Start to finish, Bartlett was excellent to work with.

Efficiency and neatness

Alexander, the salesman and installation in one day

Awesome customer service

Great job,on time fast work.

Everyone we delta with was knowledgeable and prompt.

Yes, have recommended Bartlett to several individuals and neighbors.

Thorough initial inspection and discovered issues we weren’t aware of - older home issues.

You blocked my garage for days with your refuse cart while your crew went to another job (I assume). I watched my neighbors more difficult roof completely done in two days, which is what I was told would be the length of my job.

No and the next company I hire for any project, I now know to ask if they are company employees or if they will be subcontracted out.

Great communication from starr to finish, very competitive price and excellent workmanship

I already have referred to a neighbor and they are starting on her room Monday

Very professional. Knew how to deal with insurance company.

NA

Yes

on the final trim all cuts were 90 degree cuts were used instead of a more professional 45. No overlapping 45 degree cuts were used to join two pieces of trim and also at the corners.

My experience with Bartlett Homes & Roofing was very attentive. They walked me through the process and had a succesful outcome working with the insurance carrier.

Damaged from porch area. Still NOT fixed!!!

great service, on time, crew fast & friendly

Great folks Walker was right guy at the right time for my roof replacement. I've been putting it off for over 10 years didn't like any of the sales folks that had contacted me over the years. Walker changed that and now I've got a new roof

They were super helpful and very professional.

Did not get copy of warranty I paid extra for.

Working with Bartlett Roofing was an extremely easy process. Dylan, the agent who prepared my quote, was professional and really took a look at my roof. While others used drones and computer programs, Dylan actually got on my roof to determine the damage and submitted the quote based on that examination.

Bartlett gave me the best price, and I hired them. We scheduled a date for the installation. The afternoon before the replacement, the shingles and a dumpster (for my old roof) were delivered. The next day, everything went well with the install. I found no scraps of shingles and no nails (they diligently ran a magnet around the house several times). Our new roof looks great!

Overall, I couldn't be happier with our experience with Bartlett. They are very professional, honest, and trustworthy. I highly recommend them!

Friendly, competent people. Good products at good pricing. Did complete, very complete cleanup.

Good help friendly

Heath, the project manager, went above and beyond to earn my business. My roof was leaking and the day after Christmas he came out in the rain to tarp a section of my roof at no charge before I even agreed to purchase a new roof through Bartlett. That level of customer service is what sold me. Heath also took plenty of time to explain the process and options for getting a new roof and at the end of the discussion gave me a very fair price compared to other companies I interviewed. Once new roof installation began the crews showed up on time and worked very hard to complete the job in 3 days, which for the large size of my roof was quite impressive and appreciated. They did a great job with clean up afterwards and came back twice to fix a few minor issues. Overall it was a great experience. Thank you

They exceeded my expectation

We love our new roof. Tyler Eggiman was awesome to work with. He placed tarps on our roof until our insurance company approved the job. Tyler was very thorough. The roof looks fantastic!!

Excellent customer service!

no comment

Bartlett Roofing did and excellent job in negotiating with my homeowners insurance company. And they always communicated with me through out this process.

This was an excellent experience. From first contact to final cleanup the crew was professional and courteous.

The company was exceptional, the were wonderful working with my insurance company, and their workers were top notch. Bartlett far exceeded my expectations

Heath was our representative and he was fantastic. Bartlett Homes & Roofing was great all the way around.

They did an excellent job.

We would definitely tell a friend to contact Bartlett if they were thinking of replacing their roof. They seem to be an honest company, very good at communication and we were pleased with the result. You made a painful, difficult home improvement easier than we thought it would be!

I love the quality and the look. I loved the whole process of having my roof done.

I did recommend to a neighbor across the street, and they are working with Bartlett now, along with my next door neighbor also.

It was done efficiently and well.

I have already recommended them three times.

They did a fantastic job, on time & as promised.

I would recommend with reservations.

I don't recommend products and services unless people ask, there is far too much marketing out there to give un-asked for recommendations. I will tell others of poor performance when i experience it but this is definitely NOT the case here. I also don't recommend companies that have more than one crew, as the variability between crews and seasons may be at play. left star rating off here as my answer does not work with stars.

Very professional! Kept me informed and completed all tasks in a timely manner.

Highly recommended! Juan was wonderful to work with

The work performed by the people installing my roof was fine. The problem lies with the salesperson that was assigned to my roof and the people that work in your office were slow in getting me information I requested and lied to me over the phone, multiple times.

I would recommend Bartlett Homes & Roofing.

Fantastic experience using Bartlett Homes and Roofing. Recommend to anyone in need of roofing services. Friendly. Honest. And very professional!

The quality of the roof seems fine. Their on-site manager was a person who talks a good game (he was a young Latino guy) but didn't deliver on several things. He promised he would show up at certain times and didn't, that he would provide certain info, and didn't. He even asked me to provide a great review of him and Bartlett, and the moment I told him I don't normally do reviews until after the job is complete, his service went downhill from there.

I had Bartlett recommended to me by a friend, and they were quick to respond. Alexander Lyons came by, took measurements and put together the whole experience in a clear, concise way. They were able to squeeze me in sooner than originally forecast which was great, and did my entire roof in ONE DAY, along with most of a larger home across the street! The work crew was efficient, friendly and fast. They worked together as a team and that experience showed. Alexander followed up and cleared up the few minor questions I had (like, "what's that hole for?") and I would not hesitate to recommend he and Bartlett to anyone who asks me about getting a new roof!