Shingles already coming unglued
We weren't informed about what they put on the roof.
Great service, delivered as promised.Laura was top notch and got the job done as promised!
There was quite a bit of delays in getting the work done because of the rain.
The woman whom came out was very nice and understanding. She was very friendly lady. If you had any questions she was there to answer it all.
I didn't even realize that my insurance would cover the cost of the damage to my roof. Ethan made the process easy and we only had to pay the deductible.
Scott Brooks, the person that came out and did the roof, we were really pleased. He only had to come out once to fix it and we had contacted another company, they came out four times with no result, but Scott fixed it the first time he was here.
I would say that the job was done quickly and professionally.
Excellent service as described, it was fast, and the roof looks great.
They did a good job on the roof.
It was the worst experience of my life. I payed cash and told them there was no price limit. It took 4 months to complete and it's not even fully completed. There was damage to roof when they first came. I called to have it repaired and they opted not to fix the shingles. I told them they needed to replace all decking, no matter of cost and still neglected to fix it. They tore the fence down around the property and propped things and did not fix fence. If anyone asks about Best Choice Roofing I will never recommend them and will black list them on every site, if given the opportunity.
I'm glad I met the sales representative.
They came and participated in giving me a new roof and I was quite happy.
Best Choice Roofing gave me a quote for a full roof and decking replacement, but they misquoted the materials that would be needed and charged me an extra 30%. They screwed up the decking material quote and I was not told about the shortage until after the roof was off. I had no choice but to pay the new price.
I am likely to recommend Best Choice Roofing because the quality was good and they did a fine job. However, I was told that everything would be cleaned up afterwards. Yet, I'm still picking up nails, shingles, and plastic from my mulch months later which is the only thing I would say that was negative. Everything else was fine, they were very fast and did a good job. They just didn't clean up to the quality I would've liked.
I loved how they weren't pushy. They took care of all of the paperwork for the insurance company.
They did an excellent job. They cleaned up well. If I needed a roof again, I would definitely let them do it for me.
I am very pleased with Best Choice Roofing.
BCR was amazing. They were prompt and completed the job in the time indicated. My husband and I were even more pleased with the yard cleanup after the job was done: there was an initial cleanup, another couple came by to cleanup the yard, then an older gentleman came by to check on the couple’s work, the gentleman immediately phoned someone concerning the cleanup, and a couple came a final time to finish cleaning the yard. They were so meticulous. I would definitely recommend BCR to my friends and family.
My ceiling broke and Best Choice Roofing refused to fix it.
The clean up was very poor. As a result, my son got injured from left over nails
I am likely to recommend Best Choice Roofing because they did a great job.
They were very polite and fast!
They were vey professional, and they finished the job in a reasonable time.
BCR did not complete all the work that was agreed upon, charged for line items which they shouldn’t have and has failed to contact me to resolve the pending issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Best Choice Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys