Despite our race, the team showed great respect and concerns in helping us build from start to finish.
We love our house, the whole process was extremely streamlined and made the build very smooth.
We were guided every step of the way. From sales to construction to completion.
The whole process from in office meetings to on site meetings to the finished product! My wife and I are very happy with our home!
We felt the early sales interaction didn't offer much value toward truly customizing our floor plan and other options to give a comprehensive overall design. Any changes made were at our direction without much inspiration from the sales folks. During several points the process seemed disjointed:
For example, we noticed after "final" review that there was no option in the plans for outside ducting the Over the Range microwave. When we asked about this it resulted in a change order costing us $1,100 out of pocket for something that wasn't even brought up as an option in the few design interactions we had. Further, I explained to Jim that we needed a 4x10 duct in the rear wall for an OTR with 6" duct in the joist space vented outside, and he refused to understand this and asserted that we would either need custom cabinetry or additional framing depth to accommodate a 6" round duct inside the wall. The HVAC contractor understood immediately what I needed during rough-in and built precisely what I had communicated to Jim in the first place.
After closing and move-in, our project manager asked why we didn't have a full granite backsplash behind our slide-in range and whether AHP knew we were planning on purchasing a slide-in versus a freestanding range. I answered simply: No one during the design process asked us.
We opted not to build the optional garage on our Hill V and we were told this would require a custom porch off what would have been the garage hallway door on the left elevation. The posts on this porch are 6x6 no. 2 PT, when the front porch posts are 4x4 nicely wrapped with exterior painted trim. This creates a strange appearance from the street since all other aspects visually match. No one brought this to our attention during design so we could make an educated decision about the final appearance. No one asked us.
We chose a shaker appearance for the interior doors. The vendor (Therma-Tru) used for exterior doors offers a shaker appearance that would have brought the interior and exterior door appearances together. No one asked us.
The side porch exterior door that would have led to the optional garage is a six-panel solid garage-type door. Some additional light would be nice in this hallway, but since we opted not to have the garage, additional door options were not presented to us for possible change. No one asked us.
My experience was wonderful from start to finish. I worked with James on redesigning the house. He had a lot of patience with me. Eric was in constant communication with us and listened to us when we had things that needed to be adjusted. Lowell was great, too. They were all professional and cared about giving us the house that we wanted.
I would very much recommend them.
When they poured our foundation, it was raining, and I told them not to do that. I've done concrete for 30 years. It created a cold spot in the foundation, which has caused multiple cracks. They refused to do anything about it. I came to the job site during construction, and the project manager did nothing about it even after I asked them to stop.
I’m sure this was a one off, but putting someone with no experience and people skills managing the construction was not a great experience.
The bright spot was Justin completing the build or it would have been a lower score
The plumber isn't good. Everything else is great.
Although my wife & I are relatively new to the lowcountry, I would recommend AHP to anyone considering constructing a home. AHP was very thorough and did their best to walk us through the process.
They were upfront and answered all questions. They were truly a pleasure to work with. Efficient and responsive to our needs. Made great and credible recommendations.
From day one the Fredericksburg Team was professional, had a plan, listened to our needs and then made a plan that was executable and within cost & schedule.
Very easy to talk to, and friendly
They was able to make building a home a possibility for us, from the planning stage to the building stage to the final walk through they made sure it was what we wanted and made sure it was done right. If anything was wrong they made sure it was fixed no questions asked.
10000%
Excellent communication throughout the build process.
My experience was absolutely wonderful from beginning to end. EVERY AHP Oxford employee listened carefully, gave welcomed, expert advice, exhibited a high degree of professionalism, was kind and left me with peace of mind.
I can't say enough good things about America's Home Place! This is my first ground-to-roof home, and America's Home Place did everything right! I love this company!
They were very nice, friendly, professional, and welcome you like you have known them forever.
Way overpriced. Poor build quality and finish work. Looks sloppy and thrown together. Pushy in the build process and didn’t listen to input or concerns. After the warranty period I’ll have to go back and fix a lot.
I would absolutely recommend America’s Home Place
Hassel free and problem free, THAT is 5 stars all by itself. I honestly put this off for 2 years because I thought it would be a nightmare but I'm more than pleased. These guys did great, communication was spot on, things rolled smoother than was told, no delays and finished product is outstanding. We moved in Feb this year and we absolutely love it !!
Affordability and the overall process
Buildi ng a home while residing in another state is a daunting task and assumes a lot of trust . Despite my concern with our salse person, the rest of the team stepped up and fully met our expectations.
They did a good job. We have been in the house since January and haven't had any problems so far. They did a quality job.
Everyone who worked on our house was very patient with us.
