I give it a 4 instead of a 5 because of the extremely long delays in getting service and product delivery in the last year. I try to be understanding because of the country's supply chain issues, but also wonder if there is not a big turnover at Bee Window, making it a labor problem instead of a supply chain issue.
Love the Quality of my windows and how fast the installation was.
Despite some supply issues, they stuck to their promise of making the customer happy. They pursued that until we were satisfied.
Excellent work and crafting
Bee Window Inc. was great!! They turned our boring screen porch into a fabulous 3-season room! We love it!!
Consistent communication throughout process. Timely follow up to replace screen missing from shipment. Quality workmanship.
Poor customer service
The ads say guaranteed for life, but they don’t mention the ridiculously expensive service charge to replace the defective ones. I won’t recommend them to anyone, but gave it 3 stars due to the quality of the ones that aren’t defective.
the installers arrived on time. They were very efficient in their work. kept the area clean and picked up all debris from the installation. left the area clean and left me with clean windows. to re hang drapes and blinds.
The installer really did a good job with our shower.
Quick and exceptional work. Just make sure everyone knows what they are getting.
I would not like to leave a public comment.
THe install crew was polite, respectful of my carpeting and wood work. They even moved some furniture that needed to be rearranged in order for them to reach the window. I told them to let us know when it needed to be moved, but they did it themselves. They cleaned everything. They tried very hard to not walk over the flowers, even though there were some that were in their way.
always keep us informed on timing from sale to finished product
Great job done by both workers. On time, worked together to get the job done. Cleaned up as they did the job. Also great products to choose from.
Just took a long time to get things done. It took about a year from the time we scheduled to the finish product.
Excellent installation. Excellent customer service. Very professional.
They were very professional and did an excellent job.
You guys even hung my curtains back. That was an extra thing that made it nice. They were nice and pleasant to have around. They did their job.
They don't communicate very well.
I did not like some of the things that Bee Window did. They measured for the windows and then ordered it smaller to be sure that it would fit. If they would have measured correctly and made the windows larger, we would not have lost that visibility.
They provide very high-quality products, fair pricing, and installation support thereafter.
Everything was great. They did an excellent job.
Good product and excellent installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bee Window, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys