The ATI team was great, they responded immediately to our water heater leak which significantly more potential damage that could’ve occur occurred.

Gabriel lead the water mitigation team, and Jay lead the repair team. I’ll add Zac was instrumental and getting our house back in order.

Great people, great service, great experience.

Project was completed ahead of schedule and work was very good.

Great job throughout the project!

Often the right hand didn't know what the left hand was doing. Improve your coordination and communication.

Very good quality of work, friendly and easy to work with!

I just noticed they did not completely repair the carpet pad or staple the carpet to the floor. It’s in an area I don’t normally walk in but found when I was cleaning up.

Dustin and Mike went well above and beyond they helped us to get on track and get our house fixed in time to sell it . It would not have happened with our their professionalism and high level communication

This project was supposed to be completed in July 2025 and is still ongoing; The sub-contractors working in my home damaged several items in my home and I have yet to receive any final resolution; I was a victim of extortion from the first sub-contractor ATI sent to my home, that demanded I pay approximately $1,800 or he would put a lien on my home; The majority of the workers ATI sent to my home were not experienced or skilled enough to complete the tasks they were sent to do; If I could do it all over again, I would have paid a higher deductible to avoid ATI being assigned to my home.

No communication at all or follow through. The project was never completed

it is taking 3 months to start a project that happen on 8/17. Still no guarantees

Very friendly and concerned about getting the job done to my satisfaction.

ATI was reliable and consistent. During a tough time, they showed empathy toward our loss of belongings and worked consistently with a good attitude that made the process much easier.

Quality work

The communication was absolutely terrible. The project coordinator (Matt?) - never could get him on the phone. The few times a heard from him regarding progress and scheduling and to answer questions I had, he was incredibly rude and condescending. I had to call him towards the end of the project just to get an update to move forward. Rare communication and little regard for homeowner concerns. The men who came and did the remediation and demo work (older man, David? And younger burly guy with long hair) were the only communicative and polite employees I worked with, however every scheduled time I had for the work to be done, which I took off work for, was either rescheduled or hours behind the set time. In addition, my air return vents were not covered so now I am left with construction debris filling my duct work.

The work was done professional and the workers were very good about clean up, once they were done.

Thorough, good communication

Your team was very professional, knowledgeable, and awesome craftsmanship!

Lack of communication. Lack of timely work.

You didn't show up or call for restoration. We reached out many times, ended going to a competitor. Project is now 3 weeks behind

They were efficient, knew their business and pleasant to work with.

Professional and knowledgeable

Sometimes a little difficult to work with because of different players involved. Overall, work done to our satisfaction. Choice of actual contractor doing work very good as they were excellent.

Beautiful work plus extremely nice people to deal with. I am thankful!

Execution of work was great. The crew worked their tails off.

It was a very big project and sometimes became confusing about all the schedules and details.