We are so pleased with the bath remodle. The knowledge and experience of our installer was top notch.
The quality of service was great! Also it was nice to have 2 bathrooms completed in 4 days- start to finish!! Everyone we dealt with from the showroom, salesman and installer were very knowledgeable and professional.
We highly recommend Bath Planed of Oklahoma to all friends. They are an Oklahoma company to support.
Areas For Improvement - None
Areas Of Satisfaction - Finished remodel looks great as if it was there all the time.
Sales Knowledge - He was very helpful on making the right decision of what color would blend in with the tile already there.
Additional Comments - Am very pleased with the cleanness and finished remodel.
They were very good cleaned up after themselves.
Recognized Excellence - I don’t remember the young man name but he did a very good job
Areas For Improvement - We couldn’t have asked for a better job
It was an easy process from start to finish.
Clean - If it weren’t for the new shower I would never know he was there.
Communication - Good communication from the start.
This was my 3rd time Bath Planet was at my house. First time was a walk-in shower, next time up grade my other shower and third time was to replace the vanity in one bathroom and update the sink in the other bathroom. Charlie did all three outstanding individual very efficient.
Recognized Excellence - Appreciate Todd coming out explaining everything to me and in Charlie doing the work outstanding workmanship.
Areas Of Satisfaction - Exceeded my expectation.
Fast service. Great work.
Clean - Every day he vacuumed before leaving.
Communication - He let me know what he was doing.
Quality Of Materials - Our remodel looks great.
Quality Of Workmanship - Everything looks good.
Recognized Excellence - Devin
Areas For Improvement - None
Areas Of Satisfaction - Transformation is amazing
Sales Knowledge - Todd helped me find the items I wanted.
Additional Comments - Payment for remodel being split up helped.
Everything they did!
Recognized Excellence - Every one I had delt with.
Areas For Improvement - Everything was exceptionally done.
Areas Of Satisfaction - Everything.
We are very pleased with the project from beginning to end.
Recognized Excellence - Our installer did an excellent job and was very careful to keep the site clean.
Recognized Excellence - Everyone I dealt with was great, especially Jacob
Recognized Excellence - Charley and his helper
Referral Program - Yes I would recommend for any job
Areas Of Satisfaction - Reasonable service snd price. Not pushy.
Additional Comments - It was great ! Aaron was so nice and meticulous . He did a wonderful job. We like that it is guaranteed for life.
Bath Planet is number one and a great company representing the State Of Oklahoman.
Recognized Excellence - Brent and Jacob, the Installers did everything that a homeowner could expect for a perfectly excellent conversion. Their knowledge, craftmanship, communication, and professionalism was well beyond that of most contractors today. I would welcome them to join my employees and become part of our Team any day. Thanks for the excellent work.
Areas For Improvement - I do not think Bath Planet fell short of anything but the one thing that I would like to see is a shorter time frame from date of signing the contract to work beginning.
Areas Of Satisfaction - Employees that know what they are doing and have a total respect for the customers property.
Additional Comments - Thank you, Bath Planet, for the wonderful Team of people you have.
The finished bathroom is beautiful, simple and elegant! I am extremely pleased with the new bathroom!
Clean - The bathroom were left extremely clean.
Quality Of Workmanship - Just fantastic and sl glad we did this
Recognized Excellence - Aaron was wonderful!
Areas Of Satisfaction - Everything
Referral Program - Yes!
The installers were fast and courteous. Good job
Recognized Excellence - Cassie at the Sand Springs store and Charles Johnson, my installer
Areas Of Satisfaction - very thorough, finished product looks excellent
Sales Knowledge - Mitch answered all my questions and went over the process in detail
Recognized Excellence - Always great work and service
Areas For Improvement - None. Live their work
Areas Of Satisfaction - Happy with their quality of work.
Additional Comments - Have used bath planet for 12 bathrooms
I will definitely recommend Bath Planet to my friends. The only thing is most of my friends feel this was too expensive. I personally feel the price for the quality of product was fair and have no complaints. I am glad we made this choice.
Areas Of Satisfaction - Arrived on time worked very efficiently asked my opinion when needed and explained things. Was easy to trust being in my house. Kept work area clean and debris picked up. Felt safe throughout the installation.
Bath Planet did a great job and was very efficient and much more economical than other companies
Recognized Excellence - Doug the installer was great, wonderful job
Areas Of Satisfaction - Workmanship and comminacation
From meeting the sales person at the OKC home show, to selecting the details of my new shower, to the installation team, the process when seamlessly. Everyone was professional and kind.
