We unfortunately have had problems with our campaigns. The results we've seen so far don't quite align with what we hoped they'd be.

Biggest pet peeve is that if someone calls at the end of one month and beginning of the next still get charged twice

Costs keep rising but not quality. Attempting to charge for sending extra books, and I still don't care for the monthly charge. Its a pain getting bad leads credited.

I don't believe I would recommend. Between the small amount of leads we get and the continued rising costs each year, I don't think it is worth it. I've also had continued issues with delays in invoicing after requesting a credit. Some of the credit calls I'm asking for are pretty obvious too, people out of our area or telemarketers (we get at least one a month for that). I've had to wait numerous months to get an updated invoice so that we can pay it and I can accurately report on costs. It's been very frustrating and I've not continued the agreement but there is a roll off period so we are still dealing with the frustrations for a few more months.

Has become our 3rd top lead source for a very attractive price per lead and price per sale

Got to protect trade secrets

I recommend Best Pick Reports for all my friends and customers because there is no other place to find better home services.

sure

My experience with Best Pick Reports is mixed. On the whole, I definitely appreciate the quantity and quality of the leads, and I feel that I have a good working relationship with my rep. But there just have been a number of experiences within the last year that were unpleasant. 1) I think it was last November or December when we started receiving leads through a variety of online websites using the Best Pick Reports number. These leads were confused about who they were talking to, uninformed about how we work, and generally much lower quality than the typical BPR lead. I remember being told ahead of time something vague about expansion of lead sources, but I certainly wouldn't have agreed if I'd known how the extra leads were going to be generated. The whole thing was resolved after a few months, but it felt poorly thought out and left a bad taste in my mouth. 2) I feel like the prices are going up quickly - it seems like we've had two price hikes in quick succession. 3) This is slightly irrational, but the new process for lead disputes really bugs me. When I originally interacted with you all, I was told that the rule was basically "common sense". If it was a call for a service we didn't provide, or from somebody out of the service area, etc., then it wouldn't count as a lead. Now I'm told that the policy was always different and is only now being enforced. Okay fine I guess, but it feels unfair and really irks me.

Costs are increasing to the point that BPR is very close to falling out of my top 5 ROI marketing options

I haven't started yet so not sure.

My experience for set up was great

I have not received even one lead

We have had a great experiance with Best Pick Reports and the customer base that it provides

Best Pick is very selective in the services offered, therefore highly recommend.

Our overall experience has been generally positive and we would certainly recommend Best Pick Reports to any company desiring to increase their business marketing footprint.

Best Picks has been a fantastic resource for our company.

You continue to raise your rates to the point it is not profitable to use your services

My reps are always helpful - though the ROI is down for us and the costs are up for being a member

We have worked with Best Pick Reports in two different cities in our sales area and we can definitely tell when the books are shipped out, because our phone call volume really picks up.

I have received 0 quality leads

I was promised only 3 window companies would be in the book and they now have 5. Not happy.

I always recommend Best Pick Reports

Quality leads compare to other mainstream lead companies.

roi

Unfortunately the leads are not great. While we are in their book, we get a lot of wrong numbers.

I have no idea if you guys have generated any leads for us

It provides a lot of good leads

The 10% lead fee kills our margins making it less profitable than other lead generation sources

My experience with best pick reports has not been good, no sincere willingness to help until i had a new rep, they were in the wrong but were acting like I did something wrong

its awesome when the community uses the guide for recommendations

My relationship with Best Pick has been positive.

It's a great way to get leads with overall quality leads for our business with Kivhen and bath remodeling. Best Pick is over all Excellent in everyway.

We have been with BPR since the beginning and have recommended it to many and will continue.

I recommend Best Pick Reports to all my friends and customers because it’s the only one book that has real good companies .

never because the company is good for leads but is terrible for costumer services, also we have to select one dedicate employee to filtration the leads and phone call because the best pick report don't do it the most important for best pick report is send the lead to you and the invoice the end month, we have to do listen every phone call to make sure is the costumer or not!

It's a great service for leads. I highly recommend Best Pick Reports!

Best Pick Reports has been everything that has been promised to us when it comes to our customer growth.

Good in the beginning, slowed in the end. Didn't appreciate the double dipping on previous customers

Too early to tell. It is an investment in time and money

Best Pick Reports has quality leads.

Best Pick Reports has been an amazing lead source & everyone I've interacted with at the company has been amazing to work with!

I think area coverage is excellent but the fees are high

Smart Appliance in Austin already using Bestpick

Spent way more money than what we we received.

There are some things that I think they could do better for the customer and not the customer being the contractor.

Not getting as good of a return as I hoped to. Plus, I get a fair amount of repeat clients calling

I love that they represent us well online. When you google our company, all of our 5-star reviews pull up. We do get some calls, just not very many direct leads. We think that our reviews that pop up on Google have helped get us leads. We just don't have a way to track that. I would love to see more good leads come from Best Pick Reports. I think that one of the reasons we don't have as many leads is because we started using Best Pick Reports when they first rolled out in this region. I think the leads will grow as time goes on and Best Pick Reports gets bigger in the area.

This has been great for my business

Easy to get set up and use. Not sure of our closing percentage, but the overall ROI is good.