About this company
Bartlett Homes & Roofing
We are a General contractor in Idaho, Oregon, Utah, and Arizona. We specialize in residential and commercial roofing. We are a team of highly trained professionals who work hard to make every customer completely satisfied, keep the process stress-free and continue to grow our reputation as a leader in our industry. With 27+ years of experience in home building, CEO: Doug Bartlett, along with his family, are local lifetime residents and native Idahoans. We are committed to quality work, business ethics, and complete customer satisfaction.
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Photos 2
Satisfaction
Of 1169 surveys sent, 437 were responded toReviews 433
Of 437 respondents, 433 left a reviewRecent reviews
Caren T.
Very professional and they cleaned up extremely well.
Mary R.
They patiently answered my many questions throughout the process of getting my roof replaced.
Paul B.
Excellent customer care.
Jennifer B.
Great communication, exceptional quality and follow-up
Heather B.
Multiple errors with materials. 1) mushroom vents vs eyebrow - i identified discrepancy 2) incorrect skylights twice causing delay 3) I had to source the appropriate drip edge - a one size fits all is not satisfactory. 3) off brand materials delivered - I had to escalate to get correct materials 4) no explanation on skylight scope at time of sale - I feel I paid too much for installation. 5) inferior nails were going to be used for installation. I had to escalate to get higher quality product. Galvanized stainless steel should be standard 6) multiple discussions about protection of open soffit and the concern with nail penetration - crew pounded the old nails through the soffits 7) materials delivered weeks before installation damaging grass in front yard 8)need to have confirmation at time of sale about warranty and given options. If I hadn’t paid attention to materials then my roof would not have qualified. I ultimately was provided the correct warranty which Im thankful for.
Overall, I had to do too much quality control. Im very happy with the roof but it would have been a much different outcome if I hadn’t paid attention to the materials, escalated my concerns, and present during the entire installation process.
Shirley W.
They made the process easy!
Neil G.
see below
Michele T.
Bartlett was recommended to me through another family member who had them roof a previous home and was having them roof their current home. The word of mouth recommendation was a comfort. I have already recommended Bartlett to another friend.
Joshua M.
Bartlett was very honest with me and easy to work with. They really took care of me throughout the entire process.
Adrienne M.
I would definitely recommend Bartlett Roofing to a friend.
Kent A.
Didn’t do/complete job in agreed timline
Luis V.
Received help dealing with my insurance provider
Richard F.
Salesman did a great job. Bid was within my expectations
Rick P.
Really speedy service
Review in Nampa, ID
Quality
Robin V.
Bartlett did a great job for us - good price, efficient, on time, great communication, and we loved working with Quincy.
Sue A.
Yes, will definitely recommend Bartlett Toofing!
Joanne J.
Shane Betts was amazing. He kept things moving along, with very little help from me. He always returned all my phone calls and emails promptly.
Review in Meridian, ID
I already have recommended Bartlett Homes & Roofing, and they're very pleased with theirs.
Joel W.
Bartlett Homes & Roofing was very up front and helpful with the process. They helped me negotiate the process of working with my insurance company.
Leann D.
Great company to work with!!
Leonard L.
Beautiful job on our roof
Rick B.
Absolutly everything! From the introduction by Alex until the final cleanup was done!
Daniel B.
Easy to do business with, from the roof inspection to the new shingle install
Review in Clinton, UT
Professional approach thru the entire process by the entire team.
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