They were very responsive, professional, and got the job done without any problems.

Efficient and effective.

Customer service

Dependable-shows up on time, Adjusted their schedule to work on my project, Communication- answered my questions

Great team, from first phone call to wave goodbye, process for my crawlspace redo was very professional.

Professional. Responsive. Cared about the customer.

Buffalo responded quickly.

Buffalo Restoration had great professionalism and thorough process.

Buffalo was out quickly to help with the water and drying process. Everyone was kind and helpful and really did their best to get things done well and smoothly. Thank you!!!!

Response time was good. Defining the problem was nebulous. It seemed the dryers were in place for longer than maybe necessary.

They have been great consistently throughout many years and projects I have used them for.

Immediate redponse

The people.

Quick response. Timely job completion. knowledgeable. Great cleanup.

We were well pleased with the Company and the employees who worked with us to solve our problem. Thanks Buffalo.

I was pleased with the overall work performed.

Yes Ryan and Danny work well together

They did the mitigation for my ice dam damage then seemingly quit on me prior to restoration

I had a comedy of errors with Buff Rest, that wasn’t so comedic. My small project took way longer than expected due to incorrect flooring installation, removal/destruction of my extra flooring from the house and not being refunded in a timely way for having to shell out personal funds for replacement product. I am a business owner and understand that mistakes happen, but this was just too many for me to recommend Buffalo Restoration going forward. I did appreciate the manager working with me to knock down my bill after all of the inconvenience.

Prompt service

I already provided lengthy remarks on a previous survey, so any remarks I make today will be fairly brief.

I definitely would recommend Buffalo Restoration to any friend, feeling quite comfortable that they would receive excellent service.

Almost 10 months to get the job done. First repair guy made a mess and did almost nothing. No follow up on progress to check on repairs. I had to call and complain. I am still waiting for Buffalo to communicate with Hartford Ins. with what I paid them so I can get reimbursed.

Everyone was nice. With that said, multiple people working on one job caused a lack of communication and follow-through. Had two different opinions of the work involved, paperwork still hasn’t been processed so our insurance company out the claim in a suspended mode until they get the paperwork.
I feel like the job should have taken a couple weeks, but almost 2 months later here we are. I had de-humidifiers running 24/7 for close to 4 weeks. I think they forgot about them, which caused our electric bill to sky rocket.
I had to probe to get work that should have been done, done.
All in all, I would not recommend to anyone.
Sorry.

Prompt,did a professional job & communicated well. 5 star service

High level of knowledge and professionalism.