The professional work from all the employees and in timely manner and the neatness of the roofers
Only took one day to complete our roof and it looks awesome! The sales team was amazing too.
Professional,quick and total cleanup plus e. Ellen's follow-up.
I found way too many roofing nails in my driveway post install. I do not believe they used the magnet to clean up.
Very nice to work with. Clean respectful
The sales reps were very personable and knowledgeable.
I was promised to have eave boards replaced but they weren’t! They left nails all over the place! They subcontracted a company that was very unprofessional! They had to come back and pound down nails, but didn’t do a good job!!
Top quality workmanship and all workers were very courteous and professional.
Constant communication about the process, what to expect, and who to contact with any questions.
The roof looks great I actually marvel at the workmanship
Total process from start to finish was outstanding.
Kept working past dark, only stopped when my neighbor came out & yelled at them for the noise. Started the job at 4:30 pm which didn't allow enough daylight to hours to complete job.
I would highly recommend BCR to anyone. My whole experience with getting my new roof istalled was pretty much stress free with the help from Billy Martindale. He explained everything to me in great detailed and helped me everystep of the way. Fantastic experience from beginning to end.
What i would tell people is to get quotes from other companies.
Failed city inspection
No workers that worked on the roof spoke English. Was told they would work with our insurance company to get them to help pay for more and never heard a word from either.
You stole my expensive wind vain from off my garage and many other items.arroga t
Did awesome Job
These guys showed up out of the blue & did exactly what they promised from the day we met. I was kept informed during the entire process and the day of the install, the crew was thorough, efficient, and did everything in half the expected time. There were zero surprises. All of my questions were answered thoroughly and the team was polite and personable. I highly recommend getting your roof project done by Best Choice. They simply are the best choice.
Worst company I have ever done business with. Problem after problem after problem. We are nearly a year later and still have unresolved issues.
Be more specific regarding extra materials.
The roof is not like correctly. It is wavy water froze between the shingles. It looks like they laid the shingles wearing a set of cleats is not light flat. It was a bad installment and I would not recommend you to no one. I’ll try to get things fixed here with new people Now I’m tired of it. I’m just gonna post everything that you’ve done.
BCR's diligent follow up with the insurance claim, clear response to questions about the contract, but during reroof made significant error in locating roof vent. I discovered the problem 13 months later, BCR then sent repairman out twice to fix (first time repair was made using incorrect vent claiming not available, second time I went and bought vent in order to leave repairman out of the purchase).
Best Choice Roofing and Home Improvement Inc - Athens, GA was very helpful from beginning to the end.
I'm currently on disability insurance and they made it easy. They helped with insurance; they filed the claim and inspected my house. They helped me through the whole process, I'm really happy.
Best Choice Roofing and Home Improvement Inc - Fredericksburg, VA were on time, the estimate was accurate, and the quality of workmanship was excellent. I am very pleased with the work they have done.
Best Choice Roofing & Home Improvement Inc claimed they were going to come back and redo some of the shingles that are not lying flat, but they have not come back to do anything since April.
On time, good workmanship no
,
Still awaiting our 50 year guarantee we purchased at the time we paid for the roof. Your office was to receive & print off & bring it to us.
The roof looks great and i love the color,I also loved the efficient work the workers have done and for the price you can't beat it.
I was happy with my Sales Rep until he quit. Then I didn’t have anyone to help me when the roof was out on. No one that put the roof on knew English. They wasted so many shingles. I know I picked up at least one pack worth of shingles that went to waste. That was just the backyard. One of their workers dropped or stepped on my patio cover in the backyard and we now have a leak. It was very frustrating because no one seemed to want to fix the problem other than putting Sealant in it. And of course my husband couldn’t explain to the worker why not because he couldn’t speak English. So, no I wouldn’t recommend them to anyone I know because of all the trouble I had with them. There were other problems but I got fed up with all the run around. They were more focused on getting that $$$ than the quality of their work
Efficient, friendly, professional
I liked Brenn Hunter. She was very informative and answered/explained everything I asked or needed to know.
Did not get other estimates but felt cost was too much. Most people would want to pay less for a roofing job, so I would not recommend for that reason. Otherwise, They did a good job.
I would definitely recommend BCR for roofing anytime! They did an excellent professional job and were very courteous from start to finish.
I had the worst experience with Best Choice Roofing & Home Improvement Inc. They are the worst company I've ever used.
Would recommend. Good quality install.
The were on time and did a good job
They were very professional and really care about the job!
Workers hit the ground running. They knew exactly what they had to do and they went to work right away and stayed at it until the job was done. Excellent team and excellent teamwork.
The communication from the production team was very poor. It was really hard to get answers about what was happening with our roof as the workers were working on it. There was not anyone we could work with on site that spoke English, which was really challenging. There was also a clear disagreement between the solutionist, whom we had met with and specked out the project and what it would entail, including redecking the entire rook, and the production team and what they thought should be done for our situation. The project did not go as planned right from the start. We got a lot of run around and excuses as for why they were not following the plan as we had agreed to at the beginning.
The Best Choice personnel couldn't have made the whole process easier for us. Everyone we had any dealings with were so happy to assist us and got everything rolling as fast as possible. Our roof looks great, and we were especially impressed with their thorough clean-up. Nathan was always willing to talk with us and answer our questions. Great experience all around.
I had some warranty work that needed to be done with the roof, and all of the damages have not been completed.
I loved everything about this roofing co
I received a quote from Erie roofing and they were gonna charge me 2x the amount that BCR quited
Hard to communicate with. Felt pressured to have work done ASAP. I did not feel I had anyone I could talk to about my concerns that would follow thru.
Sales team were knowledgeable and very helpful
Best Choice Roofing & Home Improvement Inc - Charleston, SC was fair on their price. They came in and got the job done in a quick manner. I did have some issues, but they resolved them quickly. So all in all, they did good.
I was satisfied with the work. They were courteous and professional.
They did a fantastic job.
They were great!