I was satisfied.
I thought it was not a very good job.
Knowledgeable about roofing materials. The installation was fast and thorough.
Over priced
Yes to my friends of family!!
Being our first time to do a home repair that involves our insurance company, this company helped us in any way possible. They worked with us professionaly.
They did a great job on the roof itself, but did a poor job of considering my plants. They destroyed some of them. I asked them to push the materials off the side since there are no plants or roses on the side. They pushed off the back and front. I asked them to please push it off to the side. It destroyed my 8 foot elephant ears and broke some branches on my rose brushes in the front. I was not happy. When the guy came out that I signed the contract with, I discussed it with him. I discussed it with the person in charge of the crew. I attempted to discuss it with the crew, but they were all Hispanic and no one knew what I was saying. The roof looks great, but I was very upset with my yard. I am hoping the elephant ears will come back in the spring. I made one of them come down and crawl through the stems and pick up the shingles and black paper. Furthermore, I asked three different people to protect the plants and roses. This is an issue they need to address.
Best Choice Roofing & Home Improvement provided great customer service. It was great quality and it was done quickly.
I think they did an excellent job and cleaned up well. The sales manager tricked me into signing. I wanted an estimate, and it is a lot of money. He said if you put your signature here, it would be the figure we agreed to. If you initial, and you want to cancel, there are thousands of dollars of fees and penalties. I went with them because I didn't want to pay the fees. I read that it was three or four days to cancel, but I didn't receive the hard copy until five days later. It was very close, and he probably sent something electronically, but it is hard to read on my phone. I feel I was tricked, and I just wanted an estimate. I found another company that uses Owens Corning for $7,000 less, and I would have preferred not to have to use my retirement money, and I am not rich. I saved money, and I did need a new roof. He physically installed the roof and did an excellent job, and I was very pleased. Also, it said on the contract if they leave something behind, I need to tell them, or I will be charged for it. They left duffle bags, and I called, and I found it interesting that if they leave something behind, I will be charged. They did come, and they did pick it up. I found that interesting, to see if I would be honest, and it was weird that they did leave something behind. They also tried to charge me more for the boards. The prices allotted for three or four pieces if they needed extra for the roof. He said it would be $75 for each board, and it would be $300 more. I am confused, because you agreed upon that price, and it went past what I would have paid. He said that they will exchange it for the ones we need. They did not charge me more, but they tried.
I have recommended Best Choice Roofing to a friend of mine.
Best Choice Roofing was good and trustworthy.
I would recommend them because they were extremely punctual, accommodating, and the quality of the work was awesome. The lady at the front desk went above and beyond after the completion of the work because I requested the warranty and she physically brought it to my door. Things like that in this day and time, going above and beyond like that, I don't see it much and I really appreciated that.
The two gentlemen that came out to look at our roof couldn't have been better. They were very professional and courteous.
Best Choice Roofing & Home Improvement did quality work.
I would recommend them to a friend because they came and did the job, and did what they said they'd do. My roof isn't leaking.
The job itself was fine, but I cannot separate the job from the office, so I have no comment.
I would recommend them to a friend because they did a great job. The crew that worked on it were efficient, getting it done in about a day, and cleaned up really well. They got all the stuff out of the way. It took me a little longer to get the pay on it because it took me awhile to get them to understand I don't have an email address, so I had them send it to my daughter and my daughter couldn't forward it to them, for some reason.
They have quality service at reasonable prices.
Your employees are quite honest and respectful. I find that pleasant.
They were very professional, very quick at getting the job finished, and kind.
Overall, yes, I would recommend
We had contact with3-4 people regarding this about payment very confusing.
From the reference that I got to call them to the first phone call all the way through to the completion of the roof and the inspection afterwards has been all fantastic. A great experience.
We did have to call them back one time to smooth out the buckles in the original roof. It is now fine.
Since I know nothing about reroofing a home, but my salesman (Nick Shepherd) explained exactly what my choices were along with his recommendations for my consideration.