Areas Of Satisfaction - Bath Planet met/exceeded my expectations with the installer because he did a great job. I wasn't here when it was installed, but my husband was. I came home, and it was finished which was really nice.
Clean - Yes Aaron did a fantastic job.
Communication - Yes
Quality Of Materials - Yes
Quality Of Workmanship - Very satisfied
Areas For Improvement - No need for improvement,everything was great.
Quality of workmanship.
Clean - Charlie spend tarps on my floors to keep clean and also prevent damage.
Recognized Excellence - Charlie the installer. Also bath Planet itself. We had gotten a couple of other quotes and Bath Planet are as reasonable as they come. Also the most truthful. .
Areas Of Satisfaction - Workmanship and price for the extremely good quality we received.
Additional Comments - Yes I would refer them. You couldn't go wrong.
Quality
From start to finish it was a professional job.
Clean - Aarón left everything clean every day. He put down drop clothes from the door to the bathrooms every morning and took them up every night. Also worked with the bathroom doors closed. There was no dirt or dust in any part of the house from the remodel.
Communication - Aarón would text if he was going to be 5 minutes late. The office staff is great and returns calls promptly.
Quality Of Materials - All materials are top notch, quality fixtures.
Quality Of Workmanship - Excellent work in every aspect.
Recognized Excellence - Aarón. Joey. All who answered the phone or called.
Areas For Improvement - I can’t think of anything that could be improved.
Was on time to finish work
Clean - Very professional
Communication - Yes tjeu
I love my new shower, beautiful, soft water flowing down on yourself, great craftsmanship!! I would recommend Bath Planet to everyone!
Clean - Charles did an excellent job of work and cleanliness. Left my house clean.!!
Communication - we communicated back-and-forth for my liking and their appointment schedule with me. Very wonderful job!!
Quality Of Materials - Yes, I love the material and easy to clean!!
Quality Of Workmanship - Couldn’t have ask for a better job of workmanship!! Appreciate the work!!
Areas For Improvement - I haven’t found anything that would fall short f my expectations!
Areas Of Satisfaction - I really like the teak set that folds down and up, very handy. Love the shower head too!
Sales Knowledge - Yes, he did a good job asking me questions on what I wanted. He explained the whole process too!!
Additional Comments - I don’t think so, they are very good at the jobs they set out to do!!
Worker was punctual and protected path to master bath with tarps. Completed work as requested. Very pleasant to work with.
Recognized Excellence - Our installer was very good.
Additional Comments - This was our second project with Bath Planet and we are very pleased with their work
Everyone was friendly and polite. My questions were answered fully. I'm so glad I chose bath planet.
Clean - The installer Daniel put down cloths from the front door to the bathroom. He swept up and picked up his tools every day before leaving.
Communication - Very well.
Quality Of Materials - I happy with how my shower looks.
Quality Of Workmanship - The workmanship is very good.
Recognized Excellence - Everyone I dealt with.
Areas For Improvement - None
Areas Of Satisfaction - Quality of shower.
Sales Knowledge - Joey was great. Knowledgeable and patient answering my many questions.
Additional Comments - I had a tub to walk in shower conversion and now I can safely shower. I wish I'd had it sooner.
I already have. Would definitely use them again!
Areas Of Satisfaction - The whole process was done professionally and with care. He got it done in 2 days and I absolutely love it!
Job well done. Professional and clean.
Recognized Excellence - Everyone I spoke to and installer where excellent.
Areas For Improvement - All very well done
Areas Of Satisfaction - It all was above expectations
Referral Program - Yes and have some people interested in seeing the job
Additional Comments - Job well done
The man that installed was so thorough and explained everything he was doing
Communication - Yes he made sure we understood
Quality Of Workmanship - He used his wisely and finished in 1 and 1/2 days
Areas For Improvement - They are perfect
Areas Of Satisfaction - Fast and effective
Additional Comments - I am glad we chose Bath planet
The job was started and completed without interruption.
Areas For Improvement - Nothing, all went according to plan.
Areas Of Satisfaction - Cleanness of the work area after the job.
Additional Comments - Everyone I delt with was very helpful .
