Everyone we’ve been in contact with has been professional and helpful

Jason and his team did a beautiful job with the demo piece of the project. They were on site very quickly and completed the demo and dry out within 4 days. Their communication, professionalism and work quality were outstanding. Jason provided a mop sink and folding table to make my kitchen functional until the restoration was complete.
Frank, the restoration project manager, and Larry, the craftsman, worked together to complete a high quality restoration. I am pleased with the quality of my restored kitchen. They were both professional and easy to communicate with.
My one significant complaint was the 3 week break between the end of demo and the beginning of restoration. The two departments need to communicate more effectively with each other to limit these losses of time

Everyone who came to our home for this restoration project was extremely professional and helpful in our understanding of what our project entailed. Very happy with Tara and Mike, especially, who kept us in the loop throughout our need.

Excellent results

Yes, Quick to respond, assess and start the project.

It was very nice to have someone in charge of this project and not try to do it myself

No. Though ATI was courteous and professional in texts and emails, I didn't feel properly guided through choices and the entire restoration took about 10 months for new flooring in kitchen, carpet padding in a couple rooms, baseboards, and one cabinet rebuilt. The flooring crew was not good. I wasn't coached through flooring choices properly, and this resulted in extra work, more visits, and flooring that I do not like at all. My cabinet was rebuilt and upon installation, found to be too large for the space. This required an additional visit. Upon the next visit the cabinet and cabinet doors were different colors. This required another visit. There are too many disappointing details to go through, but I would not use this group again.

On time thoroughly explained everything

Did a nice job, craftmen were qualified, kept us informed on progress & appointments.

I was well informed of what the process was going to be.

Full, dedicated support from top to bottom, office to field staff.

They were very polite and did what they promised. If it wasn't possible, they said they couldn't do it. If they said they would be here at 6:00, they would be here. If they were delayed in traffic, they would call and let me know it would be 6:15. They were very polite and considerate.

Both ES & Repair crews were professional and took care of business in a timely manner

ATI does a great work.

so responsive and professional

Every one that came to my home to restore the damage were very kind and kept me informed about the work they were to do and did a good cleanup job at the end of the day.

Professional from start to finish.

Very professional! Attention to detail was incredible!

Yes, I would recommend it him because he works with our schedule. It was very prompt when he said he was gonna be there and I appreciate it that.

For the most part, I didn't have any problems with them, but I did have a problem with another company they referred.

Communication is excellent, work was done at a timely pace.

Tiles not aligned large gap from tile to base board and over $500 charge for 1 day of fan dry out

The "Residential Work Authorization - Arizona" stated the work would start on 10/17/25 and would be substantially completed by 11/14/25. It was completed on 1/14/2026. ATI scheduled one month, but it took three.

The process started on September eighth, twenty twenty-five, and they completed the job on January twelfth, twenty twenty-six. The job consisted of fixing the shower and the closet, so it took them five months to complete the job.

Excellent work