Easy to communicate with.
Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket
The ATI crew was phenomenal. Each gentleman came in, introduced themselves, and then visited the site of the mess and started their work. The team had a pleasant, friendly vibe and was extremely efficient. In a few hours, our stinky downstairs disaster was cleaned up. For us, it was like a miracle! Many thanks to ATI!
They did an excellent job in a timely manner.
Professional!!!
I’m so pleased that videos were taken in the beginning so that everything could be found so quickly in the end. I’m also very very happy that the women who were responsible for all the organization of everything in the house were so efficient.
I worked with them on several occasions. They are really good with communication and timing. I really like them.
everything! they were there & working very promptly. ALL of the employees were wonderful.
Very professional
7 months to do the repair. Terrible communication. Still waiting to complete the process and get my deductible back.
Professional yet warm and caring in a stressful situation. Their Confidence was reassuring that the job would be done to my satisfaction. Went above and beyond my expectations!
They handled the issue right away
Eight months!!! I am homeless, I would have never used this company if they had been truthful with the time frame for the rebuild.
Slow in responding to work orders and providing quotes.
Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.
Reliable, in time and pleasant to work with
Communication, detailed plans and fast service
Was very disappointed with the way my house done
I was very pleased that ATI Restoration was able to come out quickly and in a timely manner in the emergency situation.
This service was very quick and easy
Fast and efficient work!
The crew was amazing. They worked until finished. Hard working crew. Cleaned everything up as well.
The roof repair was done professionally and I am very satisfied with my experience with your company and employees
I worked with a different company when my hot water heater went out, they did not wait for an approval, they bought dryers and and removed all the wet property.
Everyone I have met or communicated with has been extremely helpful and professional.