Have better communication between the sales team, the customer and the remodel/construction team
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Overall price and material quality does not match.
The crew was punctual and on time. They were hardworking. The job only took a day when it was initially quoted for two days.
The people that installed it were very professional and did what they said they would do. They came in and removed the equipment that was in there and you couldn't tell they were even there except for the new shower.
They were on time and did the job in a day, like they said they would.
Installers were efficient and did a great install and clean-up
I was very happy with the two people who came and installed it. They were very professional and a big help.
After one week my wife and I have noticed imperfections of the installation
I think they were excellent to work with.
I and very happy with the new shower and the installation process was quick and easy.
We were given good advice and had all of our questions answered in order for us to decide what best fit our needs.
The installation team was very professional, took care to not damage any thing, and completed the work on time. The final project is beautiful
The installers David and Dakota were very good and did a excellent job.
I would say a three because of price. I had three quotes, and all were relative to doing the same thing, and Jacuzzi was the highest, and I wish I had known that.
From the time the sale agent showed up to the final inspection, We were so impressed at how quickly they did their job. It was hard to wait the 24 hours before we could use our new shower.
The sales team are not honest the interest rate they told us was different from that of the finance company
I have already shown off my new bathroom and I believe my friend is going to use Jacuzzi Bath Remodel by Capital for her conversion.
They had all the materials they needed to complete our job. They were professional and friendly. Our new bathroom looks great.
I'm not happy with the caulking job done on my shower install. It's sloppy and in some spots not properly done.
The installers were very respectful of me and my space. Pleased with the product.
The project went well. It was completed when expected. The work quality was good.
The installers were excellent. You can't find anybody better.
Excellent job by your crew; communicated work process and completed/cleaned up work in a truly professional manner!
Our shower turned out as promised, the 2 man crew arrived around 8:15 and were finished and gone by 3. They were professional and courteous, easy to notice this wasn’t their first time. Everything was clean and picked up when they left.We love our shower!