Best Choice was an easy, seamless company to work with and coordinate with to replace our roof. They worked very well with our insurance company.

Great customer service and work before, during and after.

They were very transparent. Okei was our main point of contact from beginning to end. He utilized his resources very well. He made phone calls to any department that might have been needed, He dealt with any issues, answered any question, was professional and was an easy person to do business with. Furthermore, he represented the company very well.

Great Job

The staff was knowledgeable. The roof looks really great.

They have a lot of services, and the people are good people as far as I can tell. I have no complaints.

My experience has been a nightmare with this company. This first week, they looked at the leak in the roof, and after much discussion, they did finally replace the roof. I am still having to battle with the interior damage done to my house. They did not make a quick decision on that. There was more damage on the inside of my house, and I continue to battle this.

The two people I worked with were very unprofessional and didn't know their jobs. I repeatedly discussed with them multiple times over things a company should know how to do.

When you talk about doing a roof, the soffit and fascia are a part of the roof. They only changed the shingles and wood that needed to be replaced. The top of my roof looks great, but underneath looks terrible! It's like buying shoes without shoelaces.

The person who sold me the roof lied. The cleanup was horrible. They had to come back 3 different times, and it still wasn't clean, but they said it was normal.

Best Choice Roofing and Home Improvement is easy to work with and easy to get the process work through.

I liked the speed and communication that Best Choice Roofing had. The quality of the product is excellent.

We were told there would be a supervisor on the job site who spoke English. This did not happen and made it very difficult to communicate when there were issues. Materials were not removed on the day we were promised. We had to follow up to get them removed.

Best Choice Roofing & Home Improvement were very attentive and very professional. They showed that they really care about their customers.

Best Choice Roofing & Home Improvement Inc - Huntsville, AL was very professional.

Their representative doesn't return phone calls.

They came in my house and sat at the table, and the next thing I knew, we were talking to family. The price was $10,000 cheaper than the last quote I got.

They did an excellent job.

They didn't fasten the gas line back, down. ,nor did they check the tube for the air conditioner run off. And there's still soft spots where the plywood was not replaced.

Didn't take proper photos or submit info to insurance, cost me another $5k

Worst experience I have ever had. They were sloppy and reckless with my property and my shingles still do not lay flat. They will not accept my phone calls, texts or emails.

They did a very good job and put it on in a day. I would recommend them to anyone.

They did a very great job.

Best Choice Roofing does a very good job. They were careful with my garden. They were punctual and respectful.

Best Choice Roofing & Home Improvement Inc - Las Vegas, NV did a very good job. They delivered everything they said they would. It was very professional.

They were kind and professional.

Explained everything so we knew what to expect throughout the process.

I had to go to the higher-ups because they were trying to charge me more money than I possibly owed. They had threatened me and removed me from my account, but I had to keep calling people about the credit, warranty, and paying more than they were after, and I did not appreciate that at all.

They did really well, cleaned up really well, and very were neat.

You did what you said you would do. Showed up on schedule

I wasn't satisfied with the installation process.

I have already referred them to someone.

every aspect of the process was well taken care of

Walked me through the process of obtaining a new roof, from beginning to end.

The crew showed up on time and did and excellent job, I was very pleased!

Salesman very proffessional and Knowlegable. Roofing crew was very polite and respectful.

My roof wa installed quickly and efficiently. It looks great!

They did a fantastic job in a timely manner.

They were very efficient. They were done in one day, and the salesman, Sam Malele, was very helpful in helping me understand what I was getting into and what needed to be done, even though I knew nothing about roofing.

Showed up with the insurance adjuster. Roof went on in one day. Cleaned up area

It was a great experience, they were very professional, and I highly recommend them.

Crew deficiencies and inability to communicate prevent a better mark. They were not ready to deal with gutters!

Everybody with Best Choice is knowledgeable, honest, and 1st class. Their installation employees (Jenni Decoff, Duke and his entire installation crew) are the best I have ever seen. They clean up everything as if they had never been there and do perfect installation work. They show up on time, work very hard, and get the job done quickly with perfect communication. Avery Morgan and the entire sales team are honest, knowledgeable , with perfect communication and follow up.

Everything from start to finish.

They were friendly and efficient, and the installers were respectful. They were expedient in time, and the job was done in a day. I was super impressed. The quality is wonderful.

Best Choice Roofing was quick, professional, and efficient. They got the job done!

I was consistently told information that was untrue for them to save money or avoid fulfilling the promised verbal agreement I had when agreeing to work with them. Everyone was lying.

My representative assisted us very well, guiding us through the process with our insurance claim. He was very professional and always available if we had questions.

I liked the people. Everyone was nice and professional. My only complaint was that in the initial pre-signing of the contract, I was told that I would receive $300 back after the project (for reasons I can't remember). Instead I got a phone call asking me for over $300 after completion. When I inquired as to the reason since I'd paid all of the out-of-pocket expenses already, I was told, yes, this is likely a mistake. I received a call back stating that the good news was I'd be receiving $146 back but not the rest because Matthew had told me incorrect information at that initial pre-signing. Matthew was good enough to send to open another location (he'd told me he was leaving the area at the contract signing to open a new location down south) but he didn't know enough to give me the correct information? In my opinion, they should've stuck with what I was told at the contract signing.Then I was forced to call repeatedly even to get that reduced amount. Something about corporate having signed it but not mailed it. This went on for a couple of months before I finally got it in the mail.

Evan Conway came out right away and started the process to help us with our new roof after hurricane damage