Brad was my Project Manager and he kept me up tp date on everything. I had new wooden flooring put down after my refrigerator leaked on my old wooden floor. The men that installed it were experts and did a fantastic job! Also, they had a crew that wrapped all my household items to be moved to their wearhouse. After the job, they put the furniture back and and put everything away. The ladies did an excellent job!!

Did a Good job

Jesse was great, but

professional throughout did as requested with no issues

Arrived on time and assessed job quickly.courtious and knew what to do.

I would certainly recommend ATI if someone asked me for a recommendation.

Everything was perfect!

I would recommend ATI to a friend with the exception that ATI might be slow communicating but that was quickly solved by my phone call.

Everything....Professional, all workers did a great job in a timely manner.

They were very thorough, did not just paint the areas they worked on, but entire walls so there was no hint of construction work. They did a wonderful job of cleaning up during and after each work day and hauling off the trash. All the workers were on time, considerate, pleasant, and hard-working.

The guys are always very responsive and polite.

Easy to communicate with.

Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket

Great service! They are very dependable.

The service

It's been over a month n reconstruction still hasn't begun

Restored water damage and mold and asbestos removal.

The ATI crew was phenomenal. Each gentleman came in, introduced themselves, and then visited the site of the mess and started their work. The team had a pleasant, friendly vibe and was extremely efficient. In a few hours, our stinky downstairs disaster was cleaned up. For us, it was like a miracle! Many thanks to ATI!

They did an excellent job in a timely manner.

I told your company several times their services were not needed, explained the situation over, they continue to call, then charged my insurance for the trip, to me that should be insurance fraud.

Highly professional service

Great experience!

Professional!!!

Still waiting for the restoration to be completed

The management of this project was vaguely engaged. We were told at the start "don't worry, we will take care of everything".
It took a while before I understood the separation of responsibilities, who was doing what. I am not much happier with the USAA claims representative. People took leave without arranging someone else to cover or letting us know they would be out of office or who we could contact, or if we were just waiting.

Concerned with what I see as a case of nepotism. As a couple in our late 70's we were overwhelmed by the home disaster that brought ATI to our home. We trusted USAA and therefore trusted ATI because you were sent by USAA. Belatedly I realize I should have taken more control and made more decisions about who would do what. We were not at all happy with the choice of Custom Carpets for our flooring installation. Again, a lack of supervision and responsibility.