The guy that came to do the air test was great. The office staff was great. Communication was terrible as the workers that came spoke no English which was frustrating for them and us. The workers were great but the foreman showed up with them a day and a half late. Was told the job would finish that day which was ridiculous as it lasted into the following week.
Everything was great. Some lack of communication of when workers would be coming though
ATI was very professional from the beginning of the project until the work was completed. They explained everything that needed to be done and how long the job would take. The two gentlemen that did the work were pleasant and professional.
Very professional and accommodating! They did everything to make it a pleasant experience.
They arrived very soon after we called them about our flooding. They were very professional, and had great communication with us throughout the entire process.
Again Communication and Respect to paying Clients. Our time is valuable too. For me to take off going to the office and then the guys don’t show up was upsetting.
The work was outstanding and clean.
The workers that were sent did a lazy job until I got management involved.
Brandon and his team I believe the other gentleman name is Sully. Were very responsive and attentive to the issue. I had a plumbing leak and the dry out service and mold removal was completed by Sully. Brandon was able to explain the process to me regarding next steps etc.
I appreciate all the project managers and workers who worked so hard and diligently to restore my home after the horrific water damage that was!
Quick and efficient service
WHEN THEY FIRST CAME TO MY HOUSE EVERYTHING WAS GREAT AS TIME WENT ON I FELT LIKE I SIGNED WITH THE DEVEL. THEY GAVE TWO LABORERS THAT WERE OK ONE HAD BROKEN ENGLISH AND THE OTHER NO ENGLISH. DIRECTION GIVEN WAS NOT THERE PAINTED WALLS BUT NOT TRIM OR EVEN THE CLOSET IN THE HALLWAY. CLEAN UP DOES NOT EXIST WALL PLATES NOT PUT BACK ON. FIXTURE IN LIVING ROOM HANGING BY WIRE. THEY ONLY BRING PRODUCT AS NEEDED NOT JUST HAVE ON THE JOB. GOING ON MY FOURTH DAY BETWEEN PAINTING AND ATTIC WORK. ONE DAY HAD A TRUCK NEXT DAY JUST DROPPED SOMEONE OFF AND HAD NO TOOLS TO WORK WITH. HE TOLD ME HE WAS LEAVING AND DID KNOW WHEN THE INSULATION WAS COMING BAGS OF TRASH LEFT IN YARD FOR A WEEK NOW HAVE 22 BAGS WAITING TO BE REMOVED.
The response time was amazing, from management to the techs, well done!
Communication was great!
ATI was professional and handled flood remediation at our building with urgency and calm. They were responsive, available, and incredibly helpful. The team worked hard at every step of the process, and the remediation work was excellent. The end result looks great. I would highly recommend working with ATI for your emergencies and remediation projects.
Better communication with insurance company, CSAA.
Always quick to respond and thorough
Quality workmanship
The job was done in a timely matter and any issues were addressed quickly and efficiently. Joe Bida was professional and caring and a pleasure to deal with
Jimmy and Bruno are amazing, professional, responsive, and always deliver
I went through 3 project managers and took 4 months to complete.
Easy to deal with and made a difficult situation so much better. Staff was courteous and timely and solved the problem on first try.
Prompt service, excellent communication, quality work.
Excellent team and project manager. Met all deadlines and very respectful of my home.
They were very polite and did a amazing job