They were very responsive, professional, and timely.

ATI sent out professional and knowledgeable workforce to evaluate the water damage and then drain and dry my walls and floors. They were very neat about their work and disposed of all trash and debris.

Did not restore in a timely manner. Did not communicate and crew was sloppy.

The ease of handling the project. Jeremy and Tyler both did great considering the scope and the crew and the change orders.

it was so easy working with them. they're easy to get a hold of follow up. I would recommend using them every time

ATI Restoration Phoenix — CRS is awesome and phenomenal!

Every ATI employee treats you with dignity and respect. They are professional and go out of their way to make sure you get taken care of. I use ATI restoration services both at work and at my home. They have become a trusted partner.

I had to constantly contact 4 different agents to find out status of my repairs.

They arrived when they said they would. Work completed in a timely manner. Workers respectful of property. One particular worker, during restoration was quite skilled.

Trying to communicate was very hard

All the staff that came in and did the work in our home were very nice, very thorough, and extremely knowledgeable….especially Stanley and Stacey. They explained everything in detail as to what needed to be done and returned several days in a row to check on the condition of the moisture levels in the Plaster walls and ceiling around the affected areas and removed what was necessary to prevent any mold or further damage going forward. They cleaned up each day before leaving n were very considerate of our personal property.

Mileidy was great and always kept us informed what was going on

Prompt and did a good job.

Better communication with the home owner over the project time. Many are taking off work and a time frame and prior plans are best for arranging schedules.

The repair was well-done and in a timely manner.

ATI cared about providing excellent customer service, making sure the job was done well and completely, and addressing any questions or concerns promptly without hassle.

Anytime I contacted Jeremy. He got right back with me.

Great communication, service and quality of work

Steve Plant and Casey Shipp and her team, went above and beyond to help us right away. Because of this is mitigated lasting damage.

Your company did not show or call for an appointment. I followed up with a technician twice who said they would have a manager contact me, and no one ever reached out.

They were quick to respond and very professional. They got everything back to normal.

They were very easy to work with during a very difficult time

Great service and great outcome on my project. Everything was very professional.

Professional

I would never recommend this company and I truly wish that I would never have went with them. The whole experience (besides the mitigation was negative). This reflects the poor communication, poor carpentry work, and just over all experience, including how they left the house.