timely,neat,polite

Very professional, thorough and makes their clients a priority

Prompt, friendly and informative each visit. Looking forward to completed job.

This company shows, professionalism all through the project. They keep they promise 💯

Prompt communication and scheduling, on time arrival at home, excellent mitigation and repairs.

Fast and clean service

The crew was very efficient and polite. I hope I will never need their services again, but if i did, I would hesitate to contact them.

professional throughout did as requested with no issues

I would certainly recommend ATI if someone asked me for a recommendation.

Easy to communicate with.

Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket

The ATI crew was phenomenal. Each gentleman came in, introduced themselves, and then visited the site of the mess and started their work. The team had a pleasant, friendly vibe and was extremely efficient. In a few hours, our stinky downstairs disaster was cleaned up. For us, it was like a miracle! Many thanks to ATI!

They did an excellent job in a timely manner.

Professional!!!

I’m so pleased that videos were taken in the beginning so that everything could be found so quickly in the end. I’m also very very happy that the women who were responsible for all the organization of everything in the house were so efficient.

I worked with them on several occasions. They are really good with communication and timing. I really like them.

everything! they were there & working very promptly. ALL of the employees were wonderful.

Very professional

7 months to do the repair. Terrible communication. Still waiting to complete the process and get my deductible back.

Professional yet warm and caring in a stressful situation. Their Confidence was reassuring that the job would be done to my satisfaction. Went above and beyond my expectations!

They handled the issue right away

Eight months!!! I am homeless, I would have never used this company if they had been truthful with the time frame for the rebuild.

Slow in responding to work orders and providing quotes.

Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.

Reliable, in time and pleasant to work with

Communication, detailed plans and fast service

Was very disappointed with the way my house done

I was very pleased that ATI Restoration was able to come out quickly and in a timely manner in the emergency situation.

This service was very quick and easy

Fast and efficient work!

The crew was amazing. They worked until finished. Hard working crew. Cleaned everything up as well.

The roof repair was done professionally and I am very satisfied with my experience with your company and employees

I worked with a different company when my hot water heater went out, they did not wait for an approval, they bought dryers and and removed all the wet property.

Everyone I have met or communicated with has been extremely helpful and professional.

They had great response time, good communication, and involved us in the decision making.

Greg and his team were very accommodating around our schedule.

ATI was dependable, professional, reliable.
Their work was extremely good

The fast response communication and wonderful customer service.

The crew came on time, mitigated my water problem, were respectful of my property, and were very helpful and understanding.

The project crew were very professional and courteous.

Jesse Fein was extremely responsive and easy to work with. He understood what I was looking for and the team was able to get the job done in the time promised.

The work performed and the time it took to complete the job was fantastic.

It was very difficult to get a date for someone to come make a simple fix to a problem that was created when they did the initial reconstruction on my bathroom. To date, March 26th 2005, the stain that was caused by the tub overflowing in my son's bathroom still has not been repaired.

Prompt and professional

They were very responsive, very thorough and came out the next day to complete the repair repairs

Came out quickly. Started work immediately, answered my questions professionally

Great communication and workmanship

ATI was sent by my insurance company to dry out an area that needed to be taken care of after a leak was repaired. They brought out the equipment then took it all out knowing that the area was not dry or ready for the floor to be replaced. They pulled out one board (that they said they were not suppose to unless they were doing the restoration). I left messages for the project manager (Lebrente Stevenson) that were never returned. I contacted customer service and Jim Bowman the assistant project manager came to my home and they left the dehumidifier there for a couple of more days and sent a couple of women out who said the floor was still wet but they took out the dehumidifier. Jim Bowman was very nice to deal with - but the floor is still wet so it is not able to be replaced until completely dry. which we are trying to do with large floor fans. They made me feel like I was suppose to pay them but I knew that my insurance company was taking care of that part.

Communication - I've asked more meetings and call backs to discuss an invoice question and no one will get back to me.

Dealing with this vendor was highly stressful so I would not recommend