This company is great to work with to get a new shower you will be proud to show your friends. I highly recommend Bath Planet from the planning stage to stepping into your shower every day. Everyone we came into contact during the process was very pleasant and knowledgeable. Thank you Bath Planet!
Very dependable, lifetime warranty! Exceptional work!
Recognized Excellence - Doug done exceptionally well on our shower!
Areas For Improvement - None
Areas Of Satisfaction - Very quick service, friendly and reliable
Recognized Excellence - Everyone was very professional
Areas Of Satisfaction - Exceeded in all areas
Everything about my experience was just great! When my consultation was done at my house, all of my questions were answered so well. I did not feel pressured or hurried, and it was fun to choose all of the design elements I wanted.
Clean - He was very careful to lay down covering over all of my flooring from the front door to the bath. At the end of day 1, it was all pulled up, and everything in bath area was left neatly placed so as not to be in my way.
Communication - I was given a time frame for when my job was to be done, and it took place when I expected.
Quality Of Materials - Everything seems very well made and is just as beautiful as I pictured it would be!
Recognized Excellence - Yes! Carol, who answers the phone has always been very friendly and helpful. Joey, who came for my estimate, was so easy to talk to and informative. He really eased my mind that the company will stand behind their work, and that whoever came to do the work was fully licensed and trained. Brett, the installer, was a hard worker! He was on time, and very professional. He never stopped moving! I canāt believe just one guy could do all he did in just a couple of days. Even little details, like knowing that the shelves needed to be tilted imperceptibly to allow drainage of the water, or being able to help me decide placement of bench, grab bars, etc, made me feel he truly was doing the work right.
Areas For Improvement - Truly, none. I love love love my new shower, and itās just sooo attractive!
Areas Of Satisfaction - I think just knowing how knowledgeable everyone seemed, and that such a transformation could be achieved in just a couple of days..
Went smooth problem free
Devon done top quality job. We was very well pleased.
Clean - They installer cleaned up after itself, cap it clean during the project very well satisfied
Communication - Whenever we had questions, they was always available to answer all our questions.
Quality Of Materials - Quality and workmanship was awesome
Quality Of Workmanship - Top shelf done awesome
Recognized Excellence - Amanda Devon Carla
Sales Knowledge - Answered all my questions to my satisfaction good job
Additional Comments - Just a really good job and we will refer yāall to everybody
Our shower looks great, and we couldnāt be more pleased. The work was completed in two days from start to finish. Cloths were put on the hallway floors leading to our bath so no dirty foot traffic or construction debris touched them. We will have Bath Planet do another shower for us when we need to replace in another bathroom.
Clean - Brett kept our bath, hallway, and garage clear of construction debris and protected floors in our home and swept the garage.
Quality Of Workmanship - Brett took great care to square the space where the shower was to be installed and to cut floor tile to repair damage from a local contractorās shoddy work.
Sales Knowledge - We had used a local contractor to replace our shower. He subbed out the work and would not redo what was done poorly. We had to start all over and have the shower redone. Reuben looked at pictures I had taken while the other job was being done, viewed the completed work, and spotted many defects. We decided to go with Bath Planet because of other reviews and because we had already been scammed by a local contractor. Reuben listed to our concerns, gave a reasonable quote, and we are very pleased with the end result. We should have used Bath Planet the first time!! We leaned an expensive lesson by redoing the shower twice!!!
Very efficient with the clean out of my old tub/shower combo. Great workmanship of the new shower system installed. Chris was a very knowledgeable and friendly installer. The end product is fantastic. I have already started to recommend to others.
Areas Of Satisfaction - Final product was better than we imagined
The whole experience has been outstanding from Day One to the last installment! Highly recommend!
Clean - I never had to do any extra cleaning, seriously!
Communication - I was always in the loop, every step along the way!
Quality Of Materials - Fantastic craftsmanship!
Quality Of Workmanship - Outstanding work and such an eye for detail. Brett helped us make choices with us and our lifestyle in mind.
Recognized Excellence - Brett! He is an outstanding professional and human!
Service was excellent, the shower is amazing, and the customization choices were incredible. This is a good company to get a shower from.
Areas For Improvement - I'm sure there are, as no one is perfect, but there were none that I could see.
Areas Of Satisfaction - Professionalism, competence, and quality of product.
We absolutely recommend Bath Planet for bathroom remodeling. The entire staff was great and it was very economical for the high quality work. The final result truly exceeded our expectations.
Recognized Excellence - Our installer Brett was amazing to work with. Very professional and excellent work.
Areas For Improvement - None - everything was great from estimate to install.
Areas Of Satisfaction - The install was very efficient and timely.
Recognized Excellence - Brandon is a crate salesman. Iāve redid two bathrooms.
Quality Of Materials - We love our new shower.
Recognized Excellence - Devon did a great job. I'm looking forward to him doing my next shower.
Sales Knowledge - He was very knowledgeable and communicated well.
Joey and Brett were extremely knowledgeable in their areas, knew about each other's working preferences and expectations.
Communication - Brett was great, kept us informed at all times.
Quality Of Materials - So far I'm very happy with materials. Seems easy to clean.
Quality Of Workmanship - Brett was very meticulous and made sure where I wanted placement of insert, shower heads, etc. I highly recommend both Brett and Joey.
