Sales man was extremely pushy immediately after my fire. Literally lied to me grossly understanding estimate costs at no more than 1500 to board up cost then billed 3500. No safety precautions. Workers Literally boarded up house without a word to family and friends inside house with glass flying everywhere they did not care if anyone was cut. Overload of calls after trying to get me to agree to more overcharge for other types of work on my home. If you want no safety to be overcharged and harassed doing worst event in your life use farrow!

Workers sent to our project were professional and energetic setting up the fans and removing the damaged baseboard and sheetrock. Appreciated their effort.

Tammy Dorsett was the agent who took our claim. As far as the work goes with ATI and the actual mitigation, most everything went fine, albeit a bit longer than anticipated. Things went downhill, however, with your "Preferred Vendor" who was recommended to us for our actually rebuild. Steve Dorsett was a nightmare to work with but was who Tammy recommended stating "ATI is very backed up" and that her husband, Steve, is a "preferred vendor who we use all the time."

If you want further feedback on how this all played out, I'll be happy to discuss, but needless to say, our experience was deeply tainted by working with the Dorsetts.

No

ATI will continue to be my go-to for emergency restoration, and I will continue to recommend ATI to my colleagues as well.

I was barely contacted about what is next with the project.

The crew was vert professional and efficient.

This simple project was passed off to 3 different subcontractors and the workmanship was sub par to say the least.

Kept changing project managers and did not follow work plan as agreed.

Took a very long time to complete Jobs. Water mitigation was immediate but everything else that followed could have been quicker. They communicated to me that they were very busy but, it took longer than what I would've liked.

Great crew. I couldn’t have asked for better service. From the first contact with Dominick Quagliato to the crew that did a wonderful job moving and making sure everything thing was kept from being damaged. Highly recommend ATI have already told people what a great job they have done so far.

Quick, well prepared and very professional.

There were changes in personnel that have meant my project, which should have been completed by the end of February, still has yet to be completed. And it is June 3rd. I still am not living in my bedroom.

The project was handled very professionally from start to finish. Great customer service, including communication and quality of work.

It took 2 weeks to get an approval for an insurance claim. I had to call everyone to get the project started and then was told this was fast process.

Mistakes were made, but ATI was responsive to our concerns and produced quality work. The crew were all very nice and trustworthy

I had a tarp installed on the roof. However, it came off. I contacted ATI multiple times, but I was ignored.

Came fast, brought the proper equipment & set up for flooding issues!

You did good work. I just don’t walk around recommending companies

Broke dishwasher mount, multiple time
changes for initial visit, was told tech needed to come by to check moisture but instead of a short visit they did demolition without notification causing a panic situation with my wife having to get other people to pick up our kids from school, broke a tile and took it with them so that now whole area has to be removed costing us additional money.

If they have a prpject.

Pleasant n professional. Took a lot longer than expected

They responded very fast and kept me well informed as to what was happening (or going to happen). The work was high quality and completed as scheduled.

The paint job, patch work, and countertops were rushed and not installed correctly.

Professional, communicative, timely