We are very happy with their work and the time they spent here.

The rating is based on the lack of communication and not knowing what was going on. We had four different instances when the house sat there for a week to a week and a half with nobody working. I didn't mind that it sat there not being worked on because I understand the nature of the business, but it would have eased the feelings between us and Belfor had someone picked up the phone and told me.

They were very professional and did excellent work in a timely manner.

They were terrific. I would recommend them.

They are okay, but they didn't get in touch with us as often as they should have to let us know what was going on.

I had a flooding issue in my condo. They made it a smooth process and always kept me informed of any changes. The communication was great.

They ended up doing good quality work. We had a couple of hiccups in the beginning, but they cleared that up. They did their best to come through on what they offered and what we agreed upon. I feel like they made good on their work, and did good quality work. I am happy with it.

Ultimately, the job was finished to our satisfaction. However, it took many months to complete. We had to call them back to complete things they had missed but they always came back quickly and completed the things we asked.

I would highly recommend them. I was notified before the arrival of the time they would arrive. They were prompt, on time, courteous, and took the necessary precautions to protect my property. They explained what they were going to do and why they were going to do it, cleaned up after themselves, answered all of my questions, examined everything they did when they were done, and had no faults in anything they had done.

The situation with the insurance company was tough. They hung in with me. They completed the repairs extremely well.

It was atrocious.

My experience with Belfor Property Restoration could only have been worse if they had burned my home down. They took 1.5 years to rebuild a master bathroom, attempted to (in my opinion) overcharge me for materials, provided bad craftsmanship, and generally disrespected me and my home.

The end result is excellent, but the bureaucratic process between my insurance company, Belfor, a third-party estimator and a sub-contractor who actually performed the work was cumbersome. It took three months to begin work, and two weeks to complete the job.

Very happy with finished product!!

I don't live there, I rent the house. They used the electricity for the people that live there. They wanted me to pay for the electricity because the company used their machines in the house. It had to come out of my pocket. They should bring their own power supplies. I think it has a lot to do with the insurance. They used the excuse that I wasn't living there, but they knew it was a rental house. The law in California is if you rent a house, the tenant has to pay for the electricity, water, and trash collection.

They were professional, very courteous, and a pleasure to work with.

I initiated with them in January to get my roof repaired. It wasn't repaired until July. I had to chase them by calling and calling to get someone to look at my roof. When they finally contacted me, I was informed by the project manager that their company was going through a change. Everything was up in arms and things were not being done. Everything was being backlogged. I can give them an out because they had this big change. That information wasn't given to me until the start of the roof repair, which was 6 months later. In the meant time, I didn't know the status or when it would start. It was really rough. It was the worst experience, and I wasn't satisfied. Once they did the work, it was excellent. The project manager was exceptional. Everything before that, caused me a lot of stress. They had to come put tarps on my roof. It was just a mess.

Definitely will use Belfor again if needed!

It took almost three years for my siding to be fixed after damage from a storm. When they finally showed up to work on it, they did a partial under layer, there were nails and their personal trash all over my yard. Then after about 6 weeks of my house sitting exposed, the under layer was falling off, once again leaving the wood to be exposed. After that was re-done and siding went up, siding came down in numerous areas. And I again had to wait for them to come finish it. They then proceeded to tell me that I owed them $3000. Absolutely worthless of a company.

They are the worst construction company I have ever dealt with.

Stay away! They will do more damage than you already have. They are awful communicators and liars.

When you first see Belfor, you think they handle everything. They are just the money collector, and they sub out everything. When I had an issue, they said it was another company.

BELFOR was assigned by my insurance co, and responded promptly after a tree fell on my house during a rain storm. They packed up the house and moved it out if the house. They sealed off the kitchen as a zip room as it didn't need any repair. My question is ,why seal off the room and then pack up everything in all the drawers and cabinets, even the pantry cabinet. I got the impression that more boxes packed, more money paid. They left everything clean and were very prompt on the job. The job is not yet complete.

Belfor - Reno was super responsive to my calls and texts and emails. When there's water damage you want someone there mitigating the water damage ASAP. I'm so appreciative for Belfor's prompt response and action in working on my condo.

After another huge contractor in town dumped my flooded kitchen after 7 months.. Belfor stepped in and had it done in 3 months. Entire kitchen flooded. the other company left me with lies, distrust, more damage, and plywood. The only thing they left in tact was the fridge. All the guys were polite, respectful, on time. Nothing is ever perfect in these cases..but they come damn close. Especially as I was facing surgeries and had limited movement.