Wonderful service under very unfun conditions!
The work they did was excellent and timely.
N/A
So prompt
I do not wish to comment.
They were efficient, kept us informed at all times, and completed the work promptly.
Timely service done well. Just waiting now on input from insurance company.
The only thing was when they came out to do the estimate, they said the flooring would be saved and if they could find new flooring, they would buy that. But they just threw all the flooring away, so we have to buy all new flooring for the whole thing. That is probably the only complaint or issue I have.
Very easy to work with and got great communication
BluSky Restoration is very good.
Great people with outstanding attitudes. Very caring and professional!
I have used them twice.
price
The staff was professional/friendly.
Slow response time. Slow to get everything done.
Th BluSky Restoration Contractors, workers are wonderful! They are experts in every way.
Very responsive, especially at the beginning.
They did the job asked
They overpromised, and under delivered. They were dishonest and lack integrity.
Everyone that worked on the project was professional and easy to work with. They explained everything that was being done.
Yes
I appreciated the crew that showed up onsite. I think they communicated well and the work they did was acceptable.
I would NOT work with Bluesky nor recommend them because of Dan Newmeyer. He was unwilling to provide me cost numbers on the day of the incident. I was working with a situation where it was unknown what/if the insurance company would cover. As I was standing in water in my flooded basement, Dan told me he couldn't get back to me with numbers until the next day.
They do well in working with us and are home
This is a hard one. When speaking with the team at Blue Sky, everyone was helpful and courteous but when it came down to actually getting the work completed, that’s where we had problems. The jobs would consistently and constantly be moved back. No shows, or mis communications. We felt like we had to self advocate for ourselves a lot instead of Blue Sky holding our hand through the process. Near the end of the project when we were close to having a kitchen back with a working stove, etc. we got so tired of waiting for someone to come, that my husband took matters into his own hands and moved the oven himself and finished the painting and some electrical work on our island. It took us a whole Saturday to get done, that which should have been done by Blue Sky. The one thing I see that needs addressing is they spread themselves out WAY to thin that instead of focusing on getting a job done they work on more jobs than they can complete and everyone is left waiting, even for smaller/simpler jobs. (Too many irons in the fire) Not to mention: PLEASE DONT LEAVE THE PLASTIC CARPET PROTECTION WRAP ON CARPET LONGER THAN ITS SHELF LIFE-IT CAUSED MORE DAMAGE THAN HELPED IT!!! We have come to learn there is a time limit to that plastic or it adheres to the carpet. I had new carpet and after 3 months of being on there, it was devastating to have it have to be ripped off and leave residue. The cleaning of the carpet helped a lot, but it will never be perfect like it was before the plastic was placed down. That was a BIG frustration! But the saving grace of the experience was the politeness and courteous demeanor of all those we spoke with at a blue Sky.
Very timely response even when it involved a holiday
They were very prompt and was very professional
Blu Sky was a pleasure to work with. The employees were pleasant knowledgable, and professional I would use them again if the need arises. I will recommend them to others.
They have not finished the work. It’s been a full year now.