Switching our PMs mid build was a hard pill to swallow. We didn’t have some of the best subcontractors do quality work. But overall we love our home and are truly grateful! A lot of our limitations are due to our own budget and time of build.
This whole process was capitalism at its best. I was consistently told one thing while something else actually happened. Throughout the process things were thrown together without thought by the individual doing it. I requested, and paid for a plug in the floor. The plug was installed in the middle of the floor, not functional in any form. When I pointed this out they removed it and I was told I could hire someone else to put it where I wanted it. My fireplace hearth cap stone has an over hang of 1 1/2 inches on one side and 3 1/2 on the other side (pride in what they do right there). I have a light switch outside the door going into the garage from the house but not one by the utility door to shut it off when leaving or turning it one when entering through that door. The flooring that was installed was not the quality the salesman told me. The local branch did work to get that replaced but it’s not finished. The garage ceiling looks like a juvenile did it. The seams are very apparent, sunk in and smooth in comparison to the rest of the ceiling. I have chunks out of the foundation in the garage. I assume because the forms were taken off before it was time. I have chips out of my garden tub, The composite decking has cracks in it and there are various other things that have just add up to I will not recommend this company. But they were able to close on the project in the timeframe needed!!!
Overall experience was good.
The lack of communication in getting electricity to my home. I thought when I closed on the home I would have electricity like the next day. After 3 weeks I either had to stay in the cold with no lights or water or spend money for motel rooms. I had paid Haywood Electric the amount that they said would get me electricity and that they had spoken to the HOA. The builder then decided to change who would dig the trench necessary to lay the line and I ended up with a $7800 bill.
We had the land but we had no idea how to get our house built or what it might look like when it was finished . AHP solved that for us and gave us a lot of floor plans to choose from, allowed us to move and even remove walls and even flip the entire house plan to fit our location and our needs
I would highly recommend America’s Home Place, and I have to anyone that’s going to build a house.
The attention to detail from my project manager David Minnis was excellent. He took care of every small detail.
The entire experience was fantastic.
Fast, quality work. I feel like my PM and everyone in the office are like family!
I’ve already recommended several customers
I would probably tell someone to compare prices.
In the beginning, I was expecting it to take 10 months to a year to complete. The framing started the first week in November and I received my Certificate of Occupancy on March 1st. America’s Home Place is very fast!
This is what we would tell a friend.
Going to the office and selecting all the materials for our home was both stressful and enjoyable. I wish we had had a second appointment where we visually saw everything that was being installed. There was so much to discuss that we inadvertently missed a few things that eventually became part of the house, which would have required a significant change that we ultimately decided to omit.
Overall, we are pleased with our home. However, we had a rough start with the graders doing the footers. It was frustrating to watch weeks pass without any progress, only to be asked to pay an additional $15,000 for their services.
The materials turned out to be more than expected. When Canon informed us about it, he mentioned that it would incur a slight additional cost. This additional cost amounted to around $25,000.
Also, the drain lines for the low point in the crawlspace were installed before the septic line was connected and ended up being removed during the septic line installation. Unfortunately, Americas Home Place refused to reinstall it.
We believe Americans Home Place is a great business and we have an amazing home but we’ve noticed that they sometimes seem to favor the contractor over the client.
I would recommend America's Home Place looking to build a quality home for a fair price
I would definitely recommend America's Home Place in Athens to anyone. Everyone there did an amazing job helping us and walking us through building our home! Thank You!
My home was built fast, on a budget and with good quality.
The only thing that I do not like is I have paint on the floor, cabinets and the tub. The people put a hole in one of my pipes and caused mold to build up. I would still recommend them.
From sales to project manager to items after closing this has been a great experience. Mark and his team is awesome at the gainesville ga office.
We dealt with the purchase/build process while living in IL which was not ideal since we couldn't physically check up on the work to catch issues. We really wished we would have understood what a "rough grade" of the yard meant since we were shocked at the amount of branches and rocks that are visible and need to be removed. Grader states he had it cleared but that rain caused items to pop up. Drainage didn't seem to account for getting water moved off our property and it's going cost us a lot to fix the problem. The grader states the builder next door built up their property levels but couldn't someone had contacted us to try to remedy the situation while building was still going on? You know things are bad when the neighbors make negative comments. Upgrades too expensive or not available. Some products look cheap.
They were fast, efficient, helpful, and if there was a problem, they took care of it right away.
The entire staff of the Sunbury location are super nice and easy to work with! They listen and make useful suggestions regarding the home buying process.
America's construction needs more oversight.
It was a great experience.
The whole process from picking out our floor plan to moving into our home was so easy. Everyone was so nice and accommodating and answered any questions we had. They went above and beyond to make sure everything was just as we wanted it.
Shawna and Julio did great jobs designing and building our home.