Clean - My floors were protected from the door to the bathroom installation site.
Communication - With each opportunity , the team kept me apprised of when and what was happening. They were on time, dressed appropriately for the job and curtious.
Quality Of Materials - My shower turned out beautifully, exactly as I ordered.
Quality Of Workmanship - The installation team did an amazing job “behind the walls” to ensure there was sufficient support for the grab bars and if I ever want to add a fold down seat. The finish work was done with great care, yielding a spotless new shower!
Recognized Excellence - My sales person has a wonderful personality, listened well and fully understood the product. The installation team was skillful as well as knowledgeable in the product. They cared that the end result was perfect.
They did a really good job and were professional. I am very happy with the results.
Areas Of Satisfaction - Everything was done pretty much as the owner said it would be done. It took a day and a half longer than I thought, which was because it's an old house. When he tore it down to the studs, he had to do a little extra. Other than that, they did a great job. I will recommend them and already have recommended them.
Additional Comments - I waited two years for a local guy to do my bathroom, and it was never done. A friend of mine used you and gave me your number. I had it done within less than two or three months of talking to her. I wish I had known this a long time ago. I am enjoying it, and it's done.
Once I start showing people the bathroom I would love to find other customers for you. The men finished in a timely fashion and did not rush. They always considered what we wanted.
Clean - The men always put down a tarp, the whole way through the house to the working area. They stayed on their "walking space" and cleaned up every day. I understand the only thing they couldn't control much was the dust factor, but that is SO to be expected.
Communication - When a question arose about anything, Brett and Jacob would always consult us and even offer up suggestions if we weren't sure about something. Brett and Jacob were wonderful!
Quality Of Materials - Everything looks beautiful and up-to-date! Love the quiet close drawers and cabinets.
Quality Of Workmanship - The men were sticklers about details and I loved that, as I am picky also. They made sure I liked how they were doing things if they had any questions.
Sales Knowledge - Yes, Joey gave us a price before he left and said it was good for a year. There was no pressure.
Referral Program - Yes, Brett told us about this before he left at the end of the job.
Additional Comments - From start to finish they always considered what we wanted and tried working with us on everything. They were most helpful, courteous and hard working. I would highly recommend Bath Planet to anyone! Thank you!
Recognized Excellence - Doug did a great job installing my tub and shower. He is professional, super friendly and got my job done quick!
Areas Of Satisfaction - Im very satisfied with all aspects of the job.
Work was done in a timely manner.
Recognized Excellence - Don was polite and professional.
This is the 2nd bathroom we have remodeled…..chose Bath Planet both times!!
Clean - Not only at the end of the job but daily he cleaned up his work space.
Communication - Yes, before the job started and after the job was completed.
Quality Of Workmanship - Absolutely…same person can and completed both bathrooms. You are lucky to have have him as an employee!
Areas Of Satisfaction - From the first meeting to let Bath Planet know our ideas right up to the completion of job. Even checked on remodel after a week after job was completed.
Recognized Excellence - Both of the men who worked on my shower were awesome!
I got what was promised for the price that was agreed upon.
Clean - You can’t demolish a shower without making a mess. Brett did all he could to keep things as clean as possible. My wife and I were pleased with the cleanup after the project.
Communication - Yes, I was very please with the pilot and professional communication I had with the employees.
Quality Of Materials - The material is what we selected and are very pleased with it.
Quality Of Workmanship - Brett did a great job. When there was an issue he made sure we were involved in all decisions.
Recognized Excellence - Brett
Areas For Improvement - None
Areas Of Satisfaction - All
Sales Knowledge - Rhett Kimbro was our sales person. We met with 4 different companies after the home show. Everyone had the same story, best product and best employees. We chose BathPlanet because of Rhett’s explanation and the best price.
They listened to what we wanted and helped us figure out a way to make it happen within our budget
Clean - Installers Brett and Jacob were very conscientious about minimizing the installation mess.
Communication - Carol kept us updated on scheduling. She is very efficient and kind.
Quality Of Workmanship - Installers Brett and Jacob installed our shower conversion with excellent skill.
Sales Knowledge - Todd came to the house and was very helpful in explaining the process. He listened and helped us make a plan that met the VA requirements for reimbursement.
Work done was done quick and well.
