ATI Restoration lives up to their name. My house was a disaster after the storm and floods in our area. ATI dried, deconstructed, reconstructed, renovated and installed a new floor! I could ask for no more! They made me a very happy person.
Super prompt and professional!
The back patio that you repaired was left with huge gaps to the roof where now squirrels are nesting in the attic.
Professional, competent, outstanding service.
Responded quickly to my request for service, showed up on time, workers were friendly and very professional, the mold was eradicated and the work area was kept very clean.
Everyone was on time did everything they said they would do, wonderful experience
In such a stressful situation the walked me through everything, they are polite, respectful to my property and my family, they have had so much patience with me with every question I had! I am very happy with the service and final product.
ATI was wonderful and we would highly recommend them to anyone! We would especially like to highlight Dominic Corcoran, who is hands down the most efficient, detailed oriented, confident and responsive individual we've ever worked with. Many many thanks!
Excellent communication!! Did a fantastic job and helped with all of the insurance paperwork. Outstanding work on all levels!!!
Good workmanship, sub par com
Indication
Everyone you sent did a fantastic job and we're so helpful guiding us through this gigantic job
Quick response great professionalism courtesy from everyone that I had contacted With
The over all service was great and the team was very responsive to the urgent need to resolve our issues. The area of growth would be the communication to the client during the process. I had to reach out to them consistently to get updates after missed deadlines and commitments.
Very competent employees, they work like they care about the project.
Clean, punctual, quiet. Did his work
Great experience. Consistent and clear communication. Employees were courteous and punctual. Overall would use again.
I valued ATI kept their warranty commitment. Work was done thoroughly, but not necessarily properly done after flood. ATI has a staff retention problem.
The mitigation crew was excellent. I’m a severely handicapped senior. Because of the great work done by the mitigation team I agreed to the ATI repair work via my nurse. I have macular degeneration in my eyes and cannot read what was sent to my cell phone. I requested someone come to my home to help me. . I was aware of my USAA deductible but not for the issues I have now. Was told I had to pay almost $1500 before the work would even begin. I can pay only by check. I have the $1000 deductible. Someone other than Stacie needs to help me. It’s not personal as her hands are probably tied.
The demo part was super amazing!!!! They covered everything, were very professional and got the job done. The rebuild is currently not going great at all. First day they were to be there between 9 and 10. Showed up around 2. Next done supposed to be there at 830, didn’t show up until 930 and was not completed at 5. Drywall done yesterday and nothing covered. My entire kitchen and dining room is covered in drywall dust. Which all my drawers that were pulled out and in the kitchen area along with my clean dishes are completely covered in dust. Today, cabinet people showed up. Wasn’t even aware they were coming. Communication and punctuality is poor.
Prompt, polite, willing to work with my schedule
Fantastically bad at the execution. I would not trust this company to do any work for any reason. Living with the kitchen they signed off on, makes it clear that neither expertise nor human compassion factored into the work. The cabinets are sub par, and are not a one to one replacement to previous (damaged) boxes. A kitchen is a workroom. They have made everything harder to do there. We had to capitulate to several inadequacies to get a working kitchen after more than two years. Just this bare fact should be sufficient to have anyone avoid this company.
Did good work quickly and communicated what was to happen
On time thoroughly explained everything
So far so good, but we really are just starting this project
Company did a great job outsourcing for the drywall, painting and crownmolding. Not sure if the flooring folks was through ATI, but they did an excellent job.