In so far the work is good, but the timeline is unacceptable.

I do not wish to leave a comment.

What did you do? Put loud fans in one room. Did not remove the wet ceiling

My experience with BluSky Restoration was good. Overall, I am highly satisfied. Andy responded quickly and took care of any problems that we had. They took care of them today actually. They did a great job!

The last day, when they wrapped up, they did additional damage. They ruined my ceiling, which had nothing to do with the water on my floor. When I came home, I didn't know they were done. There were holes in my subfloor. Every single wall they were working around, I can see their dirty handprints. All the walls have to be painted and the ceiling has to be redone. When I told the insurance company, they told me they would take care of it and that happens on restoration. The two guys, Mark and Dana, were amazing.

BlueSky got the job done.

They are very kind when I speak to them, but I had to make several calls to follow-up on the status.I never received a call from them to let me know what was going on. That was frustrating. I had to stay on top of them to know that things were moving forward.

Very solid experiece!

They did what I expected them to do, good and bad. 98% good experience. The person who did the mitigation was the best. The group that moved the furniture was awesome. The guys that did the repairs were awesome too. As of now, I'm happy with the decision to use BluSky Restoration.

Dana, Mark, and Kendall were very professional and put me at ease by answering all my questions through the mitigation process. Each of the gentlemen mentioned above were prompt in answering my calls and scheduling call outs to keep the process moving smoothly. This process so far has been way less stressful than it could be due to the professionalism of Dana, Mark, and Kendall and their team. They were minimally invasive in the main area of our home and performed their work quickly and efficiently. I appreciate all of them.

I have already recommended BluSky to a neighbor.

Project Manager Andy was very professional, knowledgeable and went the extra mile to make sure that the work was done right and satisfactory. I felt he cared about my home as did his own.

Kevin did a great job of guiding me through the whole process.

Sean Fitzgerald was terrific. Held our hands throughout the process. A total professional and wonderful human being.

The team led by Jose, Cesar, and Andrew were fantastic. Prompt, flexible, kept me in the loop with communication, and high quality finished job.

My experience with BluSky was nothing short of total professionalism and awesome customer service I would definitely recommend their company to restore your home to its original condition.

Areas For Improvement

Areas For Improvement - Excellent communication and overall work.

Additional Comments

Additional Comments - Overall we are pleased

Areas For Improvement

Areas For Improvement - I am pleased with the overall service, thank you!!

Machine broke after a day and leaked water. No one cane out after I reached out to replace it. Home built in 2012 and told we were required yo have an asbestos test.

We will never use Blusky again. The sub-contractor they hired was incompetent, unethical and dishonest. Our whole experience with Blusky was horrific every step of the way and the only plus is we can put it behind us as a lesson learned to never use them again.

I would not recommend to friends or enemies. Not professional at all.

BluSky was exceptional. They managed our very large insurance claim during a time when materials and labor was in short supply. They secured better sub-contractors than we could have secured ourselves, did work immediately upon material delivery. Ben worked with our insurance on several adjustments to estimates, and never missed a call. Jose, managed sob-contractors from 6 trades, and ensured all the work was done well, even when subs had to return to fix something.

Depending on your situation this company may work out just fine. I cannot say that they did for us. Blusky was recommended by our insurance after we experienced water damage in our kitchen. The contractors that were assigned the task of replacing cabinets chose to go cheap and replace custom cabinets with prefab ones that simply did not work. They tried to pass this mediocre job off as complete. We ended up getting everything eventually sorted after asking for skilled workers who could actually do the job properly. It was just a lot of unnecessary work done and time wasted. I hope that the team learns from their mistakes here and doesn’t do this again with future customers.

They were above expectations in all aspects! Dana and his team were the most kind and courteous contractors I’ve ever dealt with.

Areas Of Satisfaction

Areas Of Satisfaction - They got in and took care of the job immediately

Timely, courteous, professional

The restoration team at Blusky were very professional and did an awesome job! When they arrived and started working they were very careful to protect everything with care and once they realized there was more to the job they jumped right in and secured the area and took care of what needed to be done. I am so appreciative for Dana, Tristan, and Ryan and the team for jumping in and getting the job done as quickly as they did.

Excellent Team - extremely professional. Project Leader/Site Manager showed great care and protected the interests of all involved.

thought the finally of "when" they finished was a little tough on me as an 87 year old, BUT, they were all very friendly and worked hard on the project...NOT sure of the "normality" of what all was left but I guessed it was my job..??..don't know, love to find out...Bob Dwyer

Blue Sky responded promptly to deal with our flooding incident. Personnel were courteous, professional, knowledgeable. They answered our questions and kept us apprised of actions that were needed. They completed their work on a timely basis.

Areas Of Satisfaction

Areas Of Satisfaction - Communication and explanation of what they were doing and what needed to be done were excellent.

Additional Comments

Additional Comments - Good experience- professional and friendly

They are easy to work with even when you change things around a couple of times. Never give any hassle about changes. Would hire them again.

Professional and Knowledgeable

Professional and Knowledgeable - All the workers, especially the painters, took pride in their work, something not always true these days.

Areas Of Satisfaction

Areas Of Satisfaction - Very prompt actions, when needed, by Andy Cox.

I would definitely recommend BlueSky. I enjoyed working with them all, the quality of the materials was excellent, and the kitchen looks beautiful. Overall, I am pleased with the work that BlueSky completed for me and in some ways they went above and beyond.

I’m only disappointed that a hole in the ceiling was left in a place where a cabinet was taken out and replaced by shelves. They said that was not in the scope of their job. I couldn’t wait to show off my kitchen, but was embarrassed by the glaring hole in the ceiling. More communication of how unexpected things would be handled with clients should be considered.