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I have been disappointed in Jenkins Restoration ability to complete the overall job. The sub-contractors they have sent out (sub-contracted for different jobs) have been courteous, very careful, and cleaned up after the job very well. However, after more than 5 months, Jenkins has failed to finish... more
The project manager, Bryan and the painter, Andrew were outstanding and very professional.
very professional. Nice workers. Great jib. Would use again for anything.
The process, from start to finish, was smooth and everyone involved was very responsive with my questions.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Barrington One Construction, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys