Lots of miscommunications. It was very difficult to get responses through text. Face to face communication was better. When I got them to counsel me on what to do, I later felt like I was given bad recommendations that cost me a lot more time and money. The final bill was almost 3x what it cost me to get the repairs done. I'm not even sure how that's ethical.
For clean up, yes. They were great to get here fast and get us dried out. For putting things back together, no.