Excellent work and communication
Communication - Excellent
Quality Of Materials - Excellent
Quality Of Workmanship - Excellent
Areas For Improvement - None
Areas Of Satisfaction - Completely satisfied
Couldn’t have expected such a professional worker stayed busy all the time he was here
Quality Of Workmanship - Above all expectations 👍
Recognized Excellence - Thank All of the people who helped me
Referral Program - Yes and I show everyone how it turned out
It was great! Charley is a great guy and great worker!
The efficiency of the installation
Clean - Everything was left very clean
Communication - They kept us informed about when the install would take place
Quality Of Materials - The materials used look very nice and seem to be easy to clean
Quality Of Workmanship - Brett did an excellent job on the installation,a very professional job, we appreciate it
Areas For Improvement - They did not fall short in any of our expectations
Areas Of Satisfaction - All areas more than exceeded our expections
Additional Comments - We were very impressed with your showroom in Yukon as we were able to see the different showers and options available this was very helpful in the process. Once again it was a great experience. Thank You everyone at Bathplanet for your help we appreciate it
Recognized Excellence - Quick and good work
Recognized Excellence - Daniel did an excellent job removing the old shower and installing the new one. He was efficient, communicative and pleasantly answeres all the questions I had.
Clean - Charlie was a perfectionist. Could not have been better.
Recognized Excellence - Both the salesman and Charlie were top notch. I felt their honesty. And they both said they worked for Bath Planet because of the honesty
Areas Of Satisfaction - Finished Product
We were very happy with the workmanship and the gentleman that did the work. He involved us every step of the way. He told us what would work and what wouldn't, and what he would do to fix problems. Not only that, but he was very informative.
Recognized Excellence - I would like to recognize the gentleman that did the work, Brett Burger. I could not have been happier with his work and people skills.
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - I was satisfied in all areas.
Additional Comments - We couldn't be happier with the workmanship, and the timeframe he did it in. Everything about the project was great.
Recognized Excellence - The gentleman that came to give me an estimate and the installation man were exceptionally in honesty, helpfulness and ability to furnish me a beautiful bathroom.
Areas For Improvement - None, in accomplishing my work, but I had to wait from April till the end of August for installation.
The quality of workmanship -out standing!
Quality Of Workmanship - Excellent!!!
Recognized Excellence - Brett is considerate, efficient, attentive to Detail, patient with questions and concerns He truely cares about his work and your expectations. He takes Great Pride in his work.
Additional Comments - Patience pays off
The guy that came to install was great he told us if he found mold it might take a little longer.he started the job on Wednesday and was finished by Friday.when he left he had dusted everything
Communication - He explained everythingand made sure we understood what he was doing
Recognized Excellence - Can't remember the guys name but he did an amazing job very friendly
Areas For Improvement - He didn't fall short anywhere
Areas Of Satisfaction - I love my shower couldn't ask for better
Sales Knowledge - Todd was great at explaining everything
Referral Program - Yes and I am talking to a lot of people trying to get someone to get their bathroom done by Bath Planet
Additional Comments - I will be showing it off and telling people what a great deal we got
Quick turnaround and very friendly and professional.
Recognized Excellence - Carol was absolutely amazing. She listened to my family’s needs and was able to get the job started early, which helped us tremendously. Brett was super friendly and very quick yet still kept the space clean. My family can’t thank you enough for all that you did!
Quality Of Workmanship - Always very happy with Aaron’s work. He is patient, flexible, answers all questions, and does a great job.
I would recommend this company and especially my installer, Doug for many more jobs!
Recognized Excellence - My installer, Doug was great! I would recommend him for many more jobs. He was prompt, courteous, cleaned up his mess, great with communication and very easy to work with. He was a joy to work with!!!
Areas Of Satisfaction - My expectations were far exceeded.
We were given dates when the installation would take place and the expected time it would take to complete the job. All dates were at least met but most were exceeded. There was little, if any, disruption of our household during the installation.
Clean - During the installation the installer was collecting scraps and at day's end made sure the area was clean.
Communication - The communications with Bath Planet and our installer was always effective.
Quality Of Materials - The installer used only top grade materials for this job.
Quality Of Workmanship - I watched much of the installation and in my opinion the quality of workmanship was that of a very accomplisher worker.
