My job is still ot completed, lack of professionalism by crews and lack of communication from ATI. The project is 16 months past the completion estimate.
Ken is attentive and the price and work is always good.
I never give a 10 so a 9 is just as good.
A simple bathroom renovation has taken 9 months. Unacceptably, ATI is the worst company. I have shared with people to never use ATI.
Over priced, no communication, drag jobs out.
I only gave it a "10" because of a positive experience I had with an attorney for ATI.
Communication from project manager was not there
Poor workmanship. Difficult to get a good repair verse cover up patch.
All of your employees were on time, always in contact for anything I needed to do and your have a great team
The job is nice but they keep bothering me about the bill and it's covered by insurance.
quick to arrive, good quality work
Well done job and executed timely for me. I will use you guys again!
ATI was great, however some of the subs were not terrific. They didn’t measure correctly or or install correctly. Maybe they should look for better subs.
there was always communication Doug always told me what was going on, which is more than I can say for my insurance carrier.
This company is downright awful. Communication, workmanship, quality, timeliness, follow-through, professionalism, and even billing. Quite literally everything was wrong. This is a mess of a company.
Did not get follow on job.
Good people
This was a difficult experience that took much longer then originally explained.
very fast and professional service
The General Contractor that worked with me (Jay Ball) was very professional and helpful. He made a very stressful situation flow with his knowledge and constant communication keeping me informed all along the process.
ATI started out great. Then Abel Gandara started ghosting me. I contacted the main office and got his supervisor. Stephen put me in touch with Brad. Brad came out and said he'd get the repairs fixed. Then Brad ghosted me. Contacted ATI AGAIN and was told that Brad left the company. They put me in touch with Corie Paul. Corie came out to look at the garage. She said she'd get a siding person out to fix what Juan installed improperly. Corie had the garage repaired satisfactorily within about 3 weeks. Repairs to the garage should only have taken a few days but ended up taking 5 months. Corie was amazing!!! Abel, Juan and Brad were terrible.
Absolutely horrible experience. Terrible at communication, timelines, organization and professionalism.
I had some waiting times that I feel I should not have had. I felt like I was ignored at times. However, for the most part, they did a good job.
They had great communication, were flexible with my schedule, and were able to assist with contractors to complete the work when needed.
Jordan and Abraham are the best! I have worked with them on several projects and they’re communicative, respectful, and always showing up on time and going above and beyond.