I am sorry I didn't do it sooner, it's so good.
Remodel completed in a day and a half.
I am not happy with the customer service. I tried to call Haley twice because the grout has mold in it, and I can't scrub it with bleach or anything like I used to.
Was not left instructions and special tool to adjust shower door rollers.
It's a nice unit. The only problem I had with it was when the lady came over to show me how and what to do and explained things. My shower drain was supposed to be where it was supposed to be. They moved it on me; that is the only disagreement I have with Jacuzzi.
I can not recommend JBRC to others due to a lack of communication from them. A sign that once they have you financially locked in they no longer care about the customer.
We have already recommended Jacuzzi to several friends and family. The quality and workmanship of the materials used was outstanding.
All facets of the project went smoothly. The outcome could not have been better.
They were on schedule, and very professional. They did an excellent job.
I was really amazed at how quickly and neatly work was completed. I was very impressed with everything to do with this company. I would recommend them to anybody.
We love our new walk-in shower. I didn't know what I was getting into when I called the number on the TV. We had a Jacuzzi rep come over and explain everything to us. We selected what we wanted for the shower. Our rep did not put any pressure on us to buy in. He was very patient and knowledgeable about the product and company. We decided to go ahead with Jacuzzi. Once they arrived everything happened, just like the rep said it would. The team worked very efficiently, very knowledgeable, and to my surprise, completed it that day! Did I say, we love our shower.
I would definitely recommend Jacuzzi to my friends that have the money to spend on a shower. The product is great but it's very expensive.
I would feel very confident that a friend would receive the same great and attentive service we received from your entire team.
The contractors that installed were quick and very personal
I feel like what I was told at the beginning was misleading. The time estimate was way off. I was told they did all bathroom work except for the painting. However, they did a bad job on the drywall. I would not use them again.
I liked them very much.
I would definitely recommend my team to anyone!
I have shown our shower to a few people, and they all agree it came out beautifully.
The installation went great, but getting to that point was kind of trying. No one got back to us.
They do excellent work and they are incredibly neat and tidy. They were cleaner than I usually am.
I give them a five for their response to problems. There was one little area we had an issue with, and they were in there the day after we called to fix it.
Big job, made quick work of it. Tyler and his crew were probably the best contractors we've dealt with in a long time. Very professional.
The installers did an excellent job with the demolition and install and I would recommend to a friend if the cost is not prohibitive to them.
The process was easy, and the team was very professional.
We had our master bath remodeled including shower, tub, vanity, sink, toilet, lighting, and floors done. Even with having to remove a jacuzzi style tub and tile floors they were done in 4 days. The guys were great, professional, and a pleasure to work with as were the sales staff, project manager, and company customer service contact. We were so pleased with the outcome that we have hired them to update another bathroom. Highly recommend.