Recognized Excellence - Every member of Bath Planet was professional and great to do business with.
Recognized Excellence - The installer was excellent.
Areas For Improvement - none
Great work! Found unknown problems and fixed them as part of the deal. I am extremely pleased with the hard work and quality installation provided.
Communication - Very considerate about calling or texting about when he would arrive in the morning.
Recognized Excellence - Absolutely, Aaron was an excellent worker and craftsman and plumber and framer, whatever the job required he did. Extremely polite and professional. He deserves a lot of praise.
Recognized Excellence - The man who did the installation was wonderful and did a great job.
Areas Of Satisfaction - I would give them 10-stars all around, they exceeded in all areas.
high quality products and workmanship
Quality Of Workmanship - this workman is a real jewel
Recognized Excellence - my installer doug
Areas For Improvement - none
Recognized Excellence - Our technician, Doug did an excellent job.
This is our second project to trust with Bath Planet.
Clean - Daniel, our installer, was very conscientious about keeping things clean. He made sure to spread drop cloths over the floors each day he was here.
Communication - Great communication when we needed to adjust our installation time.
Quality Of Materials - Both the quality of materials and the quality of workmanship were top notch. I felt like they were concerned about everything looking good as if it were being installed in their own home.
Recognized Excellence - Everyone involved deserves a good review. Joey was our designer and helped us make color and hardware selections. Daniel was our installer. He was very knowledgeable and professional. He was extremely patient with the questions we asked about installation and product performance. Carol was helpful in scheduling things. She helped get information to Daniel about the minor door adjustment that we needed after the installation, and when Daniel came to make the adjustment it was a 10 minute fix. Excellent all the way around!
Areas Of Satisfaction - We have had two fantastic experiences with Bath Planet. The quality of the material and the workmanship is outstanding.
Sales Knowledge - Joey was our salesperson. He helped us with color and hardware selections.
I got exactly what I wanted on time and with excellent workmanship!
Clean - Exceptional 😀
Communication - What was promised was done!
Quality Of Workmanship - Our installer was superb, a master carpenter!
Recognized Excellence - The whole team!
Areas Of Satisfaction - That it was done as promised with excellent quality says it all.
Recognized Excellence - Our installer, Daniel, was an excellent worker. He was neat, organized, polite and very efficient. He was very personable with just the right amount of interaction to be friendly, but focused in his job.
If someone asks me about needing a shower installed I will say something but I don't offer unless asked.
Great service and great installer - he was awesome!
Quality Of Materials - Love, love, love the new shower!
Quality Of Workmanship - Charley did a great job!
Recognized Excellence - Our installer Charley was AWESOME! He was so friendly and did a WONDERFUL job! Would be happy to have him do any other work for us! He and my hubby got along GREAT!
Areas Of Satisfaction - Everything was awesome - I’ve told everyone at work how happy I’ve been with Bath Planet.
Additional Comments - It was better than I expected. If I hear of anyone needing bathroom remodeling, I’ll DEFINITELY tell them about Bath Planet!
Areas For Improvement - Rain doors aren't dense enough for a 1 bathroom house where everyone shares the bathroom
They told us what they were going to do,and they followed though with what they said. Very respectful, very clean, quality work and product. Thanks to all.
Additional Comments - Job was done with excellence and fine people. Very happy to have chosen you.
Quality Of Workmanship - Very competent
Recognized Excellence - Brett worked on my remodeled bathroom and did an EXCELLENT job.
Areas For Improvement - None at all. They exceeded expectations Thank you
Fast efficient seamless
Couldn't believe how nice it turned out. We love everything about it!
Quality Of Workmanship - Doug was very nice and very professional. He knew what he was doing and the quality of his work shows.
The ability to come to our small town area and do a great job!
Recognized Excellence - The man that installed my shower kept everything nice and clean.
Areas Of Satisfaction - The man that installed my shower.
Quality of materials and workmanship.
I even had two neighbors come visit during the install and after. Every guest gets a visit to my new shower.
Once the job started it was a very straight forward. No problems as far as I’m aware.
Clean - My installer was very conscientious about keeping everything clean
Fair pricing, came to install on time, everything was as we were told it would be.