They were very good, professional, and did what they had to do. I am hoping for the best when a storm comes through that the roof stays on!
We are so impressed with the products installed and the people we worked with. From our first phone call to the final departure of the last supervisor, we were treated like family. Not many companies will even try to do that.
Batter bee did a wonderful job. They communicated well and were very timely. They tried to move up our install date, but we were actually moving that day; so we had to keep our first appointment. They did a great job of cleanup and didn’t make any mess on our property. Would definitely recommend!
They were on time, did quality work, and cleaned up well. They communicated with me well and after the roof was completed, the project manager walked around with me to ensure that I was satisfied.
We would absolutely recommend Batterbee Roofing to any of our friends and neighbors who are looking to have work done on their roof.
Batterbee has excellent workmanship, product, service, staff, and are nice people to work with.
I am very satisfied with my whole team, they did a great job.
Research indicated that Batterbee was a top notch roofing company and could be counted on to do an excellent job using quality materials. They met all my expectations and we are very pleased with the new roof. Company staff went out of their way to keep me informed about scheduling and the work to be performed. The crew was great to work with. No issues or problems encountered. A very smooth process.
Lack of inter-office communication. I felt lost iNot installed when it was supposed to be done. I felt my job got lost in the cracks due to poor communication between sales and office staff. I had to keep calling to eventually get a new roof on.
Batterbee showed professional project management, experience and quality workmanship as well as true customer service.
Professional, knowledgable,and efficient I would hire them again knowing how well they do business and conduct themselves in a professional manner. I have already recommended Batterbee to a friend.
Batterbee Roofing, Inc. was very professional and did the job better than they had to! I would recommend them to my family and friends.
I have already recommended them to a friend!
What can I say, they were here on time, roof looks great & they cleaned the site and as they were as professional as can be. Great job, thank you very muchJoyce Moote
Everything and everyone was very professional from the salesman to the workers to the office staff.
I was very happy with everything they did. I have told many people about how happy I am'
great company, great attention to detail, and great supervision all through the install.
I hope that some one will call me back from Batterbee Roofing and take care of the problem I have had. The company has told me that they have been up and running during the whole virus. The virus is not the issue. I would like for them to take care of what they promised to follow through on. I have lost faith. The man who sold me the contract did not put down that it would be covered by insurance. I had to call my insurance and work it all out. He told me that he pushed the wrong button on the computer. I have lost a lack of respect and integrity. People walk in and make promises but do not follow through. I am not happy because of the situation with my pavers has not been taken care of.
I would hire them again!
Batterbee Roofing, Inc., met, or exceeded, our expectations from sales estimate to job completion. Very professional in all aspects.
This was a good experience. Courteous, informative, not pushy, listened to you, answered your questions. The work was done quickly and professionally. Absolutely, positively no hesitation to recommend them to anyone. Thanks Batterbee..
The video of our old roof with explanation how it would look afterwards and the presentation of materials that would be used was very professionally done. The project manager listened and answered questions, and the work crew was self-sufficient. Overall a great experience; and the roof looks great.
I thought Batterbee Roofing was very fast efficient and incredibly professional. Kyle and Manny were fantastic. They work really quickly and efficiently. Everyone was fantastic.
We had such a wonderful experince with them. We were very satisfied, a 4-star rating is not high enough. I would have given them 5's and 6's if I could have.
We are happy with the roof. They were very professional however the situation that we had where they had to come back should have been taken care of when they were originally here working. We pointed it out to them that this area was a big concern. We had three neighbors that were interested in them but now they are leery of letting them do the work. I feel they would still do a great job because they did come back and take care of the problem but it was something that shouldn't have happened.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Batterbee Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys