Unless they do something with the staff, they are going to get hurt.
They were excellent.
Some folks who came up the street were very impressed with my roof. Actually, my friend who had his roof done by you referrred me to you.
Batterbee Roofing provides excellent quality in its products, workmanship, and communication. They are the only roofing company in Central Florida that provides Owens Corning, "Total Protection Roofing System®."Every member of the Batterbee Roofing Company is extremely professional, knowledgeable, and competent to give the client the confidence that they made the proper choice with a winning team. Each team member arrived on time, from getting our estimate and quote to the final inspection.Emanuel and his team completed our roof in one day. They are extremely hard workers and do not waste any time. They actually surrounded our house with netting to protect lighting, windows, and plants. The driveway was covered with plywood and tarp. Every one of the workers is certified through Owens Corning.Having a roofing team that is certified through Owens Corning is the only way to be guaranteed a "Total Protection Roofing System with the "Sure Nail Technology."At the end of the day, they left us with a gorgeous roof. Yes, the roof is gorgeous. Our home is well protected from wind speeds up to 130 MPH, with a secondary water barrier. Owens Corning Designer shingles in the color Sand Dune. The roof meets and exceeds current Florida building code standards. We have a suburb warranty through Batterbee Roofing and Owens Corning.
Batterbee Roofing Company kept us informed of the progress of our forthcoming job from the moment our contract was signed. They were here on time and finished by late afternoon (our home is 1680 sq ft). Their team did cleanup in our yard as the roof was installed. I would definitely recommend Batterbee Roofing to anyone considering a new roof.
They took customer service and performance to a new level. They are outstanding!
Great job from Rhett as salesman, work crew, to follow up with Arron. Fine company. Have recommended your company to many of my neighbors.
They were very professional and good. I have had no issues so far.
We found the personnel at Batterbee Roofing to be excellent in communication, and technical knowledge of the product. They were very sensitive to our needs to keep the area clean, and the debris hauled away in a timely manner. We did pay more for the Owens Corning product. However, we are happy with the results. We would recommend Batterbee Roofing at any given point, and time.
I was very happy with the workmanship and the professional way they completed the work on time.
It was refreshing contracting with a professional roofing company. It was an easy discussion based on the professionalism with the team at the office, the onsite salesman, and the installation crew/project manager. I wanted to ensure that I did business a company that pulls a permit. The warranty on the product and on the workmanship, and the fact that Batterbee has been in business for so many years made them stand above the rest of the other companies.
They were very professional, honest, and delivered on time. I'm very satisfied, and we've recommended them to a number of friends.
Batterbee Roofing followed through effectively throughout the entire roof installation process. There was good communication leading up to the roof installation. The roofing crew appears to have done a good job and there were follow-up questions to ensure I was satisfied with the job.
They were professional all the way.
I believe that I have a quality roof from Batterbee and my install crew was fantastic, however they have some practices that are not only condoned but encouraged by their sales department that are definitely not consumer friendly. (That is the nicest way I can put it.) I would suggest that anyone doing business with them record the entire conversation with your salesman. Not that this would give you any recourse, but maybe just knowing they are being recorded would help. Among other things, my salesman literally lied to my face (twice) and it was not apparent until the roof was almost complete. Batterbee is a reputable company and there is no need for them to conduct business the way my salesman did. A blemish on the industry for sure.
Batterbee is a "5 Star" roofing company!
I am very disapointed that I was not able to get a few extra shingles for the future. Past experience I needed a few shingles and couldn't get any because they were discontinued also the company had gone out of business.
Very satisfied with the process Batterbee Roofing did from sales to actual products application and follow up.
I would never do business with a company that had bad bookkeeping. They made dealing with the insurance company and paying the bill a difficult task and showed no understanding, nor were they willing to come to an agreement. They were 7 months late in doing my job, and it took 2 months to receive any money from the insurance company. They put a lien on my home, and that was very upsetting when waiting for the insurance payment. They placed a lien on my home instead of giving me time to get the payment from the insurance company. They also added late fees each week they were not paid. They also said they normally ask for 20% down but never ask for it, but instead demanded full payment right at Christmas. They showed no willingness to let me get the insurance company to pay. I did not know they were going to put a lien on my house. The billing department was not customer-satisfying when trying to get a bill taken care of. The insurance company did agree to pay the bill, so that was not the issue. I would spend hours trying to get it resolved. The workmanship was adequate. They were just unprofessional, and the sales representative and billing department were unreasonable.
Everyone, and I do mean everyone at Batterbee is very helpful, pleasant, knowledgeable and just the best. Great job and thanks!
Very quality and professional. If there is problems for example bad plywood, they are honest about the problem. Not the cheapest around but I couldn't have asked for a better quality job. You get what you pay for!
We are very satisfied with the work that Batterbee did on our house. The roof is beautiful. It goes great with the color of our house. People stop by and say how nice our house looks, and they love the color of the roof. It’s nice having gutters on so the rain don’t pour off the top of the house as well. Everyone is so friendly; they kept us updated during the progress; they were very thorough making sure everything was precisely done from start to until way past the finish. Mike was very patient working with us. Manny and crew were awesome. We felt very comfortable from the get go that we had chosen a great place to work with. We will definitely recommend Batterbee to anyone who needs a new roof. They are more than a 5 star in our book. Thank you Batterbee for the great job you did on our roof. We are very satisfied with the work you did for us.
Professional and kept me informed on a regular basis
Outstanding salesperson presentation. I know why it was time to replace the shingles. Not just its age. Great crew & foreman. Didn’t leave until the job was completed & the area was safe & clean. I’ve received many compliments from my neighbors about our new roof.
They did a 5-star rating job, they did better than I thought they would.