I am extremely disappointed with the work completed by this team. Communication throughout the project was consistently inadequate, and we had to call and email repeatedly just to get basic answers. There are numerous issues with the installation that require attention. No vapor barrier underlayment was installed under the floors, causing corners to cup and worsening over time, and sections that needed leveling were installed as-is, resulting in warping and dips along the hallway. Faucets and shower fixtures were installed incorrectly, backwards! creating safety hazards for our little girl, and tubs were left detached from the floor. Paint was left on door handles, and door frame replacements caused wall damage that was never repaired or repainted. One bathroom floor is uneven, creating a tripping hazard, and the shower flange and tub spout were improperly installed with no follow-up despite assurances. New toilets were left uninstalled, with no sealant applied at the base, and faucets were only temporarily fixed with excessive silicone rather than proper installation. Overall, it was a constant struggle to get anything done correctly, and we were repeatedly blamed for delays due to our "choice of materials" that at the end it was provided by team. The floors and all affected installations need to be reviewed and corrected, as the quality and safety of the work were completely unacceptable.
A simple bathroom renovation has taken 9 months. Unacceptably, ATI is the worst company. I have shared with people to never use ATI.
Over priced, no communication, drag jobs out.
Communication from project manager was not there
Well done job and executed timely for me. I will use you guys again!
ATI was great, however some of the subs were not terrific. They didn’t measure correctly or or install correctly. Maybe they should look for better subs.
very fast and professional service
The General Contractor that worked with me (Jay Ball) was very professional and helpful. He made a very stressful situation flow with his knowledge and constant communication keeping me informed all along the process.
Jordan and Abraham are the best! I have worked with them on several projects and they’re communicative, respectful, and always showing up on time and going above and beyond.
The work was delayed, and the building was a disaster.
Hopefully noone we know will need tour services.
If anything changes you can count on me remembering you.
Anthony Colon is always quick to get a crew out whenever I have a flood or an issue.
We were gone while the damage occurred an repairs were undertaken. ATI was totally reliable and trustworthy which was truly appreciated.
ATI cared about providing excellent customer service, making sure the job was done well and completely, and addressing any questions or concerns promptly without hassle.
Great communication, service and quality of work
Due to the situation that occurred it seemed to take a long time between projects but I’m happy with end result.
Always on time , clean up after every visit very nice crew members very polite
They did great work and were very professional and on time — on time is the key!
The service has been absolutely fantastic to date!
We are so happy that our insurance company suggested contacting ATI! We used them from start to finish! They were so easy to work with and we would highly recommend this company to others.
Excellent service
I very much appreciated that even on a long and chaotic holiday weekend my call was answered right away. Boston assured me someone was coming out the same day and they did!
Proactive Communication. Tired of calling to get updates.
Prompt friendly hard working get the job done fast and right
ATI was professional, timely, and did great work. Can’t ask for anything more than that!