Loved Jesse. He was gresst. Your roofimg team did an excellent job from start to clean-up.

Not one person on site spoke English on site.

Best Choice Roofing & Home Improvement was very good with cleanup.

KJ was very professional. She explained the process in full detail. She'd always ask if I had any questions.

You have not provided the necessary documentation needed by my insurance company.

Their work was very good. I asked questions, and they were able to take the time and answer my questions. I had more questions going through the process, and they were able to stop the process and answer my questions. I appreciated that.

It was a good experience that was well done.

I would recommend them to a friend because they are excellent in their work.

BCR did everything right. Pros from first contact to clean-up.

They were very professional and courteous in their work, friendly, and spelled everything out for me ahead of time, so there were no surprises with the job.

Quick professional

They got things done very quickly

I was told by the salesperson that they would be monitoring the job but never heard from him that day or since. Very unhappy with the roofing job. Waves and ripples in the front, shingles with buckled up lips, drip line in the back not functioning, rain dripping over the gutter. They are Brand new gutters. I had the installer come over and he indicated this was the issue. Shingles in ridgeline over the garage already buckling. Terrible job and I wish I never agreed to it, bad mistake.

I talked to the salesperson and someone else. They were really good people. I talked to the roofing supervisors. They did an excellent job. I had a roof replacement. I moved here in 1980 and I had one new roof put on since then. Time went on and we thought that we needed to do some modernization to the house. I found several on Google and then got in touch with this company. I talked to the representative and they came out and looked at my roof. I really didn't ask questions because I had a different idea as far as paying for it and everything. We were going to get a loan with our home equity. We started on that and they were here. I got confused. The roof is beautiful. I never really asked what it would cost. The price was okay and I got what I wanted. Our house is paid off and the deed was held up. They told me I could go online and make payments every month. I want to pay it off. We have an appointment with the bank to get the loans started. I need to get in touch with someone about a payment. I want to get the loan so I can get it paid off. I can pay payments until we get the loan.

They did quality work, with quality time, expert guidance and professional care.

Roof was done as expected. Clean up perfect. Representatives explained right down to the cleanup. My only problem is that they promised me a free cruise or a free resort which I have not seen anywhere work on this?

Nothing was as promised, the installers caused damage to my home and required two sets of contractors to repair. There was a total mess left behind with no regard for my home or lawns condition. It took eight trips back to my home to fix all of the shortcuts they took. Worst experience I have ever had hiring a contractor.

Verify material quatities prior to ordering.

Best Choice Roofing was very knowledgeable in helping with my roof replacement. Clear communication from helping me make a claim to installation. I was kept up to date on everything from start to finish. The roof installation was fast, crew did an excellent clean up job. I was completely satisfied and would recommend Best Choice Roofing to anyone.

They were great very efficient. crew did an awesome job.

They were very friendly and helpful! They worked with me one dealing with my insurance company

Donavan has not finished the job

Dissatisfied with this company in EVERY possible way. The Third party inspection still has not been done. Was told someone from the Corporate office would contact us 30 days after our final payment cleared, which was
October 29, 2025.

The respect given to me as a valuable client!

The commercial said I would get gift card and other stuff for them coming out to talk to me. I called the manager a couple of times to come visit me, and I never got a call back. I don't think the company who won't keep it's promises in its ads, or the manager who said he would call and get back with me, is a very good company. Why would I recommend them to anyone?

I like the kindness from the salesman Exzavier shout out to him. He was through and punctual.

Left wood rot that resulted in a failed inspection and impacting sales contract.

Everyone was great to work with. They really helped us get our much needed roof replaced at a price we could afford.

Because I feel like I got the wrong product. The color is not the color that I ordered. Too many **** hoops to jump through to try to get everything corrected. No customer service whatsoever from the folks at Best choice roofing. I would not recommend them to anyone. They had me fill out credit form to take care of my out-of-pocket expenses. And then called me asking me why that I haven't paid it yet they never turned in the credit application for me. I had to jump through hoops to get that taken care of. Worst company I've ever had to deal with. Ever!

It seemed very nice, but when they started the work it went downhill.

The gentlemen doing the job were swift an efficient as well as polite. Your salesman, Nate, also, is very polite and helpful.

Forrest was polite, professional and punctual. He represented BCR well

I’ve been waiting over a month for someone to come finish the job and I have contacted the company 8+ times and haven’t gotten a call back. Crew that started the job went through our shed and personal belongings. They also opened our crawl space for no reason and left it open so rain water got into it. I was also lied to in the beginning that the payments wouldn’t start until 60 days after install but got a call from the loan company 2-3 week later asking what the hold up was.

Sales reps were very courteous and knowledgeable

I was very impressed with Travis and Brandon, the consultation was very informative

The team led by. Damarius helped me from beginning to end I couldn’t have asked for better representatives, and the roofers were awesome

Everyone was very nice and did what they said they would do.

Still have not came back to finish a warranty issue

It seems like they were really awesome to start. They wanted our business. They kept in touch in the beginning and as soon as they recieved the final payment we heard nothing. I had to call and email several times. They did not even send final pictures to the insurance company. I had to do that.

The entire process was fast and easy. The roofers did an excellent job and clean up was superb. Emily even came back out afterwards to inspect and make sure I was satisfied (I was). Highly recommend to anyone needing a new roof.

The crew was quiet & well organized

Gutters and downspouts replaced with undersized gutters and downspouts . . . very difficult to extract leaves from gutters

Detailed presentation on materials and the scope of the project

Overall, from start to finish, I had a good experience.

We had a poor roof design (flat w/odd valleys and intersections) that took 3 or 4 attempts to correct a leak. Better effort on difficult spots the first time.

Sales team indicated re-enforcing AC unit on sagging roof area, even if a crane was needed. Work team not told and indicated crane not possible. In the end we agreed on a work around -- but poor communication and over promise not appreciated.

Nani was great at getting my claim approved for my new roof. There was no hassle and didn’t expect the process to be so smooth. The roof looks great and hopefully it’ll last 20 years 😊 I definitely recommend this company.

Salesman very nice and knowledgeable and roof was done quickly, roofers were nice and cleaned up great!!

From start to finish they explained everything well and did a wonderful job replacing our roof!

The company was awesome. They were transparent. The process was pain-free with no hassle. They communicated very well.