They are always awesome and on time. If I call them at 8 o'clock at night, they are here at 6 o'clock the next morning whenever I need them.
They are always great and their response time is always great. I go through Chris and he is awesome and always gets the guys out as soon as possible and they get the work done quickly, effficienty, and cleanly!

I can always count on ATI to be responsive whether it’s the middle of the day or middle of the night.

Very professional company. Staff is friendly and takes the time to answer all your questions.

They are responsive, listen to the situation at hand before drafting a solution, and work hand in hand to formulate the strategy, and also help us with implementation.

Let’s start by lack of communication. Cared deeply about $2000 deductible to show your power and how big and great your cis, insof doing your job. I am in a wheelchair and had to endure 10 weeks for a grade C work. But this survey will be deleted, because I am not happy.

It took almost 2 months to fix a tiny water leak, repair the drywall, paint and replace the carpet. The painting of only one wall with bright white did not match.the other walls ..

Alll personnel were professional, on time, cleaned up after each visit!

Better communication with customer as well internal. One crew did not know let other crew know any info, which extended the time of repair.

ATI is very responsive, especially during emergency situations. I am always confident that the work will be done with care and in a timely fashion, though the pricing sometimes gets a little too high for my management.

The response time and support!

The job was finished on time and on budget.

No communication or explanation

They were very responsive, professional, and timely.

ATI sent out professional and knowledgeable workforce to evaluate the water damage and then drain and dry my walls and floors. They were very neat about their work and disposed of all trash and debris.

it was so easy working with them. they're easy to get a hold of follow up. I would recommend using them every time

Every ATI employee treats you with dignity and respect. They are professional and go out of their way to make sure you get taken care of. I use ATI restoration services both at work and at my home. They have become a trusted partner.

Trying to communicate was very hard

Great service and great outcome on my project. Everything was very professional.

Professional

ATI was responsive, friendly, adapted quickly to our needs and got the job done fast!

Very long delays. Failure to provide options with material. Wasted my time going to pick out material without proper guidance of budget.

On time. No surprises. They did what they said they would

Dealing with professional and understanding employees

Justin was prompt, professional and knowledgeable.

ATI handled my whole project, from demo to restoration. They were very thorough, especially with regards to safety/abatement/containment. And they worked fast! I would not hesitate to work with them again.