Our experience with ATI Restoration Las Vegas was very disappointing. Communication was poor, with little to no updates and unreturned messages. The timeline they gave was far too long, and after waiting with no progress, we ended up finding other contractors to complete the work ourselves. The workmanship was minimal and disorganized. The invoice we received does not match the work done, and there are ongoing issues with payment and delivery. While one team member tried to help, the overall service fell well below expectations.
Very dependable
When paying $$$$ over what insurance covered, & still get unacceptable workmanship & communication—and then pay more $$$ for someone else to do what was not done-Mention/forewarn others-Yes but never recommend-NO
Professional, clean, Care,
I keep getting the run around from project managers.
They did a great job.
Jesse was great, but
Arrived on time and assessed job quickly.courtious and knew what to do.
They were very thorough, did not just paint the areas they worked on, but entire walls so there was no hint of construction work. They did a wonderful job of cleaning up during and after each work day and hauling off the trash. All the workers were on time, considerate, pleasant, and hard-working.
Great service! They are very dependable.
Restored water damage and mold and asbestos removal.
Great experience!
Didn't do what the insurance company and us wanted done then tried to swindle us out of 2k for mold removal.NEVER sent us an estimatet to us or the insurance , which was asked for on numerous times.
Quick response upon request. There’s always follow up from the person in-charge with the project.
hard working clean, and polite,
Great work ethic, great people, and always top-notch quality and amazing results.
The team is very responsive.
I've had experience with Servpro and there us no comparison with ATI regarding the level of quality and expertise that ATI brings to the table. I have recommended ATI to my friends and neighbors .
Careful & timely repairs
Great company, quick response and completion of emergency repairs needed.
Would very likely recommend to friends and non-competitors :)
They do good work and are good workers.
My construction team were criminals. They ruined items, and things are missing. They were the worst EVER. And my ATI project manager disappeared on me. Left the company in the middle of the project. I have built a home from the bottom up and have done a lot of other construction. Farbex was DISGUSTING. I don't even have time to type it all up. They ended up costing me more than $15K extra by screwing up with the oven and microwave. I couldn't hate them more.
I really liked their quick response
I am a valuable customer for ATI, very easily to communicate and very friendly