Recognized Excellence - Devin did awesome work
Recognized Excellence - The guy who installed our shower was amazing
Areas For Improvement - Did super
Areas Of Satisfaction - All he did was great
Sales Knowledge - They were great from beginning to finish
Great customer service
Recognized Excellence - The guy that installed my shower was very professional
Areas For Improvement - None
Areas Of Satisfaction - Timeliness
Bath Planet did exactly what they say they would do.
Clean - The installer was professional.
Quality Of Workmanship - Professional.
Recognized Excellence - Both receptionist and installer.
Areas For Improvement - None.
Areas Of Satisfaction - The entire experience was good.
Additional Comments - I recommend Bath Planet.
Recognized Excellence - The installers, Devon and Brandon, did an exceptional job.
Referral Program - Yes, I understand about the referral program.
Charlie was very professional and did quality work. I was impressed with his workmanship.
Clean - Put his drop clothes on the ground and cleaned everything up
Communication - I enjoyed talking with him about the job!!
Quality Of Workmanship - He did a great job
Recognized Excellence - I wax very impressed with his workmanship. I enjoyed taking to him about the project and process!!
Areas Of Satisfaction - Overall I was satisfied with the job.
Charles did an awesome job! We love our new walk in shower!
Clean - Charles left after he cleaned everything up. My husband said, it was like having a family member here.
Communication - We told them what we looking for, and they were a great help! They also kept us up to date to when it would be done.
Quality Of Materials - The quality of the materials they use is excellent. It’s so nice and white, and bright in our bathroom.
Quality Of Workmanship - Charles is an excellent installer! Very satisfied with the quality of work he does. He knows his stuff.
Recognized Excellence - The woman who helped us when we went to Bath Planet. Sorry we don’t remember her name, and of course Charles.
Areas For Improvement - None
Areas Of Satisfaction - We wanted a walk in shower, and we got a beautiful new bath room.
Sales Knowledge - She was very helpful in explaining everything to us.
Additional Comments - If you’re looking to improve your bathroom then look no further than Bath Planet . Experts in this field! We are completely satisfied with our new walk-in shower. Job well done !
Professional, friendly, keep things as clean as possible with construction.
Clean - Took out all of the old tub and surrounding and cleaned up any dust.
Communication - Called and let me know the schedule. Called to let me know they were on the way. Very good communication.
Quality Of Materials - I like the fact that these materials are live time and easy to clean.
Quality Of Workmanship - They consulted with any questions they had and followed my directive. Everything matched up perfectly.
Recognized Excellence - Brent, and the person that he was training. Sorry I can't remember his name, but a nice young man.
Areas For Improvement - You guys do everything right!
Areas Of Satisfaction - This is the second project you have completed for me. I will use your company any time.
Sales Knowledge - Did everything he was supposed to like measurements and going over the samples so we could pick out our perfect shower.
Referral Program - Yes, already referred my neighbor
Additional Comments - No, but thanks again for a second great job!
The work was all done very professionally.
Their work is excellent. I was well pleased. I tell my friends about it when they come over. One friend is thinking about it.
Communication - They were very friendly willing to listen and answer any questions that I may have had and made sure that I was happy with what they were going to do every step of the way
Quality Of Materials - The quality of the material is very good and when it’s all put together, it looks awesome. We are so happy with the way it turned out.
Quality Of Workmanship - They cleaned up their mess and were on top of everything.
Recognized Excellence - I would like to recognize Brett and the guy that was with him. They were both excellent.
Areas For Improvement - They didn't fall short in any area. They did an excellent job.
Areas Of Satisfaction - I was satisfied in every area. They couldn't have done a better job. It's just perfect.
Sales Knowledge - She was very knowledgeable.
Additional Comments - When you do a great job, that says it all. I have no complaints. I have told my firends they need to go with you if they want a bathroom installed.
The installer was confident and competent and patiently described his procedure and methods when asked.
Clean - Installer picked up tools and cleaned everyday so we could still use the unaffected parts of the bathroom.
Recognized Excellence - Joey was very patient and helpful to help us plan and know the Bath Planet process. The installer Brett was very good to work with.
I will definitely recommend Bath Planet to anyone that is asking questions regarding a walk-in tub!
Recognized Excellence - Brett did a wonderful job!! Everything was working as it should when he left and the installation was complete
Areas Of Satisfaction - The installation went smoothly all the way until finished.
Very professional and good quality.
Clean - The installer laid cloths on the floors and picked up when finished each day. He also neatly stored all his things inside the shower area. I told him it was ok to leave everything out but he cleaned up anyway.
Communication - I had plenty of notice when work would begin. Installer told me when he would arrive in the mornings.
