I would absolutely recommend ATI. The team was just excellent. Project manager Joe and Jose and his team did an incredible job.
highly recommend
The service is top notch. Everyone was professional and respectful of my home.
Professional and timely
ATI was great to work with throughout the project. The estimation and project communications were excellent and the work performed was excellent quality and very efficient from arrival at our home to completion.
Overall, the experience was excellent. Great communication, project timelines made and met. Friendly and courteous crews.
My experience was positive.
Quick and efficient
John was amazing and Mike was also amazing . They were professional and very responsive to any communication . Mike the project manager was always there making sure everything was done perfectly . I really can’t say enough good things about how great everything was from the initial evaluation to the final walk thru .
Totally a terrible experience with Mark 1
The workers who came to our house were Hardworking young men! They were mannerly and did an excellent Job and cleaned up when they were done!!!!
While the crew was very polite and efficient on site, I never received any communication or updates about the status of the project, unforeseen issues, cost estimates, or scheduling changes despite numerous requests for this information.
That did a good job
We initially placed our trust in ATI, hoping they could help us recover from the devastating loss of our home due to Hurricane Helene. One of the main reasons we chose ATI was our original project manager, who was empathetic, understanding, and seemed genuinely committed to helping us navigate this challenging time.
Unfortunately, it became clear that their team was overwhelmed with too much work, and we were caught in the middle of what appeared to be internal turmoil. We were informed that our project manager had been removed from our project due to complaints we allegedly filed—something that was entirely untrue.
It took months to receive the quotes we were promised within two weeks. When we finally did receive them, they were incomplete, and despite assurances that revised quotes would be sent promptly, they never arrived. Additionally, the first phase of our demo ended up costing $3,000 more than the highest estimate outlined in the initial signed scope, with no explanation provided for the discrepancy.
We are left now to start over in our search for a contractor 3 months after the storm and still forced to live outside of our home with our 2 children.
I would only recommend for water mitigation. Nothing else has happened since the hurricanes. The insurance Company closed my case with a payout significantly smaller than what the repairs are projected to cost.
Much easier to work with ATI, through Erie, than hiring my own contractor ~
Many delays in communication. Delay in installation of blowers for drying after flood causing mold growth. Dry wall removed and return to Orlando due to hurricane Milton on Oct. 7. Msg sent on 10/16 re next step. Return to site on 10/25. Lower cabinets removed and broken granite counter top. Water dripping from plumbing water in 3 rooms. Water from guest bathroom in far wall of adjoining room and quilt removed from closet to take care of water. Quilt is wedding gift from grandmother Guest bath vanity removed and water left dripping overflowed container causing water to be in several rooms. Blowers finally installed on 11/1. Sent msg on 11/11 stating blowers removed what is next. No response. Second msg on 11/14. Response on 11/15. Orlando office would not assist with reconstruction and to call Tampa. Called Tampa office and no call back after 3 days. Hired another company.
Everyone at Four Seasons Restoration were really great.
We are very pleased ATI
ATI was prompt, professional and provided excellent water mitigation services.
Best of the best!
Excellent from start to finish
Justin is very communicative and always on top of what is going on.
Absolutely! At the end of the day, we felt like we all were on the same page with ATI as we conquered this significant project. We will use ATI for future home projects and have recommended them to all our neighbors and friends.
Very professional.