Bone Dry offered professional services at a reasonable price. We had a 20 year old roof, insulation, gutters, and a brick chimney replaced, after a recent storm uncovered some problem areas and 2 leaks to the interior ceiling areas. Although neither of us, myself or Bone Dry (they also advocated for us to our insurance company) were able to convince our insurance provider to cover the loss, we decided to go ahead with the repair anyways, to prevent any further damage from occurring. As they removed the old shingles, we also decided on the need for a roof re-deck, and to replace some rotted rafters that became evident as the work progressed. At all times Bone Dry kept us informed with their progress through videos and photos, so we could stay informed and make decisions on any additional scope of work that needed to be addressed. Financing was offered, as well as color choices of shingles, brick, gutters, and vents, so we had an opportunity to color match everything to the existing brick and trim of the house. All of the work was performed on a timely basis, and the areas around the house were always kept clean. Very professional, and I would recommend them to anyone.
They were fast and got the work done. There were some issues. There were too many people calling. I didn't know who I was speaking to or texting. I felt harassed for the insurance check. Furthermore, I wasn't told I had to pay at that time. I had two different things going on, and I thought it would be paid at the end. I found out later it was separate. They called me all day long while I was at work about the check. There are some things that were sloppy. They didn't move my furniture right. They were dragging it. Those things irritated me. Everyone I spoke with was courteous, helpful, and friendly.
They were very professional.
I'm glad I hired them. They did an amazing job on the house and even did our gutters. They made sure everything was perfect for my wife and I and we would definitely hire them again.
Handling of issues that arose during installation, dropped communications thereafter.
A 1
They're very professional.
If asked who did the job
Bone Dry Roofing did great with the roof, but they didn't finish the siding. No one told me when they were going to show up. When they did show up, they didn't finish the job. The roof experience was good, but not the siding experience.
They are very professional, prompt and competent.
Workmanship was good, 7/10. Salesmen were also friendly. We did everything exterior so we had two different salesmen (totally understandable). However, would’ve been nice to have one project manager. Instead, we dealt with like 4 division managers with varying levels of customer service and communication 3/10. Had to remind them what worked was included in the contract and double check work often. They missed several items and had to go back. Almost did gutters before soffit/fascia because that manager didn’t see it on the order. Had to wait weeks between different jobs and took months to complete everything from the time we signed the contracts. Ok if you don’t mind a long turn around and only have a couple items, but don’t recommend them for big jobs. They still haven’t come back to finish the wrapping around our garage and one of our gutter guards isn’t on straight. Drip edge also got pulled up since they did fascia after roof and it’s not longer flush and pretty. Overall disappointed.
Always arrived when promised all departments from the roof replacement, chimney rebuild and interiors all work complete on time.
I would recommend them to a friend because they were very professional, from the estimate to the day the crew arrived. They were all extremely professional.
I've referred several friends who are having issues with their roof. I like that they show you a video of what all they are seeing and the concerns they have.
Bone dry went above my expectations. The team cleaned out my gutters painted my exhaust pipe. Some spots was left behind on my siding and they sent someone out to clean them. They also kept me updated via text during the process and pictures of the step by step process!
I refer Bone Dry Roofing for all of my roofing jobs. They are my preferred roofer.
From beginning of the interview process to the very end the Bone Dry Team was excellent.
Roof done in a timely manor.
Punctual and proficient. Very hard workers that know what they are doing.
Experienced company with teams of hard workers
The follow up a few weeks later ensured trust in BoneDry
Quality work, reasonable costs to replace the roof
Quick service, well done,easy to work with and responsive to client
Excellent customer service and communication.
Everything went smoothly, no issues; they did an excellent job.
I was thoroughly impressed with my experience working with Bone Dry Roofing. As a single woman, I’ve encountered many contractors who provided inflated estimates and impersonal service. Naturally, I expected a similar experience when I reached out to Bone Dry for a quote. However, from the initial consultation through to the final installation, their team exceeded all expectations.
The representatives were not only highly knowledgeable but also exceptionally professional and respectful throughout the process. While the estimate was comparable to others in the area, it was their professionalism, transparency, and genuine kindness that earned them my trust—and ultimately, the job.
The installation was efficient and well-organized. I especially appreciated the regular updates sent via text, including progress photos and prompt communication about any issues, such as the replacement of some rotted boards.
Overall, it was a seamless, five-star experience from start to finish. I sincerely hope I won’t need a new roof for many years to come, but if I do, Bone Dry Roofing will be my first call.
We had other companies come out, and Bone Dry found out that our shingles were not available. They were smart and experienced enough to know our shingles were discontinued.