They were very responsive, quick to provide updates, and stayed on schedule very well.

Speed and quality

I would recommend ATI to others.

Coordination, especially telling the owner what the work entails, and a plan/schedule to accomplish it. The actual work was really nice.

Andy was great – – good communicator and very on top of things and accommodating. A lot of the other employees were very good as well, including Sandra and Fernando and Ewars.

ATI’s work is above satisfactory. My souse was pleased with the staff’s work and communication

ATI responded to my insurance company request to inspect and repair water damage caused by a faulty hot water recirculation device.
Everyone involved acted professionally and with alacrity.

I would recommend ATI to others.

Great people and great work.

The final finishing touches weren't that high quality.

Great work quality and dependability.

This project has taken to long, we’ll over 2months.

The ATI Restoration representative was really on top of everything and kept us informed throughout the entire process. They did a great job.

Marcello and his Crew are always top notch. Great job as usual.

Communication

Workers didn’t have shoe covers and I had to ask. Drying and blowing equipment dirty. Cut into sink cabinet and I’m just seeing this.

The services were very late. I had to follow up every week on the construction project. I had to follow up every week. Furthermore, I haven't seen any progress.

Terrible customer service, rude head of project

Good communication, and they took care of everything.

If someone needs remediation, they are likely in a tough spot and in need of efficient, hassle free, thorough, knowledgeable help, they need to know their situation matters, and that is what ATI gave us

Excellent experience with ATI restoration. All the employees I worked with were professional, courteous, friendly, effective with their work, and the results were highly successful. I would recommend the services of ATI to anyone needing this assistance.

Just horrible I don't even know where to begin it was just the worst experience ever first of all I never even really spoke with anyone directly except for Yvonne the customer service rep.

I already did this survery over the phone. Your men, Carlos and Richie were very professional and courtious

They were always right on time, explained, in detail work to be done in our unit. Always courteous and kind.

Excessive employees left the business delaying our job. Double billing, then the subcontractors were not paid and said they were going to put a lien on our house after ATI was paid