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GuildQuality surveys
Customer satisfaction
Of 104 customers surveyed, 35 respondedReviews 28
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
STEPHANIE L.
Boss Disaster Restoration took care of every little detail, and were always very quick to respond. They took good care of my home.
Customer in Summerville, SC
Area Of Satisfaction
Area Of Satisfaction - There was minimal paperwork, nice, knowledgeable people and good workmanship.
Randy C.
Fast response, excellent on-site action plan and execution. All equipment needed arrived with response team and was put into service and remained until all water and hidden moisture inside of walls and ceiling was back to pre-diaster levels. Outstanding
Additional comments
Area Of Satisfaction
Area Of Satisfaction - BOSS response and action
Ernestine T.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the way they cleaned everything.
Florence A.
The team was expedient and professional during all of their visits and communication
Additional comments
Area For Improvement
Area For Improvement - Boss Disaster did not fall short at all. They were top notch in follow-up, communication and professionalismContractor responsible for balance of work (paint, flooring, etc.) has been lacking in communication and expediency.
Area Of Satisfaction
Area Of Satisfaction - Boss Disaster did not fall short at all. They were top notch in follow-up, communication, and professionalism
Martin M.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The entire process was better than I expected and we are thrilled with the service and work that was preformed. Both Boss and our Contractor Dycon were extremely professional and did an outstanding job.
Additional Comments
Additional Comments - Would highly recommend Boss, Dycon Inc and ALLSTATE, we are completely satisfied with how everything was handled.
Ronald K.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - All the work that was done was excellent and very professional.
Sol K.
There was a disconnect in the information the Boss supervisor gave and what was done. I specifically asked about what would be done as far as debris removal in the yard and was told it would be cleaned up, except trees. When I later asked the workers they said they don't do that. I had to do it myself
Christina D.
Josh was great. The company did their job and responded quickly. Can't really complain about anything.
Patricia B.
They were very compassionate and very nice to work with. I really like them.
MICHAEL B.
J.S.R.
Erin D.
J.B.T.
Martha C.
Robin F.
L.H.(.
Kurt K.
Catherine F.
Vicki R.
Janice S.
Harry S.
L.H.(.
L.H.(.
S.A.(.
Ann H.
L H.
Diane H.
GuildQuality
Customer feedback report
