Good service.. great person came to my house..

This company is downright awful. Communication, workmanship, quality, timeliness, follow-through, professionalism, and even billing. Quite literally everything was wrong. This is a mess of a company.

ATI sent a very competent and efficient technician to assess and handle my water damage situation.

Everyone was very nice, but the work took much longer than expected. There were things that had to be redone because of the workmanship.

Did not get follow on job.

Professional, knowledgeable, and pleasant contractors with whom to work.

Workers were friendly, professional and did quality work.

Sometimes a little difficult to work with because of different players involved. Overall, work done to our satisfaction. Choice of actual contractor doing work very good as they were excellent.

Beautiful work plus extremely nice people to deal with. I am thankful!

See below. There were multiple missteps, at the managerial level and above. This impeded the competent workers, or added confusion where none was needed.

I want to take a moment to recognize and sincerely thank each of you—from your project manager to every worker involved—for your excellent workmanship and dedication.
A resident recently shared the following feedback:

“Quality of workmanship was excellent. They did a good job.”

This kind of praise is a direct reflection of the teams' hard work, attention to detail, and commitment to maintaining high standards. It’s moments like these that truly showcase the strength of your team and the pride your teamwork.
Thank you all for your continued efforts and professionalism. Keep up the great work!
Warm regards,

I liked how prompt they were

Execution of work was great. The crew worked their tails off.

It took so long for a small project

It was a very big project and sometimes became confusing about all the schedules and details.

Highly professional. Quick to respond. Pleasant and knowledgeable. Put me at ease.

I do not have anyone to share the recommendation with in the business.

ATI Restoration Philadelphia is very thorough and diligent with turnaround time.

Everyone was so nice, caring & patient.

Unfortunately the restoration took a lot longer than I expected.

Contractor broke glass door and pretended it was someone else. Caused water bill of several hundred dollars and did not cover.

Friendly staff and get work done in a timely manner

Project manager argued with me about every step. Didn’t listen to what I wanted.

Everyone was easy and a pleasure to work with. The work was kept clean and neat. Highly recommend.

I have always been pleased in past with ATI but this time one employee did not properly instruct a worker on OSHA regulations and contaminated items were not properly removed from my basement before applying new carpet.