Never, This company is awful. Zero craftsmanship, terrible communication, nothing is or was timely, and felt rushed when they did actually work.

ATI did a phenomenal job on my renovation, from working with the insurance company to making sure everything was done well. AJ, the Project Manager, was incredibly responsive and explained everything to me clearly. Highly recommend.

A half bath small fix and update took over 5 months with multiple stops because something was not done correctly or a crucial piece was cut wrong and had to be re ordered. Then we were blamed for making the project harder even though we were well within the limits of what was discussed at the beginning. At one point I got a quote for the final parts and it was extremely high. When I questioned why I was then told it was because they "accidentely" double charged me on things. Had I not reached out I highly doubt that mess up would have been found. It makes me wonder if that has happened to others as well. I am overall not impressed by this job.

Very professional - always listened to our demands

Not only did my first adjuster with ATI Restoration that was working with my insurance company suddenly up and disappeared right when it was time to do the estimate of my belongings that needed replaced or reimbursed for he didn’t contact anybody. ATI didn’t reach out. I was left weeks with nothing and the insurance company has taken advantage of that and said that he said I have nothing that needs to be deemed non-salvageable and then the second person that took over the claim after I called him, went out of my way to find the guy came out once with his boss or superintendent don’t know who she was. They came out for about 1520 minutes listened to the show, took their air scrubber that I pointed out that I still had because I had to unhook it out of my window myself and left spoke to him one other time never heard from him again and now there’s a bill for over $4000 that I guess they’re my insurance paid them and then I got warranty for the work they did which they never did anything no work was done. I’m still sitting here in a home that is not safe to live in. The insurance company is not paying anything out to me because AT&T ation team not doing their job and misleading me. I am a single mom who’s about to lose her car her home all because of this I put every dollar I have into trying to survive since this happened. Do not trust these people they do a half *** job and leave you hanging right in the middle when you need a most.

You were terrible, didn’t communicate and don’t even have my name correct. Hilarious that I even received this after that debacle.

It took nearly 6 months to get a, max, 6 week project done. There are broken tiles in our bathroom and laundry room that I believe were caused by load in of our belongings. Some of our belongings were damaged, either in the load out or load in.

Friendlt, cooperative and good service

My original Project Director left on indefinite medical leave and didn't tell me so I had two weeks over my project was at a couple of dental and no explanation and the replacement project manager and Project Director have really honestly not been that much better. I am a project manager by profession and I would be fired if I communicated with my clients this poorly.

I would not recommend ATI

They are fantastic, do a great job, and are on it when it comes to stuff like this.

Very professional and on time. Was very helpful when we thought there was a problem!

We had to stay on top of things and frequently had to request that things be done or redone correctly. We are fairly low-key, but it was a tough experience where we felt bullied by the main subcontractor.

Quality of work was satisfactory, but the project took over two months to complete.

Completed the job effectively and quickly. Professional team.

Good quality work, when it was getting done.

This was the worst customer experience that I have ever had. They are unprofessional, untimely, provide low quality of work, and they had to redo a lot of work. My wife and I project managed most of the job.

Communication between you and us was difficult and had to try several times to get ahold of anyone to help

The people I dealt with were very professional. The work they did was excellent. They worked with me on my availability to complete the job. When they said they would be here they were. I wish I would of know about them when I had my mold issue, so they could of taken care of that also.

They were very kind and courteous and did an excellent job

Project Manager was not responsive - had to call several times.

ATI Restoration Denver is a good company. The customer service is good.

Since October we have been waiting for our refund. Pictures were just taken from the project completed in October. Our daughter has called and still no action. We are very disappointed in ATI at this point

The project lead seemed fantastic at first, but I haven’t received a return phone call , emai, or text in 3 weeks. I’m still waiting on the estimate for repairs for ATI to do them all. Did something happen?

I never give a 10 so a 9 is just as good.