The project was handled very professionally from start to finish. Great customer service, including communication and quality of work.

It took 2 weeks to get an approval for an insurance claim. I had to call everyone to get the project started and then was told this was fast process.

Mistakes were made, but ATI was responsive to our concerns and produced quality work. The crew were all very nice and trustworthy

They were on time for work daily and finished when promised. They did everything they said

ATI was professional, timely, and did great work. Can’t ask for anything more than that!

Better communication

I had a tarp installed on the roof. However, it came off. I contacted ATI multiple times, but I was ignored.

Came fast, brought the proper equipment & set up for flooding issues!

Went well

You did good work. I just don’t walk around recommending companies

Our experience with ATI Restoration Las Vegas was very disappointing. Communication was poor, with little to no updates and unreturned messages. The timeline they gave was far too long, and after waiting with no progress, we ended up finding other contractors to complete the work ourselves. The workmanship was minimal and disorganized. The invoice we received does not match the work done, and there are ongoing issues with payment and delivery. While one team member tried to help, the overall service fell well below expectations.

Broke dishwasher mount, multiple time
changes for initial visit, was told tech needed to come by to check moisture but instead of a short visit they did demolition without notification causing a panic situation with my wife having to get other people to pick up our kids from school, broke a tile and took it with them so that now whole area has to be removed costing us additional money.

timely,neat,polite

If they have a prpject.

Very professional, friendly, they did a great job.

Pleasant n professional. Took a lot longer than expected

Very dependable

Very professional, thorough and makes their clients a priority

Prompt, friendly and informative each visit. Looking forward to completed job.

When paying $$$$ over what insurance covered, & still get unacceptable workmanship & communication—and then pay more $$$ for someone else to do what was not done-Mention/forewarn others-Yes but never recommend-NO

Professional, clean, Care,

They did not finish the work they were hired for

This company shows, professionalism all through the project. They keep they promise 💯

They responded very fast and kept me well informed as to what was happening (or going to happen). The work was high quality and completed as scheduled.

The paint job, patch work, and countertops were rushed and not installed correctly.

Prompt communication and scheduling, on time arrival at home, excellent mitigation and repairs.

I keep getting the run around from project managers.

Fast and clean service

Professional, communicative, timely

Results reflect quality, professional, knowledgeable work

They did a great job.

Disappointed with service, workers and culture of the company which was ill equipped to complete project in a timely manner.

The crew was very efficient and polite. I hope I will never need their services again, but if i did, I would hesitate to contact them.

Inspector Nik was very professional and thorough accessing the source of the damage incurred in the ceiling of our dining room!

Brad was my Project Manager and he kept me up tp date on everything. I had new wooden flooring put down after my refrigerator leaked on my old wooden floor. The men that installed it were experts and did a fantastic job! Also, they had a crew that wrapped all my household items to be moved to their wearhouse. After the job, they put the furniture back and and put everything away. The ladies did an excellent job!!

Did a Good job

Jesse was great, but

professional throughout did as requested with no issues

Arrived on time and assessed job quickly.courtious and knew what to do.

I would certainly recommend ATI if someone asked me for a recommendation.

Everything was perfect!

I would recommend ATI to a friend with the exception that ATI might be slow communicating but that was quickly solved by my phone call.

Everything....Professional, all workers did a great job in a timely manner.

They were very thorough, did not just paint the areas they worked on, but entire walls so there was no hint of construction work. They did a wonderful job of cleaning up during and after each work day and hauling off the trash. All the workers were on time, considerate, pleasant, and hard-working.

The guys are always very responsive and polite.

Easy to communicate with.

Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket

Great service! They are very dependable.

The service

It's been over a month n reconstruction still hasn't begun