Everyone was fantastic. It was great. They provided pictures before they did things to show the problems. I got before and after photos. I was just impressed!
They were quick, courteous, clean, and prompt!
I have not received my referral bonus. Their work and communication all deserve a 5-star rating.
I was very happy with the service I received from Bone Dry Roofing.
They are an excellent company. They are very responsive and I'm happy with their work product.
Bone Dry Roofing is the perfect roof company all around. There were no issues. A phenomenal job; they went above and beyond what they had to do.
They came out repeatedly to solve a problem. It took them 4 or 5 tries, but they kept coming until they had it fixed.
While their roofing completed in October 2019 work was satisfactory, I had another encounter involving replacement of my furnaces/air-conditioners this spring that did not go well. I sent an e-mail message to the Bone Dry owner and never received a response.
The total experience with Bone Dry was superb. They are very professional, knowledgeable, personable and thorough. They went outside their scope of work for us and helped us.
They were professional, knowledgeable, and prompt.
They were very professional from the initial estimate to the finished product.
The work was done in a quality manner
Had a great overall experience. There were a few follow-up (punch-list) items that needed addressed, but the team did so timely and professionally.
Bone Dry did a great job for me, from start to finish, cleanup was excellent, job looks beautiful.
Bone Dry can contact me if they want to know why I rated them so low.
They were fantastic, organized, and trustworthy.
I always recommend Bone Dry Roofing to all of my real estate clients.
I already have referred them to someone.
Bone dry had great customer service! They were very professional and very conscientious. I am very happy with the work that was done.
I was very satisfied all around.
Given the short notice, they were able to evaluate and address my concerns in a very timely manner.
They did a quick and good job during a busy time of the year, and it was impressive. They stopped the roof leak and fixed some other things they noticed while on the job.
I am satisfied. I think they are doing a perfect job.
There was hurricane damage to my roof. It was a quick process. They came out, assessed the damage, and fixed it quickly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bone Dry Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys