Did not restore in a timely manner. Did not communicate and crew was sloppy.

They were quick to respond and very professional. They got everything back to normal.

fast response kind and understanding of the situation, quoted proce was actual price

Fast and friendly service.

I like that you guys are dependable always do a great job and communicate with us during any of our floods about the condition of the unit that it's actually dry And ready to be put back together Everyone on the team is always professional

From the start to the finish has been a terrible experience. Not timely, not prepared, half assed, zero communication, zero punctuality, and just a massive head ache.

Project is still not complete after over a year.

Unprofessional contractors that completed the roofing.

The linoleum floor is not flat, the communication was terrible, the schedule was extended from 2-3 months to ten months for a small remodel. Levi was very nice, but he did not do an effective job of getting our project finished.

ATI is a tale of two cities. The remediation team was prompt, professional, and a pleasure to work with. The repair team was none of those things. I was routinely ignored and disrespected. I would inform the project manager that I was unavailable and people would show up anyway. I never felt like I was valued or my project mattered.

Lack of communication and scheduling. Not all money transactions were stated up front. Then was made held hostage if we did not pay a deposit that i was not told about up front. Cordination on site seamed schetchy. You had differant people each day and my customer had to reorieniate each crew. My customer felt the work was not completed or done as what she remembers being told and what she saw seamed different. My number is 720-971-0995

Job not finished or took short cuts , just received a notice of Lien, with no updated bill!!

Workers were proficient and got the work done perfectly. They worked quietly and didn’’t stand around and converse with each other. They cleaned everything before leaving every day.

They were great during the whole process.

In my opinion, the company bent over backward to help with my problems. It wasn't always fun and good but the outcome was complete and great.

Was a great experience. Easy to work with and when they arrived to get to work it was completed to our liking. I have no complaints.

ATi was chosen when the original contractor failed in their response, so to be fair they had pieces to pick up. They were quick to respond initially and then as the project dragged on they became less responsive. There were several materials mis-orders causing further delays. Every staff member was as professional as expected and respected the site.

They were very responsive initially. There were material availability issues initially. Then, when the wrong size was delivered and I was told it had to be re-ordered and would take another month, I received a delivery 2 days later of the right size. They found it in Colorado Springs. Too bad they didn't check there on the first go round...I thought it took longer than it should have from the date of claim report to the completion. I also involved myself in the process to make sure I received the proper fasteners for the shutters. I initially went through the project manager who said he would take care of it, however, the next day, the crew was spray painting 3" wood screws instead of ordering the fasteners I had researched and offered a link to that matched existing. That was disappointing.

The initial response to the mitigation was superb and well handled by the technicians, who went out of their way to make sure everything was done to my satisfaction. After they left however, a project director with the company arrived and told me all carpeting had to be removed (when only two-three square feet was damaged). The insurance company signed off on a $6000+ claim he entered, I received a check for $1400 from the provider, and all I received after this were excuses and responses an unnamed "third party" was responsible for the holdup. It has been a year now and nothing has happened with this company. Since then, I learned this is a practice utilized before by companies to allegedly defraud both insurance companies and consumers. I was advised by another local company, after they investigated the damage, that all I need is a patch replacement (3 sq ft) of padding and retack of the carpet (which is only two years old), a job costing close to $500-$1000 and maybe takes two hours, but I cannot afford to have them do the work because of the outstanding claim, so the damage in my den remains unrepaired. I would never recommend any company that makes such audacious claims to require every square inch of carpeting in my downstairs level replaced for one small piece of waterlogged padding. Therefore, in spite of the initial work the technicians did to mitigate the water damage, in which I give them top marks, the overall survey is based completely on the lack of follow-up and refusal to engage repairs deemed necessary by my insurance company.

The team has been great.

Work is midstream. I've had good experiences with ATI in the past, but this latest project has been challenging. I find myself wishing for more, and more consistent, communication from the team.

It was a terrible experience.

They wouldn't be the first choice if I had to choose again.

I am very, very pleased, they did a tremendous job downstairs.

American Technologies - Denver and Ryan did a wonderful and corrected the things that came up that needed to be done right away. They have one or two things they are still going to look at that we have to check into and reference on a sprinkler system. They are taking care of all that without issues or problems and are doing a fine job!