Our experience with ATI Restoration Las Vegas was very disappointing. Communication was poor, with little to no updates and unreturned messages. The timeline they gave was far too long, and after waiting with no progress, we ended up finding other contractors to complete the work ourselves. The workmanship was minimal and disorganized. The invoice we received does not match the work done, and there are ongoing issues with payment and delivery. While one team member tried to help, the overall service fell well below expectations.

Very dependable

I keep getting the run around from project managers.

I was told on 2/4/25 that a refund would be forthcoming for the flooring. As of today Thomas Webb told me no refund was received and he would follow up with you. No payment to me could be issued until the refund was received from you. Please process the paperwork Gerald said would take approximately 30 days but now is 44 days. Please refund and mail to Connect Insurance. Attn. Thomas Webb. For claim #
01-008-485409. Policy # 41325176. 1/16/25. Shirley Smith

Was not interested in really finding the leak. Walked around in circles looking at the walls. I told them it was a slab leak so should of looked at the ground. I had to keep asking then to go into spaces to look. Was at my house less than 10 minutes. I bought a infrared camera on Amazon for $150 and found the leak within a minute!? I would not use them and also told the insurance company about them.

Probably would not recommend for reconstruction. The remediation team was great, the construction team was ok.
Bad communication, average quality of work, length of project was longer than expected, cost of certain parts of the project were more than expected.

Project not finished

I really miss Oscar. I feel I was updated and not ripped off.

They don't do their job.