Careful & timely repairs

Great company, quick response and completion of emergency repairs needed.

Would very likely recommend to friends and non-competitors :)

They do good work and are good workers.

Possibly the worst service I’ve ever experienced. I was given a week estimate that ended up being a 4 week long project. People who had apparently never touched a tool in their life were working on my house. I ended up having to do half of the work by myself just to have it finished in a reasonable time.

7 months to do the repair. Terrible communication. Still waiting to complete the process and get my deductible back.

My construction team were criminals. They ruined items, and things are missing. They were the worst EVER. And my ATI project manager disappeared on me. Left the company in the middle of the project. I have built a home from the bottom up and have done a lot of other construction. Farbex was DISGUSTING. I don't even have time to type it all up. They ended up costing me more than $15K extra by screwing up with the oven and microwave. I couldn't hate them more.

Professional yet warm and caring in a stressful situation. Their Confidence was reassuring that the job would be done to my satisfaction. Went above and beyond my expectations!

Our house, furniture, and clothes were ruined!

They handled the issue right away

Eight months!!! I am homeless, I would have never used this company if they had been truthful with the time frame for the rebuild.

25 Yrs experience with Scott LeVigne of MidPoint !! Hopefully ATI can continue to meet the same previously set expectations of past performance by Scott L of MidPoint !! Time will tell ?!?!?

I really liked their quick response

Slow in responding to work orders and providing quotes.

Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.

Reliable, in time and pleasant to work with

Communication, detailed plans and fast service

Was very disappointed with the way my house done

I am a valuable customer for ATI, very easily to communicate and very friendly

I was very pleased that ATI Restoration was able to come out quickly and in a timely manner in the emergency situation.

This service was very quick and easy

Quick response to emergent issues, quality, professionalism, experienced.

Fast and efficient work!

The crew was amazing. They worked until finished. Hard working crew. Cleaned everything up as well.

Always timely. Notified me of them being on their way. Came out after shortly leaving to fix a faulty dehumidifier

Very Professional. Did a great job. Allen Brush and Jay Coyle were excellent to work with. I have alreafy recommended them.

The roof repair was done professionally and I am very satisfied with my experience with your company and employees

The company provided quality service on the repairs. They also were good about communicating when they were coming.

I worked with a different company when my hot water heater went out, they did not wait for an approval, they bought dryers and and removed all the wet property.

Everyone I have met or communicated with has been extremely helpful and professional.

It was nice to have a one stop shop for the emergency mitigation and repairs all from one company.

ATI was on the job immediately when I had water damage from a cracked pipe, and they took very good care of my property.

They had great response time, good communication, and involved us in the decision making.

Greg and his team were very accommodating around our schedule.

I liked that they were quick to respond and I appreciated the daily updates.

They completed all the work, plus additional work that needed to be done. They got everything accomplished, that was included in the insurance budget.

ATI was dependable, professional, reliable.
Their work was extremely good

The fast response communication and wonderful customer service.

The crew came on time, mitigated my water problem, were respectful of my property, and were very helpful and understanding.

Way to work with through my Project Managers. Jeremy and Hernan, thank you!

Prompt service and excellent communication

The project crew were very professional and courteous.

Professional staff, good work, helps move heavy items and cleans up well

Overall I had a good experience with ATI. The staff that was part of my project responded quickly and efficiently. However, sometimes I would send information and it appeared that no one had looked at it. They went above and beyond in one of the areas of making the bathroom be functional and not just complete. The only main issue I had was the fact that they put in the toilet incorrectly and then when they came back to do it, they did it even worse. I had to pay out of pocket for another company to come and fix the problem, which was annoying.

I really enjoyed working with John he was so easy going and he didn't have to hound him about anything he knew when to you know add the little extras that I added on you know so it would help my budget and it wouldn't slow down the work I really appreciated the way John worked with me thank you

ATI employees that I am involved with all have a very kind personality and stay in touch as this job moves forward.

It took months from initial walkthrough and insurance approval to finally set up dates and times for repair work. What I was told was a one, maybe two day job; eventually turned into three. Was told that the trash that was left behind was going to be taken, left with me and I had to take care of it.

Truly impressed by everyone I've interacted with at ATI. Very professional and knowledgeable, as well as great people.

Did not complete work, abandoned project and work they did was done incorrectly.

Jesse Fein was extremely responsive and easy to work with. He understood what I was looking for and the team was able to get the job done in the time promised.