WHEN THEY FIRST CAME TO MY HOUSE EVERYTHING WAS GREAT AS TIME WENT ON I FELT LIKE I SIGNED WITH THE DEVEL. THEY GAVE TWO LABORERS THAT WERE OK ONE HAD BROKEN ENGLISH AND THE OTHER NO ENGLISH. DIRECTION GIVEN WAS NOT THERE PAINTED WALLS BUT NOT TRIM OR EVEN THE CLOSET IN THE HALLWAY. CLEAN UP DOES NOT EXIST WALL PLATES NOT PUT BACK ON. FIXTURE IN LIVING ROOM HANGING BY WIRE. THEY ONLY BRING PRODUCT AS NEEDED NOT JUST HAVE ON THE JOB. GOING ON MY FOURTH DAY BETWEEN PAINTING AND ATTIC WORK. ONE DAY HAD A TRUCK NEXT DAY JUST DROPPED SOMEONE OFF AND HAD NO TOOLS TO WORK WITH. HE TOLD ME HE WAS LEAVING AND DID KNOW WHEN THE INSULATION WAS COMING BAGS OF TRASH LEFT IN YARD FOR A WEEK NOW HAVE 22 BAGS WAITING TO BE REMOVED.

The response time was amazing, from management to the techs, well done!

Communication was great!

ATI was professional and handled flood remediation at our building with urgency and calm. They were responsive, available, and incredibly helpful. The team worked hard at every step of the process, and the remediation work was excellent. The end result looks great. I would highly recommend working with ATI for your emergencies and remediation projects.

Better communication with insurance company, CSAA.

Always quick to respond and thorough

Quality workmanship

The job was done in a timely matter and any issues were addressed quickly and efficiently. Joe Bida was professional and caring and a pleasure to deal with

Jimmy and Bruno are amazing, professional, responsive, and always deliver

I went through 3 project managers and took 4 months to complete.

Easy to deal with and made a difficult situation so much better. Staff was courteous and timely and solved the problem on first try.

Prompt service, excellent communication, quality work.

Excellent team and project manager. Met all deadlines and very respectful of my home.

They were very polite and did a amazing job

Response was swift!

Great work and timely response to getting booked for the job.

Very disappointed that we had to pay ATI's paint contractor, Bogle Smart Build, 590 dollars out of pocket in order to get them to complete the painting of our flooded living room walls (north and east walls) when ATI had designated only the south living room wall for repainting, and to replace the bathroom sink which they removed in order to replace the cabinet and which was found with a broken stopper mechanism on our patio floor. (It is not known how the stopper was broken but the sink had to be replaced.)

Packers were a one they deserves a ten but the first manager not la bron was not reliable or did not respond to my inquiries I asked that he be removed but before his removal he showed me only one small sample that I meant the specs of the original carpet I approved it but hindsight it was a bad choice cause the carpet is great to walk on but 30 to 40% lite tan with the other % medium brown if I had seen a bigger sample I may have requested a different color. Overall the task took almost 9 months too long

Start to finish the job was a shit show. The only person worth a damn is Brent. They kept making adjustments for work they did not complete or intend to complete to try and SCAM the insurance company.

On time, professional and clean

Service was great! They did a good job. However, it was 2x the price of my other tart company

Excellent

Appreciate the time frame given and how they were there at that time. Did a very thorough job , and removed all the debris.

Professional knowledgeable really nice people

We appreciate the ATI family! I say family because they truly are an extension of the Sonesta family. I have had the pleasure of working with ATI on small and big projects at multiple hotels. Attention to detail and responsiveness are my favorite aspects of working with ATI. Lastly, the thing is the execution of projects and follow-through to ensure we are satisfied with the finished product.

They were responsive and completed the work in a quick and timely manner.

timely,neat,polite

Very professional, thorough and makes their clients a priority

Prompt, friendly and informative each visit. Looking forward to completed job.

This company shows, professionalism all through the project. They keep they promise 💯

Prompt communication and scheduling, on time arrival at home, excellent mitigation and repairs.

Fast and clean service

The crew was very efficient and polite. I hope I will never need their services again, but if i did, I would hesitate to contact them.

professional throughout did as requested with no issues

I would certainly recommend ATI if someone asked me for a recommendation.

Easy to communicate with.

Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket

The ATI crew was phenomenal. Each gentleman came in, introduced themselves, and then visited the site of the mess and started their work. The team had a pleasant, friendly vibe and was extremely efficient. In a few hours, our stinky downstairs disaster was cleaned up. For us, it was like a miracle! Many thanks to ATI!

They did an excellent job in a timely manner.

Professional!!!

I’m so pleased that videos were taken in the beginning so that everything could be found so quickly in the end. I’m also very very happy that the women who were responsible for all the organization of everything in the house were so efficient.

I worked with them on several occasions. They are really good with communication and timing. I really like them.

everything! they were there & working very promptly. ALL of the employees were wonderful.

Very professional

7 months to do the repair. Terrible communication. Still waiting to complete the process and get my deductible back.

Professional yet warm and caring in a stressful situation. Their Confidence was reassuring that the job would be done to my satisfaction. Went above and beyond my expectations!

They handled the issue right away

Eight months!!! I am homeless, I would have never used this company if they had been truthful with the time frame for the rebuild.

Slow in responding to work orders and providing quotes.

Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.