We offer a free virtual design consultation along with after hours and weekend private showroom appointments for those that want or need to take extra health and safety precautions. We also disinfect and sanitize our sample materials before and after each meeting. Our highest priority is for the health and safety of our team members and our customers. These procedures have served us very well so far, and we will continue upgrading and improving the way we do our jobs. Thanks for reading all this, we appreciate you very much.
Recognized Excellence - Todd was great to work with!
Yes I would recommend
Recognized Excellence - My salesman Joey was easy to work with and knowledgeable. Also my installer Aaron was very good, clean, and helpful. He even went above and beyond by installing and staining some baseboards for where my old tub was removed.
Quick remodel. All Bath Planet employees were knowledgeable about the product.
Quality Of Materials - Everything is well made.
Quality Of Workmanship - All employees did a great job!
Recognized Excellence - Everyone I worked with was great!
Areas For Improvement - Nothing. Love that they make their own products.
Areas Of Satisfaction - Loved the very short time it took to complete my job.
Sales Knowledge - He sold me on the product with his knowledge
See "additional comments".
Recognized Excellence - Garrett, Brett and Robin (store in Yukon).
Areas Of Satisfaction - From sales to installer to staff, outstanding experience.
Additional Comments - In today's world of not getting return phone calls, late appointments, poor workmanship and fake companies, it was so relieving to be treated the way we were, dealt with in a timely manner, honest about appointment times, knowledgeable salesman (Garrett), professional installer (Brett), friendly and knowledgeable store representative (Robin), and the people we talked to on the phone that kept us updated, sorry I don't remember they're names, but they were just as pleasant and professional as the rest. Thank You!
I truly enjoyed working with Bath Planet. Phil (our installer) was nothing short of awesome. He was very meticulous and detailed in his work. We had a couple of major issues arise and he tackled it very professionally. Phil was always courteous and polite to my wife and I. In fact, just the other day my wife said “I miss Phil. I wonder how he’s doing”. Kudos to the entire staff at Bath Planet. Great team!!!
Areas Of Satisfaction - I can’t single out any certain area. Everything from start to finish was awesome.
Recognized Excellence - Carol was super helpful. She answered all my questions
We had a salmon from a different company and it was such a bad experience. When we worked with Bath Planet, it was an excellent experience all the way around.
Additional Comments - Thank you! We are so glad we had the bathrooms remodeled and was able to work with this company.
I was so pleased with job on Master bath, I had them do the hall bathroom
The people at Bath Planet of Oklahoma were very helpful and the installation went flawlessly. It was quite fast but the end product was top notch quality! That's pretty hard to find these days!
Recognized Excellence - I believe the man's name was Doug that did the install. He was great!
Best in Oklahoma
Recognized Excellence - Brett and Joey
I had a tub taken out and a shower installed. First class installer and materials
Areas For Improvement - Everything from salesman to installer to Enid office very efficient and friendly
Areas Of Satisfaction - I had heard good comments about bath planet and I was happy with everything
Yes they are very dependable and take care of anything that needs to be done very soon after letting them know.
Clean - We were asked if we were satisfied with the work as it was going along with different things and if we were satisfied with it.
Quality Of Materials - Couldn't ask for anything better.
Quality Of Workmanship - Tom let us know how he was going to do the work.
Recognized Excellence - Tod in sales and Tom installing.
Areas For Improvement - No they were excellent
Areas Of Satisfaction - If they had a question about anything they explained the best option for it.
Sales Knowledge - Todd showed us different options.
Referral Program - Yes Todd let us know when h was telling US about different options .
Additional Comments - We purchased a shower about three years ago and are very satisfied with the work.
They have good service!
Clean - They left the job site very clean.
Communication - They were very efficient.
Areas Of Satisfaction - They did what I expected them to do.
Additional Comments - Great product superior quality and excellent service
Recognized Excellence - I only dealt with three people, and they all did a wonderful job. They were responsive and did the job on time.
Areas Of Satisfaction - They exceeded my expectations with the quality of their workmanship and the appearance of the product upon completion.
Additional Comments - I am very happy with what they did. They did a good job.
Quality Of Workmanship - He did a very well job he got into a mess that he didn’t know about and did not complain he got the stuff that he needed and fixed it and went on and no pressure whatsoever and they did a very good job or I should say a great job on the bathroom
Recognized Excellence - Very professional answered any questions I had a question he would stop and answer it and go right to work no problems whatsoever it was a great experience
Areas Of Satisfaction - Very much satisfied very pleased
Referral Program - Yes I’m aware and I’m trying to get people to go to yet go to Bath Planet I’m glad we went
Additional Comments - The contractor was wonderful the ladies in the office were spectacular the salesman was wonderful and the owner was wonderful we enjoyed the spirit experience and if we have another bathroom to do we will definitely give them a call I just wish they would do kitchens as we would hire them in a New York minute
We had a great experience with Bath Planet, quality work and the employees were great!
Clean - It was clean when he left and he even put down protective players so it wouldn’t scratch my floor
Communication - Communication was great, I knew exactly what to expect
Quality Of Materials - Quality of materials is great we love our new tub
Quality Of Workmanship - Workmanship was great he took extra time and went above our expectations
Recognized Excellence - The guy that did our install, very nice and did a great job
Areas For Improvement - Had to wait almost 5 months for our install but they are busy so it’s understandable
Areas Of Satisfaction - The install was definitely great!
Sales Knowledge - Helped us pick out what fit our needs and budget
I would recommend Bath Planet to anyone
Recognized Excellence - Todd and Devon
Areas Of Satisfaction - All of them
Outstanding quality materials and very skilled installer
Communication - Knew when installer would arrive
Quality Of Materials - Outstanding
Quality Of Workmanship - In and out in 2 days.. WOW
Recognized Excellence - Appreciate Wes our installer
Areas For Improvement - None
Areas Of Satisfaction - Great installation and just 2 days
Sales Knowledge - Very knowledgeable
Additional Comments - Appreciate adding last minute change on spray holder
All contacts from the store to the consultant to the installer were knowledgeable, professional, friendly, and easy to work with. The fit, finish, and performance of the materials used has met or exceeded all our expectations.
Areas Of Satisfaction - All areas of the project from initial contact through consultation, pricing, installation, and post-installation follow-up met or exceeded expectations.
After shopping for a quality, affordable bathtub to shower conversion for my 95 year old father, we chose "Bath Planet". The quality of the installed unit exceeded our expectations. My father is very happy with it.
I was so impressed with the professionalism and courtesy of the installer! We were home most of the time he was working on the bathrooms and he was very thoughtful and efficient.
A great job! Done in a timely manner. Very professional. They obviously take a great deal of pride in their work!
I will recommend you all to all that ask. Fantastic service and craftsmanship. And Devin definitely does a great job.
Recognized Excellence - Devin was a fantastic worker who knows his stuff. He was great
Areas Of Satisfaction - The cabinets are great, love the soft closing drawers and doors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet of Oklahoma as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys