Seriously!!! You must be joking.

Did very nice work restoring my downstairs after being flooded.

Fast and friendly service.

Very long delays. Failure to provide options with material. Wasted my time going to pick out material without proper guidance of budget.

I like that you guys are dependable always do a great job and communicate with us during any of our floods about the condition of the unit that it's actually dry And ready to be put back together Everyone on the team is always professional

The Project Director Dan did an excellent job of quickly lining up necessary actions and keeping me advised of developments all through the process. Davey, the man who actually did the repairs on my roof, performed excellently in replacing roof tiles, especially since it was hot and my roof is very steep.

On time. No surprises. They did what they said they would

Nothing has been returned yet. And I was upset that t you started packing our personal belongings without asking first.

Fast, responsive, understood issue, located source of leak, connected with great contractors to get the work done quickly.

Prompt service and professional employees

Multiple failed timelines/rescheduling, extending the job past its deadline.

Poor workmanship

Not following the scope of work. Just wanted to get in and out as fast as possible.

Unprofessional representatives.

Dealing with professional and understanding employees

Improve timeliness of
Communication

Justin was prompt, professional and knowledgeable.

I like the professional Care they provided during services of the cleanup of our home and the care they took to wrap our furniture and place into a designated area. Thank you ATI

Quality work and responsive to wuestions

Great communication

Quickest Service. Neat and professional.
Arrived on time and completed removal of damaged services.

ATI’s staff and vendors were professional in every department. The work was high quality with attention to detail.

They were very efficient, work was done on schedule and the final results were excellent.

move faster

ATI handled my whole project, from demo to restoration. They were very thorough, especially with regards to safety/abatement/containment. And they worked fast! I would not hesitate to work with them again.

ATI project Manager, Spencer McDonald, explained what was going to happen during the restoration process. He communicated very well; visited to inspect the progress of the work; answered my questions completely, made sure the exact original flooring was used in the restoration project. I was happy to for the work done.
I still have to reach out to the adjuster for my damaged area rugs etc.

Always on time , clean up after every visit very nice crew members very polite

The workers were great, they came in and did the work and even answered most of our questions. The foreman whose name is Greg was always hard to reach and the questions we had only got answered after the workers would contact him.