Recognized Excellence - Everyone I worked with was excellent!!! Recommend Joey, Brett and Carol!!
We are extremely happy with our shower!
Recognized Excellence - I would like to recognize the guy who came out and built our shower for his exceptional service.
Areas For Improvement - They did not fall short of my expectations at all. They actually went above and beyond. They did a great job.
Areas Of Satisfaction - They beyond exceeded my expectations with how it looks, how it came out, and how quickly they got it done.
Additional Comments - It was life-changing to shower in our own shower again. We had a ghetto setup for a year, so it's amazing to have our own shower back in our bathroom. My mom said it looks like a spa!
I felt the people I dealt with in the office and at my house were very knowledgeable and very nice with which to work. The salesperson was very good with suggestions and as I found excellent with his measurements. The installer was excellent.
Areas Of Satisfaction - As far as I could see it exceeded my expectations in all areas.
Additional Comments - It was a good experience to know you have people so qualified to do my job.
From Rubenās initial sales call to Bradās completion of the project we are 100% satisfied. Brad is an excellent installer. We plan on doing a second project next year and want Brad as our installer.
Clean - Brad put drop clothes down at the beginning of each day and cleaned up thoroughly each evening.
Quality Of Materials - The install changed our bathroom completely.
Quality Of Workmanship - Brad is an excellent installer. Weāll request him for our next project.
Recognized Excellence - Brad our installer is at the top of our list. He went above and beyond in communication and project management. A+++++
Areas For Improvement - None!!
Areas Of Satisfaction - Start to finish was beyond our expectations. We had other bids or requests for bids and they either did not show up or failed as soon as they walked through the door.
Sales Knowledge - Ruben knows his stuff. He answered every question we had. He suggested and explained things we hadnāt even thought of. A+++
Additional Comments - Weāre 100% satisfied with every step. Thank you for being an A+ company. Thatās getting to be less and less in the service market.
Very professional service from the first encounter through installation.
Clean - I knew when the installer showed up withe his own trash can that this was going to be a job well done. It was the first thing in the house, and the last thing out! He left our bathroom very clean at the end of every day he was here.
Communication - They called when they said they would, returned my calls in a timely manner, and kept me informed about the date of my install, which happened when they said it would.
Quality Of Materials - We love the colors we chose, and the finished product looks better than we could even imagine.
Quality Of Workmanship - Top notch work. Our installer took the time to do the job right, but didn't delay his work, and it shows... I haven't seen a single thing I shouldn't be seeing. There are nice smooth lines of caulking, the hand grips are straight and level, everything is just great!
Recognized Excellence - The entire team from the office to the installers was excellent in everything they did.
Areas Of Satisfaction - They made our new shower look better than we ever thought it could and tird it into our existing theme perfectly!
Sales Knowledge - He knew exactly what he was talking about, new his products, made recommendations and told us why he chose those recommendations, his measurements were accurate, and he was very respectful of us and our home.
This is our second bathroom remodel with bath Planet of Oklahoma and both have been very professional, easy and turned out amazing!
Areas Of Satisfaction - We are satisfied with all areas of our experiences and both bathrooms look fantastic!
Sales Knowledge - Joey was very informative and helpful setting up both bathroom remodels.
Very likely to recommend to others
Areas For Improvement - None
Areas Of Satisfaction - Workmanship, materials very pleased with quality
Additional Comments - Very happy and pleased with the work and professionalism
Bath Planet owner was great at the Home Show! Very nice to meet, very knowledgeable. I really like the look of the display and how it was finished. The life long warranty was a big plus. Chris our installer was very nice. He very curious about my things. I purchased the nickel plated fixtures but the tub had the chrome fixtures. He was able to come back and replaced them with the nickel. Now everything looks amazing and clean.
Recognized Excellence - Everyone that works at Bath Plant. š
Areas For Improvement - No short comings.
Areas Of Satisfaction - All. Thank you š
Sales Knowledge - Very nice young man.
Bath Planet was easy to work with, and the quality of the work is top notch.
Recognized Excellence - Carol has been very quick to respond and find out answers to our questions. Aaron (contractor) did a fantastic job on the remodel.
Areas For Improvement - None
Areas Of Satisfaction - The quality of the materials and the installation exceeded my expectations.
Recognized Excellence - My installer was exceptional. He was awesome.
Areas Of Satisfaction - Every other area met and exceeded my expectations. Everything from the sales representative to the installer who came out was great. The installer made sure he took the extra time to keep the bathroom and walkway clean. The installation was amazing. It looks great. I like everything about it.
Great staff and wonderful process and communication
Clean - Always kept my work area clean
Communication - Very good communication from giving estimates to office staff and employees
Recognized Excellence - All of the staff was great!
Sales Knowledge - He answered all my questions and explained everything in correct detail which does not happen very much anymore
Additional Comments - Great job by all involved- greatly pleased with everyone and everything
From the first time I called until the project was done I was provide any information I asked for. The quality is outstanding and I feel like the company paid attention to our needs and wants.
Clean - Did a great job keeping everything clean.
Communication - Great communication they even started early.After checking to with me to see if that would be ok.
Quality Of Materials - The panels are perfect and fit perfectly
Quality Of Workmanship - This was an excellent job. I am pretty good with my hands so I can regonize quality when I see it.
Recognized Excellence - Our tech was outstanding did a excellent job.