Sales team indicated re-enforcing AC unit on sagging roof area, even if a crane was needed. Work team not told and indicated crane not possible. In the end we agreed on a work around -- but poor communication and over promise not appreciated.

Nani was great at getting my claim approved for my new roof. There was no hassle and didn’t expect the process to be so smooth. The roof looks great and hopefully it’ll last 20 years 😊 I definitely recommend this company.

Salesman very nice and knowledgeable and roof was done quickly, roofers were nice and cleaned up great!!

From start to finish they explained everything well and did a wonderful job replacing our roof!

The company was awesome. They were transparent. The process was pain-free with no hassle. They communicated very well.

There are some items that are going on that I am not satisfied with. I told the young guy that came to pick up the check that here are shingles that are sticking up that he said would go down with the heat, and they haven't.

They did not follow up on anything they said they were going to.

They took really good care of me.

Everybody that helped, and that I dealt with, is awesome. They all did a great job.

They cannot do anything to make things right. My price was overcharged, when asked for a breakdown of what I was being charged for, I never received it. They said they could not provide me an itemized receipt for my roof to explain why it cost over $21,000.

They did not do what they said they were going to do, ever.

They were very indirect about when people were going to show up to do my roof. I would have liked to know when they were coming.

It was not a good deal and they overcharged me for what they did.

My experience was good, they did a good job and everything looks good. I have no complaints.

The construction part of my experience was fine, but dealing with the office was a bit of a hassle. When we set everything up, the supervisor I worked with told me the office would be in contact with me within 48 hours to schedule my roofing installation. When I called the office after a few days, the women got a bit of an attitude with me when I was just doing what the guy told me to do. The day before my scheduled installation, I received a call and was told I owed $1600 that I already paid. The women said I still owed a deductible, and I had a receipt for my payment. They got it mixed up, and she called me back and told me that it was unnecessary to make any more payments.

Kept me informed about start times, showed up when they said they would.

They cleaned-up fast and put the roof up fast.

They were fast. It looks like they did pretty good work. There were a couple of things that could have been trimmed up and done better. Overall, they were fast, friendly, neat, and clean, but some nails were left behind. Looking at the tools they use versus our tools, I can see why nails were left in the yard.

Overall, from start to finish, I had a good experience.

The contract specified that it would include the metal aluminum facia, and they painted it because it was cheaper to do it that way.

I thought they were a little over priced.

Best Choice took care of all requirements for roof replacement from initial contact with us, then with the insurance company and followed it through to completion. Throughout the process they went above and beyond to make sure we were comfortable with all actions required.

They did a good job, good service, good team work and the salesman Jarrod was great. He took care of me and I want to give him a shoutout.

They came out here in one day and kicked their socks off! My roof was rough, but it is beautiful now.

Such an amazing job and very professionally done I really recommend them if you want a professional and clean job done