Quality Of Materials - Great
Quality Of Workmanship - Great
Recognized Excellence - Todd and Devin. I’m not sure of the name for scheduler.
Areas Of Satisfaction - Finished product was super.
Sales Knowledge - No pressure sales
They were excellent through all phases of the process.
Communication - Kept me informed on arrival times and arrived at those times.
Quality Of Materials - Bathroom looks great.
Quality Of Workmanship - Bathroom looks great.
Additional Comments - I highly recommend Bath Planet.
Good quality and lifetime plumbing.
Clean - Our installer laid down painter’s cloths and left the job site clean and free from trash.
Communication - He asked what height we wanted our shelf.
Quality Of Materials - Quality is very nice and the plumbing fixtures go well with the other fixtures in the room.
Quality Of Workmanship - Great work!
Recognized Excellence - Todd was our designer. He was very personable and understood our needs.
Areas For Improvement - Expectations were met.
Areas Of Satisfaction - All through the project- design, scheduling, construction, and finished project.
Sales Knowledge - Absolutely knowledgeable and experienced.
Additional Comments - Glad we chose Bath Planet.
The job was done right and in a timely manner.
Clean - They put down tarps and made an effort to keep the mess to a minimum.
Communication - We were called and kept informed
Quality Of Materials - Absolutely. Very nice.
Quality Of Workmanship - They did an amazing job.
Recognized Excellence - Our installer was Brett and I believe Jacob
Areas Of Satisfaction - They’ve made the remodel very easy.
Sales Knowledge - Our sales person was Joey. Very knowledgeable and answered all our questions.
Additional Comments - We would recommend Bath Planet for sure. The wait list is a little long but very worth it.
Doug was very professional and did an excellent job!
Clean - Very attention to detail even in making sure not to leave any messes! Loved that!
Quality Of Materials - Yes the materials seem to be high quality!
Quality Of Workmanship - The workmanship was top notch. Doug takes extreme pride in his work!
Recognized Excellence - Doug communicated well, did exceptional work for both our bathroom and my mother's bathroom
Areas Of Satisfaction - We are very satisfied with Bath Planet
Bath Planet was one of the easiest companies to work with
Clean - The guys left the bathroom very clean
Communication - Very well communicated on what to expect and when and if I had any questions at any time to feel free to call them or ask while they were doing the installation
Quality Of Materials - Satisfied
Quality Of Workmanship - Workmanship of the guys was Superior
Recognized Excellence - Brett and Jacob were so considerate and caring while doing the shower installation, (owner has dementia/alzheimers and gets confused when he is out of his routine) so i really appreciate their kindness.
Areas For Improvement - Expectations were Superior very pleased with the experience all around
Areas Of Satisfaction - From start to finish They were Great
Sales Knowledge - He was very knowledgeable about the questions we asked and explained how the process would be done.
Referral Program - Yes and I will tell everyone about the experience we had
Additional Comments - After the walk in shower was complete I ask dad what he thought of the new shower and he said what's not to like about it. It has been the best thing we could have done we Love it Thanks Bath Planet
Likely meaning if anyone is wanting to redo there shower I will tell them.
Recognized Excellence - Joey who came out at the beginning and Doug who installed the shower.
Great experience from start to finish. After dealing with several high-pressure Facebook borderline scam artist contractors for bids, I decided to look locally and Bath Planet of Yukon did what I asked. They just came in and listened to what I wanted, told me how much it would be and then they delivered 100%. It was also nice that they were significantly lower cost than any of the other high pressure bids I had received.
Clean - Very professional and protected our house!
Quality Of Materials - It is very high quality
Quality Of Workmanship - The workmanship was excellent. I had a bathtub that drained very slowly and had been an issue for years. They jack hammered up that drain, replaced the P-trap and ran 2 inch plumbing all the way up to the new shower drain and now it drains like a champion!
Recognized Excellence - I wish I could remember all the names, but the sales person who helped us craft the order was outstanding, the lady who managed the installation and called and kept us up to speed was excellent and the two guys who did the install were fantastic!
Areas For Improvement - Honestly, there’s always room for improvement in most things, but I can’t think of anything they could’ve done better with this installation or with the sales process!
Areas Of Satisfaction - Every area!
Sales Knowledge - What I really like is, I was quoted a flat price for the tub to shower conversion and then when we selected things like oil rub bronze fixtures, and a shower door with the opaque rain feature, none of these things added to the price which was a refreshing change!
Additional Comments - Thank you for a great experience!