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My experience with Rhino Shield was superb. The team who worked on my home and scraped the house wood down to the bare wood was so hardworking and responsible. They definitely adhered to all legal precautions when dealing with an older home. The workers were very personable and I was impressed with... more
Steve and his team did an amazing job! They were punctual and the end product was a great value. I have had nothing but compliments on my kitchen.
Apex exceeded my expectations in all aspects of the project. The office staff was excellent at managing the finance/regulatory stuff, keeping me informed as they took care of almost all the details. The project manager kept me updated frequently and installation went smoothly. The only hickup was an... more
The design services were exceptional. Tracey the designer was very knowledgeable and did a great job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BTS LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys