Great team and keeps you up to date on everything.
Difficulty getting things scheduled. Victor was the best part of the experience-- professional, always responsive and helpful.
Very professional and efficient. Good communication.
Everyone I dealt with was extremely profession and helpful. I was kept aware of all actions throughout my repair process.
April and all the Guys that came to the house were awesome professional nice.
Professionalism attention to detail and Customer Service Are second to none in this here
They were on time for work daily and finished when promised. They did everything they said
When paying $$$$ over what insurance covered, & still get unacceptable workmanship & communication—and then pay more $$$ for someone else to do what was not done-Mention/forewarn others-Yes but never recommend-NO
Professional, clean, Care,
They did a great job.
Jesse was great, but
Careful & timely repairs
I really enjoyed working with John he was so easy going and he didn't have to hound him about anything he knew when to you know add the little extras that I added on you know so it would help my budget and it wouldn't slow down the work I really appreciated the way John worked with me thank you
It took months from initial walkthrough and insurance approval to finally set up dates and times for repair work. What I was told was a one, maybe two day job; eventually turned into three. Was told that the trash that was left behind was going to be taken, left with me and I had to take care of it.
repair looked like new construction, not repaired construction.
Exceptional, timely, and professional work.
ATI (nee, GraEagle) arrived on site on the afternoon of Valentine's Day, surveyed the damage, and immediately began emergency tarping of my roof to prevent further rain damage, finishing the job well after darkness fell.
The staff immediately placed fans, and that started an orderly process of cleanup and restoration.
Very helpful, friendly personnel. My project manager was available to me at all times, answered questions, and offered great suggestions on ways to complete the work efficiently and with style. The project finished ahead of time. All the workers were friendly, knowledgeable and hardworking. I will look to ATI for my next project.
We were very pleased with the repairs that were completed. We were kept well informed by our Project Manager, Dave.
I would highly recommend ATI Restoration Las Vegas North (GraEagle). Personal in approach and professional in delivery ATI has exceeded out expectations as no detail was too small and the communication they offered every step of the way made a very stressful situation coming out of an episode of water damage, very easy to understand and keeping us informed of every step they were executing.
Happy with the actual repair results but since the project completion I seem to have a lot of insects in my home.