I even called them later to come back to fix a broken window.
They were great other then them taking out our hardwire security system. I was just an oversight thing but they accidentally took that out so now we do not have a security system
I did not know that it was going to take up an extra eight inches of window space when I ordered them, but they're in now, and they seem to be doing what I expected--that is, they keep the place less drafty.
Areas Of Satisfaction - I was most satisfied with the quality of the materials.
They showed up on time, things were clean. I was satisfied with the work and they made some suggestions that were useful to me.
Recognized Excellence - I would like to recognize David. Very good salesman, took his time and explained everything very well. Their techs were very good.
Make sure that you and salesman understand each other and that he does what he says that he's going to do.
Areas Of Satisfaction - Honestly, the whole thing was great from start to finish.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Vision Windows - San Diego as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys