modelo espesial to the men that kicked butt on my roof! gracias😉
Every aspect was absolutely amazing. Thank you
I already did. However, I couldn't get a name of a rep for my friends to contact, nor could the office staff just have a representative contact them. I would have had my rep contact them, but he is no longer with the company. Whomever I spoke with at the office gave me another name to contact to arrange for a new rep to set up a referral. Long story short, that's where it ended for me.
The project manager for Bartlett Homes and Roofing was exceptional. I was in construction, including management, for 50 years.
Bartlett Roofing and our main contact, Derek, were amazing. He walked us through the process. Now, we have a wonderful roof on our house.
Bartlett homes did a great job!
Great Company the service was excellent. They helped me navigate the insurance company and settlement due to wind damage. The job was excellent. The roof looks great. I have already recommended them for a couple of other jobs.
I would recommend Bartlett Homes and Roofing. They waste no time and communicate well with each other and the homeowner. The employees are very meticulous about a clean worksite and protecting home/landscaping from being damaged. Very impressed with the results.
I referred them to 2 neighbors, not sure if neighbors ever contacted them
I had a very good experience with Bartlett Roofing. I would use them again and have already referred them to others.
It started as a cold call, they had seen missing shingles and decided to knock on the door. Because they were prepared to climb up, take a look & use their program to get in touch with my insurer, it made it easy for me. They hit the times & dates, and they were fast. Cleanup was thoughtful and thorough! I recommend them...!
I installed roofs and did some contracting myself. When I did some calculations, I found they were overpricing labor, and it surprised me. Nonetheless, everything was fantastic. The crew worked very well and the whole process was good, but in good conscience, I don't think I would ever recommend them to anyone based on their pricing. If I were to recommend them, I would tell them that they do good work, but to be prepared for the work to be overpriced.
Luke Smith was very helpful and stayed in contact with me. It was a great experience with him.
Ashlyn was awesome to work for and everything was great! They went above and beyond.
Very conscientious about doing the job right. Very effective interactive communication to keep the customer in the loop.
Areas Of Satisfaction - I appreciate the communication to keep me informed of issues with my insurance and timelines to get the work done. Bartlett Homes and Roofing worked with me to get my home owners insurance sorted out which was a relief for me.
Recognized Excellence - Dan always responded to my calls or text messages and answered my questions.
Very excellent job on everything.
Areas Of Satisfaction - I was most satisfied with the schedule and getting it done quickly with quality work. That is very important.
Lead Source - I heard about Bartlett Homes & Roofing through the field manager. He used to work with me. He is a friend, and he is the one that told me about the referral money.
Review - Very excellent job on everything.
Very good Group of People, Professional, Timely, and know exactly how to do their jobs.. Very happy with whole experience.. Thank you..
Areas Of Satisfaction - Brad the salesman is a gem, very forthcoming with all information, walked us through the whole process. very good man. Robert and his crew, hit the roof running, never stopped until job complete, very impressive....Cudos to your whole team..
Review - Very good Group of People, Professional, Timely, and know exactly how to do their jobs.. Very happy with whole experience.. Thank you..
They did a great job. My wife is very pleased and that's hard to do.
Areas For Improvement - Garrett went overboard to make sure we were happy.
Areas Of Satisfaction - We were in a time crunch because we were selling the home and had a time frame and they squeezed us in to be able to close our home on time. Very friendly and answered all our questions.
Areas Of Satisfaction - Everything was completed quickly and as described. Very pleased overall.
Additional Comments - I have seen a number of roofs replaced on our street over the last couple of years and our roof seems to have as good or better workmanship and materials as any of them.
Their service and products were extraordinary!
Great service with quality customer relations.
Jeramie Kramer, Dan Wydner and Rob and his crew were terrific. Thanks!
They did a great job, and there is nothing I could complain about. They did everything quick and fast.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bartlett Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys