Very professional and on time. Was very helpful when we thought there was a problem!
We had to stay on top of things and frequently had to request that things be done or redone correctly. We are fairly low-key, but it was a tough experience where we felt bullied by the main subcontractor.
Quality of work was satisfactory, but the project took over two months to complete.
so responsive and professional
ATI Restoration had inconsistent communication especially with the billing department.
Every one that came to my home to restore the damage were very kind and kept me informed about the work they were to do and did a good cleanup job at the end of the day.
Completed the job effectively and quickly. Professional team.
Professional from start to finish.
Very professional! Attention to detail was incredible!
Good quality work, when it was getting done.
This was the worst customer experience that I have ever had. They are unprofessional, untimely, provide low quality of work, and they had to redo a lot of work. My wife and I project managed most of the job.
Yes, I would recommend it him because he works with our schedule. It was very prompt when he said he was gonna be there and I appreciate it that.
For the most part, I didn't have any problems with them, but I did have a problem with another company they referred.
Communication between you and us was difficult and had to try several times to get ahold of anyone to help
On time
Communication is excellent, work was done at a timely pace.
I have been used as a storage plave for your equipment
Tiles not aligned large gap from tile to base board and over $500 charge for 1 day of fan dry out
The "Residential Work Authorization - Arizona" stated the work would start on 10/17/25 and would be substantially completed by 11/14/25. It was completed on 1/14/2026. ATI scheduled one month, but it took three.
They did a good job!
They were good. I appreciate what they did.
The process started on September eighth, twenty twenty-five, and they completed the job on January twelfth, twenty twenty-six. The job consisted of fixing the shower and the closet, so it took them five months to complete the job.
The work was poor. Three years later I am still having issues. On my fifth project manager. Every time I call about an issue when they show up they try to say my warranty is no good and they treat me like I don't know what I am talking about.
The people I dealt with were very professional. The work they did was excellent. They worked with me on my availability to complete the job. When they said they would be here they were. I wish I would of know about them when I had my mold issue, so they could of taken care of that also.
They were very familiar with the process that the clinic required us to go through and they made it easy.