Working with Bartlett Roofing was an extremely easy process. Dylan, the agent who prepared my quote, was professional and really took a look at my roof. While others used drones and computer programs, Dylan actually got on my roof to determine the damage and submitted the quote based on that examination.
Bartlett gave me the best price, and I hired them. We scheduled a date for the installation. The afternoon before the replacement, the shingles and a dumpster (for my old roof) were delivered. The next day, everything went well with the install. I found no scraps of shingles and no nails (they diligently ran a magnet around the house several times). Our new roof looks great!
Overall, I couldn't be happier with our experience with Bartlett. They are very professional, honest, and trustworthy. I highly recommend them!
Friendly, competent people. Good products at good pricing. Did complete, very complete cleanup.
Good help friendly
Heath, the project manager, went above and beyond to earn my business. My roof was leaking and the day after Christmas he came out in the rain to tarp a section of my roof at no charge before I even agreed to purchase a new roof through Bartlett. That level of customer service is what sold me. Heath also took plenty of time to explain the process and options for getting a new roof and at the end of the discussion gave me a very fair price compared to other companies I interviewed. Once new roof installation began the crews showed up on time and worked very hard to complete the job in 3 days, which for the large size of my roof was quite impressive and appreciated. They did a great job with clean up afterwards and came back twice to fix a few minor issues. Overall it was a great experience. Thank you
They exceeded my expectation
We love our new roof. Tyler Eggiman was awesome to work with. He placed tarps on our roof until our insurance company approved the job. Tyler was very thorough. The roof looks fantastic!!
Excellent customer service!
no comment
Bartlett Roofing did and excellent job in negotiating with my homeowners insurance company. And they always communicated with me through out this process.
This was an excellent experience. From first contact to final cleanup the crew was professional and courteous.
The company was exceptional, the were wonderful working with my insurance company, and their workers were top notch. Bartlett far exceeded my expectations
Heath was our representative and he was fantastic. Bartlett Homes & Roofing was great all the way around.
They did an excellent job.
We would definitely tell a friend to contact Bartlett if they were thinking of replacing their roof. They seem to be an honest company, very good at communication and we were pleased with the result. You made a painful, difficult home improvement easier than we thought it would be!
I love the quality and the look. I loved the whole process of having my roof done.
I did recommend to a neighbor across the street, and they are working with Bartlett now, along with my next door neighbor also.
It was done efficiently and well.
I have already recommended them three times.
They did a fantastic job, on time & as promised.
I would recommend with reservations.
I don't recommend products and services unless people ask, there is far too much marketing out there to give un-asked for recommendations. I will tell others of poor performance when i experience it but this is definitely NOT the case here. I also don't recommend companies that have more than one crew, as the variability between crews and seasons may be at play. left star rating off here as my answer does not work with stars.
Very professional! Kept me informed and completed all tasks in a timely manner.
Highly recommended! Juan was wonderful to work with
The work performed by the people installing my roof was fine. The problem lies with the salesperson that was assigned to my roof and the people that work in your office were slow in getting me information I requested and lied to me over the phone, multiple times.
I would recommend Bartlett Homes & Roofing.