They were really attentive, communicative, and I am satisfied with the work they've done overall.

I have used ATI for restoration at my community that I manage and everyone we've worked with is extremely professional and detail oriented.

I am likely to recommend them a friend because they were great, wonderful, and Jorge took care of me. He was patient with me; I had just gotten out of the hospital. They stayed in contact with me and just great took care of the water that was in here.

I have been doing business with ATI on behalf of Sonesta Hotels for a long time, and it's always a pleasure working with this team. Great communication from start to finish.

Prompt replies. Excellent restoration. Very clean and tidy. Very fortunate to have ATI for my restoration!

The work was done well, except there was minimal communication with the guys doing the job because they didn't speak English, which made it a little difficult to communicate. Other than that, they did a pretty good job.

Everything was done professionally.

Crew works well together and project completed in a timely manner.

ATI Restoration did not complete the service.

Terry is very pleasant to work with. The experience each time I have needed them was very professional and they met all my needs.

Everyone was very kind and communicated well with all aspects of the project.

Yes definitely

By not fixing broken parts

From start to finish, the team was extremely responsive, arriving quickly and keeping me informed throughout the process. They were respectful and professional, treating my home with care and ensuring that every step was handled thoroughly.

Excellent customer satisfaction and communication

My project manager (Jinette) was always rude, behind schedule, and would then blame my wife for it.

They were very professional. They did an amazing job. When they finished, the apartment looked better than it did when it was brand new.

They were very professional. They did an amazing job. When they finished, the apartment looked better than it did when it was brand new.

They were very professional. They did an amazing job. When they finished, the apartment looked better than it did when it was brand new.

They were very professional. They did an amazing job. When they finished, the apartment looked better than it did when it was brand new.

They were very professional. They did an amazing job. When they finished, the apartment looked better than it did when it was brand new.

It took them forever to initially get started. After they started it took them forever to get to this date and they still are not finished. We were displaced for over two weeks. They did not removed all the furniture out of the home but placed it in my dinning room and hallway. After the asbestos was removed they expected us to live in that mess. We are in our 80’s walking around in that. They took our furniture out on November 7 and we slept on a couch for three nights. Thanksgiving was a dud. It is now November 30th and we still have a lighting fixture to be replaced, insulation to be blown in the ceiling, paint chipped off the wall in the hallway, and God only knows what else!

ATI did a wonderful job. The communication was great and our project manager was a pleasure to work with.

I would recommend them to a friend because they did a really great job. In the beginning, before they came out, we were able to work with the tenant on a good time, everything was explained to me, how it'd work, and explained well. They came and did everything. The water remediation was done quickly and very neatly. There was no mess at all. They left that place cleaner than before, and I really appreciate that.

Communication was the biggest issue. Gaining information was like pulling teeth, painful, arduous, too necessary and uncomfortable. Scheduling timeliness was delayed and follow up conversations were never instigated by ATI. Once the project was approved, I was informed I would be contacted for scheduling the next business day. That did not happen, nor did it happen the next day. I called on the 3rd day, only to be told that it had been denied internally. The next week I was informed the project had finally been assigned, but when I called to speak with the PM, he didnt even know the project had been assigned to him.

If it wasn't for poor communication, ATI Restoration wouldn't have talked to me at all.