The workers were excellent and did a very good job. However, I had problems with the people who worked in the office at Jacuzzi. They did not return my calls and kept postponing the job, and I was not very happy with that.

I’ve been trying to get a copy of my contract for several days and I haven’t gotten it yet

Already have soon it to friends.

We are very happy with the product so far. It was installed perfectly, attention to detail, they consulted me periodically throughout the process to ask how I would like the accessories to be done. I was very happy that they were able to install flooring the same day and did a very good job of it. They were thoughtful, pleasant, polite and cleaned everything up as they went along. We were thrilled that they got it done in one day!

They removed our 53 year old leaky tub and put in a beautiful new, safe shower in 1 day. They didn't just cover it over with a shell. They replaced everything. I love my new shower.

It’s really beautiful. The hardware I selected runs smooth! I really don’t think I know more than one person who could afford to do this remodel I chose. $22,000

Everything was done great and have told people about your company

Company did what we expected. No complaints only praise.

The results are fantastic! It's exactly what I imagined! I took off one star because the communication could have been better.

Everything was great with Jacuzzi Bath.

I think they did a great job in a certain amount of time. They fulfilled what they said they would. They did a good job.

Very professional team of installers. Very courteous and always willing to answer any questions. I had a Jacuzzi shower installed. I absolutely love it. I am able to get into my new shower so much easier than before.
Installers had to do extra work to get my shower installed and they did an awesome job with everything they had to do. Thank you Jacuzzi....

The two installers who came were so polite and they cleaned up everything after. They were two super young men and made the transition in my house so much easier.

They came and completed the work.

Since Jacuzzi Bath Remodel by Capital came, when I turn the hot water on from my faucets, the pipes go bang bang bang, and that never happened before Jacuzzi Bath Remodel by Capital took out my copper pipes and put in plastic pipes. I am not sure why they took my copper pipes out and replaced them with plastic, but apparently they did not know what they were doing.

I would definitely recommend Jacuzzi Bath Remodel to friends and family!

It was like the workers went even here polite and left the bathroom and living room clean even though there was snow on the ground very good workers

The gentleman that came were very polite, cleaned up after themselves, and explained what was going on.

The boys were amazing. Very well mannered and respectful. They were very helpful, showed me everything. That they were doing. And making sure that's the way I like it.

Under the seat we have rust coming out. I would have thought they would have used stainless steel. The knob to turn shower on has corrosion in the knob.

Professional, polite, did good work, cleaned up area well

The installers showed u on time, were friendly, courteous and professional. They did excellent work and did a great job cleaning up when finished.

Excellent service from start to finish. Everyone was very professional , helpful and friendly.

I am very impressed with the quality of the work completed in 2 days. I have been telling my friends about my positive experience with jacuzzi.

The crew was efficient, respectful, and clean.

The contractors were efficient and prompt.

I appreciate the short turnaround time on the job, politeness of the workers and the beauty and functionality of the shower.

The installation was done as scheduled. It went quickly, and the installers worked continuously without interruption and finished the project in approximately six hours. It was done to a high professional standard.

My entire experience with the company is positive.

Excellent work. My shower is beautiful.

Please be assured of the quality and workmanship that goes into the remodel! My every wish was done immediately and with precision and professionalism!

I am sorry I didn't do it sooner, it's so good.

Remodel completed in a day and a half.

I am not happy with the customer service. I tried to call Haley twice because the grout has mold in it, and I can't scrub it with bleach or anything like I used to.

Was not left instructions and special tool to adjust shower door rollers.

It's a nice unit. The only problem I had with it was when the lady came over to show me how and what to do and explained things. My shower drain was supposed to be where it was supposed to be. They moved it on me; that is the only disagreement I have with Jacuzzi.

I can not recommend JBRC to others due to a lack of communication from them. A sign that once they have you financially locked in they no longer care about the customer.

We have already recommended Jacuzzi to several friends and family. The quality and workmanship of the materials used was outstanding.

All facets of the project went smoothly. The outcome could not have been better.

They were on schedule, and very professional. They did an excellent job.

I was really amazed at how quickly and neatly work was completed. I was very impressed with everything to do with this company. I would recommend them to anybody.

We love our new walk-in shower. I didn't know what I was getting into when I called the number on the TV. We had a Jacuzzi rep come over and explain everything to us. We selected what we wanted for the shower. Our rep did not put any pressure on us to buy in. He was very patient and knowledgeable about the product and company. We decided to go ahead with Jacuzzi. Once they arrived everything happened, just like the rep said it would. The team worked very efficiently, very knowledgeable, and to my surprise, completed it that day! Did I say, we love our shower.

I would definitely recommend Jacuzzi to my friends that have the money to spend on a shower. The product is great but it's very expensive.

I would feel very confident that a friend would receive the same great and attentive service we received from your entire team.

The contractors that installed were quick and very personal

I feel like what I was told at the beginning was misleading. The time estimate was way off. I was told they did all bathroom work except for the painting. However, they did a bad job on the drywall. I would not use them again.

I liked them very much.

I would definitely recommend my team to anyone!

I have shown our shower to a few people, and they all agree it came out beautifully.

The installation went great, but getting to that point was kind of trying. No one got back to us.