When you first see Belfor, you think they handle everything. They are just the money collector, and they sub out everything. When I had an issue, they said it was another company.
Belfor - Reno was super responsive to my calls and texts and emails. When there's water damage you want someone there mitigating the water damage ASAP. I'm so appreciative for Belfor's prompt response and action in working on my condo.
After another huge contractor in town dumped my flooded kitchen after 7 months.. Belfor stepped in and had it done in 3 months. Entire kitchen flooded. the other company left me with lies, distrust, more damage, and plywood. The only thing they left in tact was the fridge. All the guys were polite, respectful, on time. Nothing is ever perfect in these cases..but they come damn close. Especially as I was facing surgeries and had limited movement.
Joe communicated with me and was very professional. The office staff was very helpful. It was a positive experience, and I was pleased with the service.
I used Belfor because that's who my insurance company sent out to give a repair estimate on a water damage claim. The repairs took over a year to complete! To Belfor's credit, they used some vendors that I would be happy to use again. I never had the feeling that Belfor valued me as a customer; I was just a job that they could get to as was convenient for them.
They were great.
It was great service and I am completely satisfied.
They did a great overall job with the repairs.
Belfor switched project managers on us in the middle of the project. We didn't know that was happening. Even before that, there wasn't good communication between us and the project management team. There were some good workers. The fact that we were not kept informed was somewhat of a problem.
My husband and I were very satisfied with the work that was completed. It took us a while to get the kitchen remodeled, but that was because our first contractor quit on us. Belfor worked with the insurance company. Our insurance company got us Belfor and it eventually got finished. The work that was done was to our satisfaction. It was done very well. We worked with one particular gentleman in all the cases. He went out of his way to make sure that we were satisfied. My husband and I appreciated that. That is why I am giving them a 4 out of 4-star rating.
Raydean did well on the restoration portion (probably a 4 in ranking) Alex in the rebuild has been less than satisfactory. He doesn't return phone calls and doesn't keep promises. Have called the office previously and will do today trying to get follow up
It took an excessive amount of time to complete the job.
Bad communication with us and at times it seemed we were told misinformation on purpose It took 5 months to complete a very small cabinet repair
Customer service was the worst I have ever experienced. Company they hired to do the work left a huge mess behind.
The estimator, Sean, is really great to work with. Everybody is super nice.
We were referred to Belfor on behalf on our insurance, we had no issues whatsoever. Everyone communicated effectively and there was no delay in work. Thank you Belfor!
Belfor was too notch!! Immediate response, knowledgeable workers, and we felt like what happened at our home mattered to the team at Belfor!!
Inspite with all the delays, BELFOR head staff, managers, crew members, and all staff was very accommodating to all our needs, questions, concerns, etc.
It was bad timing and took longer than they anticipated due to the availability of help. They were all very courteous and polite. I am very satisfied with the work that was done.
I am very happy with. They were all professional, well-mannered and punctual.
Belfor - Fresno is responsive and fast despite delays from the city.
Belfor - St. Louis was so efficient, very trustworthy, and very kind and professional.
It almost took a year to get everything done.
We had a project with Belfor that lasted 2 yrs and I know some of the delays were with covid but Belfor had multiple chances to make things right and they missed on every opportunity. We had multiple job foreman and mistake after mistake all of which put our house in disarray. Sorry but with that said I cannot recommend Belfor for any project
I would highly recommend Belfor to anyone. I felt completely comfortable with the crew. They were dedicated, fantastic, and did everything on time.