They were a delight to work with.
They are very responsive.
Great communication with Joe
Bema Restoration was awesome.
Bema Restoration had exceptional customer service. They were extremely knowledgeable and easy to work with.
The customer care In not rushing anything, or being pushy while maintaining flexibility while I was processing so much set Bema Construction atop the field. The professionalism, knowledge, and kindness of each person I interacted with relieved the stressors of trying to take care of multiple affairs. Communication was concise and streamlined everything.
Recognized Excellence - Regular Army Veteran here, and I believe in the "1 TEAM 1 FIGHT" motto; everyone that had a hand in completing the project was exceptional.
BEMA performed outstanding in all components of interior clean up and restoration. Although I was not on location, Project Manager communicated directly with me throughout the project.
Bema Restoration is proficient, but they did miss some details.
They were friendly and helpful.
On time and work done in a timely manner to perfection.
The guys were very polite, communicated very well, punctual and helped me out.
Very professional
The guys got out here quick. There were no scheduling issues. They were very accommodating with the schedule.
They did a fantastic job and were really flexible with timeline due to my work schedule and got the job done quickly as possible.
Should an event like this happen again, I would hope that USAA selects Bema Restoration to resolve my problems. I think they will select Bema Restoration because this is the second time they have had Bema Restoration come to do repairs for me.
Excellent customer service!! Estimated bid visit was timely and very fair; they showed on time to do the work; did a fantastic job, and followed up to make sure I was happy. I would really recommend BEMA to all I know.
We were impressed by how smooth the process was. We were very satisfied with the work and the workers
Every time I have been in trouble at The Gallery or at home - Bema has mitigated the problem immediately and then
fixed the problem in good time.
Professional, high quality work, and done in a timely manner.
The contractor that contacted us from the company was phenomenal.
It is hard to rate. If you are talking contractor and not the subcontractor. The company themselves, they were cool. I only talked to one person. I would work with them again if they are talking about just the company.
They were easy to work with.
They handled every aspect of the remediation professionally, paid attention to detail, and ensured that I was satisfied.
Bema Restoration did very good, but they have a lot of people working with them simultaneously. I believe that's why it took them a little longer to complete the project.
Great job in all aspects. Timely and doe properly. Can't get any better.
Bema Construction was a God send to us. We had a house fire and the way Bema handled everything in a very tough situation gave us security, comfort, assurance, and respect. There weren’t any surprises with Bema, what they quoted and all the services they offered were what we got, no hidden anything.
I am likely to recommend Bema Restoration to a friend because it's hard to find consistent work in Alaska, and they really stepped up and did a great job.
Overall the care and effort put into our project was exceptional. Highly recommend BEMA
The work quality was great and the project manager was easy to work with.
Bema Restoration was very professional, understanding of my loss, and willing to accommodate my needs.
They did quality work, one day, pehnomenal
They came out quickly and did what they were supposed to do. They got the floor dried, and I am satisfied.
Joe has been a customer first mitigator in showing that he leaves job sites in a clean and safe fashion. Also, I have found that other mitigators tend to try to add work to the scope, but Joe is honest and only does what needs to be done based on his knowledge and expertise. Mining for work is not something that Joe does.
Completed the restoration work timely and on budget after previous contractor abandoned the job.
Everyone we worked with was professional kind and honest. They were all awesome!!!
I have already recommended Bema Restoration two or three times.
They were all very friendly.
Bema Restoration provides great work and excellent customer service.
I would gladly recommend Bema to a friend. However, Bema is located in Wasilla, 60+ miles from Anchorage. They took on my project on the recommendation of a friend, for which I am extremely grateful, even though I am outside their normal work area. I would not hesitate to recommend the to friends who live in "the Valley," Bema's preferred work area.
I tell everyone how great BEMA did in all aspects of the work/project on our burned house.
BEMA was great to work with, I plan on using them in the future and calling no other company. Joe was my main contact, he is outstanding, professional, and they do a great job of staying in touch and reporting status.
Fast and thorough.
They are responsive and fulfilled all the requirements of the job.
very professional, friendly, informative and timely.
Melanie and the crew were excellent to work with! They were timely and communicative.
Melanie and her crew are just great people to work with - when they say they will do something - they do it and in a timely
fashion. We enjoyed working with each and everyone of the Bema family.
Satisfied with performance and end result. Would recommend as a contractor. Helped me during a time of need and it was greatly appreciated.
They were great.
I had some damage in November and had to search for a company to fix the water damage. After a few months, my insurance company called and asked if I would work with Bema Restoration. My experience with them was so much better than working with someone I found on my own. The difference is night and day. I am extremely happy with how they came in and took over the whole process. They took care of everything for me and made it as pleasant as could be under the circumstances. I was extremely happy.
Furnace quit and house froze up while I was out of state. BEMA responded at 6:00 a.m. on a Sunday, and took care of everything. All work was done when promised, and to my complete satisfaction. As an added bonus, their established relationship with my homeowner's insurance company made the claims process painless.