I would not recommend ATI
They are fantastic, do a great job, and are on it when it comes to stuff like this.
Very professional and on time. Was very helpful when we thought there was a problem!
We had to stay on top of things and frequently had to request that things be done or redone correctly. We are fairly low-key, but it was a tough experience where we felt bullied by the main subcontractor.
Quality of work was satisfactory, but the project took over two months to complete.
Completed the job effectively and quickly. Professional team.
Good quality work, when it was getting done.
This was the worst customer experience that I have ever had. They are unprofessional, untimely, provide low quality of work, and they had to redo a lot of work. My wife and I project managed most of the job.
Communication between you and us was difficult and had to try several times to get ahold of anyone to help
The people I dealt with were very professional. The work they did was excellent. They worked with me on my availability to complete the job. When they said they would be here they were. I wish I would of know about them when I had my mold issue, so they could of taken care of that also.
They were very kind and courteous and did an excellent job
Project Manager was not responsive - had to call several times.
ATI Restoration Denver is a good company. The customer service is good.
Since October we have been waiting for our refund. Pictures were just taken from the project completed in October. Our daughter has called and still no action. We are very disappointed in ATI at this point
The project lead seemed fantastic at first, but I haven’t received a return phone call , emai, or text in 3 weeks. I’m still waiting on the estimate for repairs for ATI to do them all. Did something happen?
I never give a 10 so a 9 is just as good.
Poor workmanship. Difficult to get a good repair verse cover up patch.
The job is nice but they keep bothering me about the bill and it's covered by insurance.
This company is downright awful. Communication, workmanship, quality, timeliness, follow-through, professionalism, and even billing. Quite literally everything was wrong. This is a mess of a company.
Did not get follow on job.
Good people
This was a difficult experience that took much longer then originally explained.
ATI started out great. Then Abel Gandara started ghosting me. I contacted the main office and got his supervisor. Stephen put me in touch with Brad. Brad came out and said he'd get the repairs fixed. Then Brad ghosted me. Contacted ATI AGAIN and was told that Brad left the company. They put me in touch with Corie Paul. Corie came out to look at the garage. She said she'd get a siding person out to fix what Juan installed improperly. Corie had the garage repaired satisfactorily within about 3 weeks. Repairs to the garage should only have taken a few days but ended up taking 5 months. Corie was amazing!!! Abel, Juan and Brad were terrible.
Absolutely horrible experience. Terrible at communication, timelines, organization and professionalism.
I had some waiting times that I feel I should not have had. I felt like I was ignored at times. However, for the most part, they did a good job.