalo Restoration is responsive and thorough. They give good data and feedback. The breakdowns are really detailed.
They were timely, responsive, and super nice.
Prompt and thorough. Great follow-through.
Well I can’t say enough about Jean. She explains the process thoroughly, is patient when explaining & re-explaining when you don’t understand, is completely honest (even if delivering bad news), has good working relationship with colleagues, stays engaged in the project so collaborating with colleagues & not just “selling.” In my mind, Jean is the secret to Buffalo Restoration’s success. She’s the first point of contact, the deliverer of news & the last point of contact with test results. She’s an excellent representative of the company.
The reconstruction crew NEVER called or showed up! It has been MONTHS! We ended up finishing the job ourselves.
It has been 5 months and the project is still not finished . No communication unless I call and leave messages, and still no resolution to completion of the project. Your mitigation team was efficient in removal of the mold but the restoration has been slow and non-responsive. The drywall subs I feel were not being accurate with their time as well to you. You thought they had completed the project and it was only 1/2 done.
Buffalo Restoration has excellent customer service.
Not at this point it time. Communication was awful, the job wasn't completed to my satisfaction, I was misinformed on several occasions. I believe you have potential to be a good business but it has to start with leadership staring with you foremen.
They went above and beyond on the cleaning we had. It was greatly appreciated and the communication was impeccable.
Respectful of Christmas family guests. All promises kept.
Our second experience with Buffalo. Superb both times.
We already have recommended BR to several friends. We cannot thank the staff of BR enough for how quickly they came to begin the remediation process of water damage in our home...within 1/2 day of our emergency call. The staff were knowledgable, safety minded, friendly, helpful, great with communication and did a 5 star job in riding our affected room of moisture so repairs could begin. We so appreciated having a storage cube supplied as we had to completely empty the damaged room of everything. The Foreman, Gabe Lemieux, was outstanding in overseeing the project from beginning to end, in communicating with us, and expeditious in getting us whatever help or answers we needed.
Buffalo Restoration installed a new kinectico system to our vacation home water system. It is working wonderfully!
While I hope to never have this experience repeated…water damage and everything that followed was certainly not enjoyable 🙃… I would not hesitate to recommend or reach out to Buffalo should the need arise. They were a pleasure to work with and professional / efficient / kind throughout.
See comments about 4. Customer Service, and about 16. Google Review
They were professional and knowledgeable
Appreciate the attention to detail brought by Foreman Dan Margien when I had a duct cleaning. Always appreciate a friendly voice when I call for an estimate, or even with just a question. Extremely pleased with the mold expert who came right away when I had a concern. Very knowledgeable and helpful.
Professional. Professional. Professional. Did I say professional? Yes unreal good.
The agent was extremely knowledgeable and helpful
Our family has been working with Buffalo Restoration for around 20 years. They are professional and knowledgeable.
The company didn’t seem to have the staff or knowledge necessary to properly do the job needed and the foreman didn’t seem to care. Gave the impression they had more work than they could handle and didn’t need my job.
They did an outstanding job in all areas and I’ll likely recommend them to friends
Great experience. Everyone is knowledgable and responsive. Thank you!
So the job Buffalo R was professional and helpful that was during the first stage of getting rid of water. Which was a lot. They tore up my all carpet then trimming them my kitchen cupboards. I was never told the process of what to do with flooded condo
After 7days of large machine drying out moisture and getting 30ish gallons of water in my crawl space
So my trim still need done as well as kitchen cupboard removed all my closet doors
So I feel that they did not finish the job
Thank you for asking
The two who initated the work did so improperly. Failed to vacum the water and simply installed a heater that did very little.
Buffalo Restoration was prompt, did what was necessary, and got the job done explaining options to us along the way.
Terrible experience from the start to when we fired you
I have called Buffalo Restoration a couple of times to schedule repairs to my water damaged ceiling. Staff has not returned my calls.
Buffalo Restoration came out immediately, access the problem and got to work. The crew was so helpful and kind.
We enjoyed working with him.
Excellent: work, careful, friendly, great protection of furniture, etc., great clean up.
Great service during a stressful situation.
They were vwere very fast at getitng the room leaned out and did it quickly.