We offer a free virtual design consultation along with after hours and weekend private showroom appointments for those that want or need to take extra health and safety precautions. We also disinfect and sanitize our sample materials before and after each meeting. Our highest priority is for the health and safety of our team members and our customers. These procedures have served us very well so far, and we will continue upgrading and improving the way we do our jobs. Thanks for reading all this, we appreciate you very much.
Recognized Excellence - the in-staller
Clean - very clean
Communication - yes
Quality Of Materials - yes
Quality Of Workmanship - very much
Sales Knowledge - explained everything
Very likely to recommend Bath Planet to anyone , high quality workman ship
Recognized Excellence - Tom and his helper on the job
Areas Of Satisfaction - All areas very satisfied
Additional Comments - Very satisfied with sales and work crew
Everyone was very professional and knowledgeable about the products they were using and installing.
Recognized Excellence - Everyone we worked with from the beginning to the end was very professional and knew the product they were providing.
Areas For Improvement - Everything met or exceeded our expectations.
Areas Of Satisfaction - The demo was clean, they removed all debris and kept the work area clean.
Additional Comments - We are planning to schedule our second bath remodel very soon.
Recognized Excellence - The entire team at Bath Planet was remarkable. They did exactly what they said they would be. They were professional and courteous.
Areas For Improvement - There was nothing that was short of my expectations. I knew it would look great but was actually surprised at just how good the job was.
Areas Of Satisfaction - The speed of the installation and clean-up was amazing.
Additional Comments - I enjoyed my experience with Bath Planet and would highly recommend them to anyone planning a bathroom remodel. They will be glad they did.
Recognized Excellence - I would like to recognize the installer for their exceptional service.
Areas Of Satisfaction - The installer met my expectations.
Additional Comments - I was impressed with the guy named Todd.
I have and will continue to recommend bath planet to everyone I come into contact with that is thinking of a bathroom remodel.
Recognized Excellence - The salesman Brandon was very knowledgeable and helpful. The technician that installed the unit was exceptionally clean and great at what he does.
Areas Of Satisfaction - Overall, satisfied with everything.
The workers were punctual and finished the project as planned.
Recognized Excellence - The gentlemen who came out were very courteous and went out of their way to stay out of our way
Sales Knowledge - He suggested some things which we didn't even think about which made our bathroom turn out beautiful
Additional Comments - We will recommend Bath Planet to anyone who wants to remodel their bathroom!
Everyone was very professional and extremely knowledgeable. Installer kept everything clean while working. Kept on schedule and also kept us informed as to what was being done on a daily basis.
Recognized Excellence - The salesman Brandon was great in helping to make the right decision for us without pressure. Also Wess the installer did an excellent job and keep us updated daily.
Areas Of Satisfaction - Everyone we spoke to were very professional and friendly.
Recognized Excellence - The workers who installed my new bath room!
I have recommended to several people
We have already told several people about the great job Bath Planet did and will continue to do so!
everything was done very professional. The craftman always checked with us about features placements.
Additional Comments - No I am quit pleased with the installation and results
Good work and kept us informed
Additional Comments - I thought the workers were great, kept me informed and we're very knowledgeable.
Recognized Excellence - The whole crew was great from the receptionist, salesman and installer.
Additional Comments - I love my shower and big sink it is just perfect.
They are great, they took care of everything they said they would, no hidden coast, and friendly employees and great quality of work done.
Recognized Excellence - The installation man I think his name was Dough
Sales Knowledge - Very helpful with everything
Additional Comments - Thanks for everything we love the new bathroom and the work you did
The salesperson explained all options completely. The installer was punctual, cleaned up after himself & completed the job in a timely manner, The installer was friendly and pleasant to have in our home.
Quality Of Materials - The shower walls and floor area are easy to clean.
Quality Of Workmanship - The shower walls and shower floor meet perfectly. The grout was applied in a smooth, clean line.
Areas For Improvement - They did not fall short of our expectations.
Areas Of Satisfaction - We expected to have a walk in shower that we could enjoy and feel safe in using. That is what we now have in our new shower.
Sales Knowledge - The salesperson looked in our bathroom and was able to recommend what he thought would work best for us, and he was correct. He showed us several options and suggested that we visit the showroom in Sand Springs. The people in the showroom were also helpful in showing us different samples of shower walls, shower floors and shower doors.
Referral Program - Yes, we've been told about the referral program and will keep that in mind if any of our friends are interested in installing a new shower.
Additional Comments - If I would need to install another shower for myself or a family member, I would definitely contact Bath Planet. I was pleased with the entire process .
Areas For Improvement - They were awesome
The representatives of Bath Planet of Oklahoma conduct terrific work!
Recognized Excellence - Brent, the installation technician, was utterly fantastic. He conducted excellent communication and made sure everything was completed in a timely manner.
Areas Of Satisfaction - The workmanship conducted by the installer was even better than expected.
Additional Comments - I have already referred and will continue to recommend Bath Planet of Oklahoma for their awesome service they provide.
I am thrilled at the workmanship. The shower is exactly as was shown and described. From the sales rep (Garrett) to the installers (Wes & Brett) they were all marvelous.
Clean - Tarp or covering was put down from the front door to the bathroom! The only way you knew that somebody had been here as the installation was in process, the remove & installation in new product.
Communication - Bath Planet's employees from beginning to end were over the top professional, polite, thorough, prompt and friendly.
Quality Of Workmanship - Wes and Brett were so efficient & thorough. You just can't imagine the transformation right before your eyes! Excellent job.
Recognized Excellence - Yes, the entire team from making contact Carol, to Garret the service rep, to Wes & Brett the installers and to Vista for helping me with my confusion and her patience in having to explain and then help me at such a stressful time for us. All of this work fell at a time my husband was having major health issues and surgery. Vista helped to pull the process completely and efficiently. Wonderful staff and excellent Customer Service. 100%
Areas For Improvement - They were TOP NOTCH! Upon completion, the work, the personnel were superior in every aspect.
Areas Of Satisfaction - Every aspect of the project was above and beyond what I was expecting. It was a wonderful experience. The Bath Planet team truly care for their client/customer needs.
Additional Comments - Truly one of the best customer service contacts that I have experienced in a while.
It was a long wait for our shower but totally worth it!
Recognized Excellence - Phil Caudill did a superb job. His work was professional, he was very congenial & went above & beyond to install our shower.
Recognized Excellence - Brandon, Phil and the gentleman who installed the door. All did an exceptional job!
Recognized Excellence - Both of my crews were very good and experienced. We have done both of our bathrooms with bath planet.
Areas Of Satisfaction - Initial visit with Todd on both bathrooms was a very good experience.
Additional Comments - I highly recommend Bath Planet.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet of Oklahoma as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys