They were friendly, timely, efficient, and sensitive to the surrounding property and environment in their efforts.

The rep I spoke with, Brian, is great, nice, prompt, and professional, but the work provided was not.

Jason was great - he answered all my questions and was able to work with my tough schedule. When I was able to have the work done he sent someone out the same day. I am very happy with the repairs.

The speed with which the quote was provided and the work was carried out.

Since the metal roof has been completed 2 days ago, I have been going outside quit often and admiring how beautiful our roof looks.

The crew did an awesome job installing our gutters, Jorge Maldonado made sure everything was done exactly as described in our initial meeting

Prompt

Excellent work, and great customer service!

Timely job performance, competent people, quality work, right price for the work, great interpersonal actions from all team members. Would always recommend to friends/neighbors, anyone.

The job was finished fast and it only took one day.

We were very happy with what they did.

We were very happy with what they did.

We are very happy with the product and the workmanship that was completed. It was done in a timely manner in the winter months.

They were there to guide us thru the insurance procedures when we did not know what to do.

It has been very transparent since the beginning of the process.

I would recommed them to a friend because I was very impressed with them, they were competent, came when they said they would, finished the job on time, and everything looked beautiful.

When Jason Freeman introduced himself to us we knew we found the right choice.

All of the people at Apple Roofing were very nice.

It was not done in a timely manner. It took them three and a half months to get the siding put on my house. The first time, they ordered the wrong siding, and Apple Roofing was going to install it even though it wasn’t correct. It then took another two and a half months to get the right siding, and now the color is mismatched. I can’t get anyone to respond or call me back, and that’s been going on for almost a month now. It’ll be a full month on January 10th.

Response is very quick

Jason's attention to detail and communication throughout the entire process was stellar.

Professional group

Better communication. I had to call every week to get the status of my repair.

They left my front yard cleaner than when they got here. There wasn't even a leaf left on the lawn. I was amazed. They put down the tarps, and everything landed on the tarps, and they rolled up the tarps and took them all away.

Mainly due to what I consider poor communication on the project and follow up. I felt like I was on a very long list of clients and didn’t get the response expected. I went with Apple because I was told the claim process would be seamless because Apple is preferred contractor. I did not find that to be the case at all. It was a very choppy claim process with lots of confusion on status. I never met the consultant on the project not once.
However the contract who completed the project was efficient and professional so my rating is mixed.

Quick, high quality, fair price

Did a good job

Apple Roofing completed my roof promptly and cleaned up after themselves well. I wasn't home, but I spoke with Josh Brown during the project, who was very courteous and friendly. Overall, it was a good experience.

First time using Apple Roofing and yes I would recommend

Their professionalism and attention to detail

I would recommend them to a friend because they did a wonderful, detailed job.

I really appreciated the way they communicated, always letting me know when they were coming, calling a day ahead of time. They answered all my questions really well and had a lot of patience with me in explaining things. I was very pleased with their service.

I have known Saint Raphael Roofing for over 12 years, they did work for me in my previous house and I always recommend them to my friends and neighbors. I'm so glad that we hired them again, we are very pleased with our new roof.

Prompt and on time.

The last part of the job was not done correctly or finished

They did a great job. They left it better than when they started.

I am very impressed with Apple Roofing. They were her right after our hailstorms. They were very thorough in everything they did. I appreciate their quality of work. Thank you.

Didn't know how to install gutters, arrived unannounced one day and scared my wife while she was still in bed and the flashing along the chimney was not dome. They stayed that they left the flashing to the chimney company to do. It was Apples responsibility to replace all necessary flashing.

They didn't clean up completely.

Fast response at all levels

Quick professional service.

Our sliding door was damaged by the patio concrete company. They were thankfully willing to pay for it but it required a bit of back and forth with them and Apple Roofing. Benjamin was very professional and communicative throughout the whole process. Very relieved it was taken care of correctly!

Josh Brown is the most honest sales person that I have ever dealt with.

I like how the finished job looks

Brian helped me go through the whole process of filing the claim with my insurance, and he really helped me a lot. I was going to pay out of pocket and I feel like he saved me by telling me about filing a claim through the insurance. I thought it was going to be a big hassle, but he made it simple.

I would rate the salesperson, Joshua Sterke, ten stars. He was really good and very professional.

They were very responsive, showed up on time and were very professional. They gave me options, there was no high pressure and they backed it up with pictures from the drone of the damaged section of the roof.

They were very professional, the product is of excellent quality, and I am very satisfied with what they did. They went above and beyond my expectations, and they started and finished the project extremely fast. Again the quality is very good. They cleaned up everything and cleaned up stuff I did not expect them to. I have not gotten a nail in my tire, so, life is grand.

I had a unique experience with Apple Roofing. My claim and the Apple Roofing inspection took forever and they had to come out 3 or 4 times. Once they did come and start the job, it was a quick and professional turn around.

It was difficult to get in touch. I felt like I was pestering when my texts or calls went unanswered.